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SureCritic / Rx Automotive
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Rx Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,368 Reviews)
96
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(630) 443-8500
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
602 Sidwell Court Unit I Saint Charles, IL 60174
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Rx Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,368 Reviews)
Write a Review
Recent Reviews
HE
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HANK E.
Saint Charles, IL
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2023
verified customerVerified Customer
10
Honda van check up for an extended trip
I’ve known Les Santeler for several years and trust his knowledge and recommendations. He runs an extremely clean shop with educated personnel
VL
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VAN L.
Saint Charles, IL
Lexus GS 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
verified customerVerified Customer
10
Service
Good work on time fair price.
PR
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PAULA R.
Saint Charles, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
verified customerVerified Customer
9
Repairs
RX Automotive took care of us as always. They explained what was needed and our car was running again in an efficient amount of time. We have also recommended the shop to friends who were very satisfied.
JS
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JOHN S.
Saint Charles, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
verified customerVerified Customer
10
Great work, reasonable cost
From checking in with Diego and him, keeping me up-to-date throughout the whole process of the repair of my car and the excellent and timely service work…. It just doesn’t get any better than this auto service facility. Clean shop and very knowledgeable mechanics.
PG
PHILIP G.
Geneva, IL
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
Annual Service
As usual, RX gave us an honest and accurate assessment of our car’s needs. They performed the work efficiently and quickly, and we were completely satisfied.
AJ
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ADAM J.
Saint Charles, IL
Chevrolet HHR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/20/2023
verified customerVerified Customer
0
Bad Attitude
Guy from the front desk has a terrible attitude. I went in to check on my car after not hearing for a status for a few days to see what was going on with it. After I just parked, I saw one of the mechanics backing out my car from their garage. So I went up to him and asked what was going on with it. He told me he was done fixing it and said he was test driving the car. He said he could meet me in the front after he was done and I said okay cool. When I entered the front lobby I told the guy who is always in the front what was going on. After the mechanic finished the test drive and parked it, he explained what they did and what may need to be done with the car. The guy from the front desk seemed like he was on his high horse acting like what they do is a big secret and said “this is what we usually discuss to each other, but because your here…” Then he said he would’ve like to test drive the car a couple of times, but said it’s okay. I asked him about it again just to double check, and he was just very short with me, like clearly me being there was a big problem for him. Like it’s a problem for me to see what’s going on with my car, give me a break. They are very good at what they do, but he really should not take himself so seriously. Especially after just giving them a whole bunch of money, would seem like they should be more appreciative.
MK
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MARK K.
Geneva, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
Oil change
We love RX. They do a fantastic job and are always upfront with the costs.
TW
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TED W.
Saint Charles, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
Excellent Work
It was only an oil change, but their work is professional, friendly and courteous.
NW
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NANCY W.
Palatine, IL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
The Best
The customer service and attention to the particular maintenance for my vehicle has been excellent, always executed with integrity!
KP
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KEN P.
Saint Charles, IL
Audi S4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2023
verified customerVerified Customer
9
Painless
Courteous and professional exchange, knowledgeable assessment of concerns, followed be prompt service.
RB
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RICK B.
Saint Charles, IL
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2023
verified customerVerified Customer
10
A very satisfied customer
The best customer service I have ever encountered. Fair, honest and willing to go the extra mile to provide customer satisfaction.
DL
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DAN L.
Geneva, IL
Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
verified customerVerified Customer
10
Diego is the best
It’s always a pleasure to work with Diego at RX. Very clear communication and is always putting the customer first.
DL
DEME L.
Saint Charles, IL
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2023
verified customerVerified Customer
10
Excellent Service
Everyone was so nice and did such amazing work on my car. I’m very satisfied with the results and would recommend RX automotive 100%. Excellent service and excellent people. Thank you!
PG
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PINKI G.
Geneva, IL
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2023
verified customerVerified Customer
10
Porsche and acura oil changes
Took my cars in for an oil change, excellent service, no up charge and no ‘surprise repairs’ like most other places do. We also got the cars back on time. Will definitely come back for all my car needs
KN
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KATE N.
Geneva, IL
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2023
verified customerVerified Customer
10
Used car inspection
I trusted RX Automotive to inspect my newly purchased used car, with $82,000 miles.

They did a thorough inspection and I feel confident with my purchase.
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