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Steve's Auto Repair Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(811 Reviews)
33
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
33
Net Promoter Score ®

Business Details

About

Steve's Auto Repair Inc, we were voted the best auto shop in Liberty for our outstanding work. No need to put off minor repair work. When your vehicle needs maintenance or repair, call on us. Steve's Auto Repair Inc, we were voted the best auto shop in Liberty for our outstanding work. No need to put off minor repair work. When your vehicle needs maintenance or repair, call on us.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(816) 781-0446
Closing in 33 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2100 Kara Ct Liberty, MO 64068-1384
Get Directions
Steve's Auto Repair Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(811 Reviews)
Write a Review
Recent Reviews
RA
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R A.
Liberty, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2024
0
New owners not so honest.
I took my car there for a minor thing then they tried to convince me to spend thousands on something else that was almost all labor that turned out to be unnecessary. I think they just bought someone else's good name and is abusing it but that last part is just my opinion.
CH
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Cynthia H.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2023
10
Great 100% recommended
Very Good person Steve . He is as kind and homest i believe you can ifnd today. . Very trusting and that is hard to find today Highly recommend. 100%
NB
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Norman B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2022
10
Replaced part and charged less than quote
Rarely have to take a vehicle in to be worked on because can do most anything. Steve's did an excellent job replacing cam sensor and charged less than quoted price. Will be back if need arises
HW
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heather w.
Liberty, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/09/2021
Customer Service at its worst.
I had my mustang towed to Steves Auto on June 29th. We tried to call them over and over. They wouldn't answer the phone and we always got a message machine. They finally called us on July 6th and let my husband know what was wrong with the car. They said it was going to be 1200.00 to fix the car. They mentioned a fuil pump and intake manifold. My husband tried to let her know there was another exhaust gasket and another gasket under the hood that needed repaired. The lady said he had to talk to the mechanic when we bring the money to have the fuil pump and the intake manifold fixed. She said they couldn't accept our debit card and it had to be cash. My husband told her he couldn't make it up there with cash because he is a quadriplegic. She told him to write a note and sign it and send the note up with someone. He is a quad he can't write a note!!! I work during banking hours and have a 500.00 daily limit at my bank. We tried to call them and let them know that we couldnt get the cash from the bank until Friday. They never answered the phone. So Friday July 9th comes and they had my car towed to the tow lot. My son kept my vehicle while I was at work to go pay them, take the note that my husband couldn't write and talk to the mechanic about the other issues on the car. When must son arrived the lady said they had the car towed! The only thing she said was we left a message! It cost me 393.00 dollars to get my car out of the tow lot that same day! I called Steve's Auto to see if we could just have the car towed back and was told that we would have to wait until Monday and have it approved by Steve. I asked her if she could just call Steve and she refused. It would have cost me 50.00 a day to wait until monday to talk to Steve. No way! So I called KC Auto repair and I had my car towed to KC Auto repair. So they take their time and treat you badly and demand expectations that are unreasonable once they finally get your estimate done. I do not recommend this place at all.
Not Recommended
SS
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sarah s.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Awesome crew
Unbelievable customer service, they go out of there way for you. No matter what, any problem with your vehicle they can fix
Recommended
FG
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Frederick G.
Liberty, MO
Pontiac Grand Am
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2017
verified customerVerified Customer
Home town Service without the big chain store sales push.
Friendly Service, they only fix what needs to be fixed. They never upsell you something you don't need or want. I always feel like they have my best interest in mind.
I have been a customer for 30 years, I never had anything to complain about.
Recommended
AS
Anna S.
Missouri
Pontiac Firebird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2017
verified customerVerified Customer
Category: Service
Anna said the facility was very kind and considerate. They answered her questions and they didn't look down on her. The staff are very respectful. She likes the idea of mom and pop shops because they are the best. She is pleased with the customer service.
Recommended
DA
Daniel A.
Liberty, MO
HUMMER H3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
verified customerVerified Customer
Category: Service
Daniel said the employees were honest.
Recommended
TW
Travis W.
Liberty, MO
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
verified customerVerified Customer
Category: Service
Spoke with Travis' wife. She said her family has been using the business for years. She stated that they are honest and they have always fixed the problem.
Recommended
TF
Tom F.
Kansas City, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2017
verified customerVerified Customer
Category: Service
Tom said Steve is always honest and does a good job. He always recommends him.
Recommended
BB
Bill B.
Liberty, MO
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2017
verified customerVerified Customer
Category: Service
Bill said the business always gets to him quickly. They do a good job with no surprises.
Recommended
SU
Shelly U.
Kansas City, MO
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
verified customerVerified Customer
Category: Service
Shelly said the business was very good.
Recommended
JN
Jerry N.
Smithville, MO
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
verified customerVerified Customer
Category: Service
Jerry said this business has been an excellent experience for him and he would recommend this business for service.
Recommended
DW
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David W.
Liberty, MO
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2017
verified customerVerified Customer
Best Service
Took this almost 30 year old truck to Steve because they are the best and fairest in the Nortthland. They service the truck and were able to give me confidence that this truck is in great shape. Delivered in no time with low cost and got my inspection too. Great Job!
Recommended
JK
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Joe K.
Excelsior Springs, MO
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
verified customerVerified Customer
easy access, friendly, price good
In rush to get truck fixed, was able to schedule two days out, pending a full hip replacement so was in hurry to get this off my back and not make it my wife's problem while she had to tend to me. Steve's was able to do this and get it quickly fixed.
Recommended
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