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Steve's Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(149 Reviews)
97
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Servicing ALL makes and models in the tristate area!
Trailer and RV repair. Servicing ALL makes and models in the tristate area!
Trailer and RV repair.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(513) 880-4448
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1220B State Route 28 Milford, OH 45150
Get Directions

Affiliations

Steve's Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(149 Reviews)
Write a Review
Recent Reviews
PM
gravatar
Paul M.
Milford, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2024
1
Excellent work but worst customer service experience
I needed my battery replaced. I thought it would be a simple enough task, but received the worst customer service from the intake team. I can't believe a shop with such high standards for repairs allows this type of customer experience to book and pick your car. He was one of the worst individuals I've met in a long time.
Verified Customer
Cincinnati, OH
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
10
I'm so happy they were recommended to me and I'll definitely be back
I needed a battery put into my car as soon as possible because it was down to 4%. I called them off for recommendation from AutoZone and I'm so happy I did because not only did they get my battery in for me the same day they were very pleasant and I thought was very reasonable priced. as someone who knows nothing about cars they made sure I understood everything they were going to do. I already know there's nowhere else I will be taking my cars from now on.
ML
Marti L.
Ohio
Mercury Mountaineer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2024
verified customerVerified Customer
Category: Service
Marti said they were excellent, very kind and helpful, very thorough
Recommended
SB
Shannon B.
Milford, OH
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2024
verified customerVerified Customer
10
Quick fix from a screw in my tire.
Fast fix with excellent communication and price.
DM
Debby M.
Goshen, OH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2024
verified customerVerified Customer
10
Car repair
Great customer service, great car care always. Hard to find honest people to trust. Steve is great.
AY
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Aaron Y.
Loveland, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2024
verified customerVerified Customer
10
Very easy going
Awesome job
Verified Customer
Loveland, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2024
verified customerVerified Customer
10
Excellent service!
Polite staff, well-kept facility, along with efficient service. Would highly recommend!
ES
Eric S.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2024
verified customerVerified Customer
10
Lauren and Steve are the best
Can’t say enough about Steve’s car care. They’re upfront and honest about the work needing to be done to your vehicle. They’re not pushy when it comes to getting the work done, and are always informative about what needs to be done. Highly recommend anyone to use their service!
NR
Nancy S. R.
Milford, OH
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2024
verified customerVerified Customer
10
Went over and above to make sure I had everything I needed. Great job!!!
Great, polite, honest, respectful and goes over the bill with you to make sure if you have any questions they can and will answer them for you.
DH
gravatar
Debbi H.
West Chester, OH
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2023
verified customerVerified Customer
10
Was in a car accident and had to get insurance involved!!
Had an accident and needed car work. Got insurance involved. Steve’s helped with multiple businesses working on my vehicle. And helped to guide the process seamlessly. Lauren and Steve are an amazing team!
From Your Family at S. from Steve's Car Care responded on 12/19/2023 12:59 PM

We are so grateful for your business, Debbi. We strive to make the car repair process as smooth as possible, and we are glad to hear that we succeeded. We thank you for the kind words & We look forward to taking care of you in the future! 

BK
Buddy K.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
verified customerVerified Customer
10
Service on one vehicle and repair on 2nd vehicle
All repairs very satisfied
From Your Family at S. from Steve's Car Care responded on 12/15/2023 09:45 AM

Thank you for the five star review, Buddy! We're glad to hear that your repairs were satisfactory. We strive to provide the best service possible and appreciate your business.

LD
Liz D.
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2023
verified customerVerified Customer
10
Change oil/battery replacement
I always appreciate their service and being patiently with me. Very friendly! Feel like they r part of our vehicle family ☺️ Definitely recommend you to get their service and trustworthy!
From Your Family at S. from Steve's Car Care responded on 12/13/2023 09:32 AM

Thank you Liz for your kind words. We are delighted to hear you feel like part of the family. We are so pleased that you appreciate our patience and friendliness. We thank you for your business and hope to see you again soon!

WB
Wilda B.
Loveland, OH
Chevrolet Tracker
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2023
verified customerVerified Customer
Category: Service
Wilda says it has been a long time since she has received that much consideration when she is in need for something to be fixed on her vehicle. It was recommended for her to go there by another business.
Recommended
DC
Dan C.
Milford, OH
INFINITI I35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
verified customerVerified Customer
10
Great Service
We will be going back again.
From Your Family at S. from Steve's Car Care responded on 12/01/2023 11:12 AM

We're glad you had a positive experience at Steve's Car Care! We look forward to seeing you again soon.

JK
Jim K.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
verified customerVerified Customer
10
Their Word is True
Automobile maintenance is full of decisions & actions. Steve Car Care stands behind their word in estimating and repair. When they “dive into” the job unforeseen work can be discovered. Steve’s Car Care is honest as”the day is long.” They will make every attempt to be fair and honest. Their integrity and quality of service/work is paramount. I just keep coming back. Kudos to Steve’s Car Care!
From Your Family at S. from Steve's Car Care responded on 12/13/2023 09:33 AM

Thank you for your kind words, Jim! We are so proud of our team and what we stand for. We strive to always be honest and to do our best for our customers. We're so glad that you keep coming back - it means the world to us.

Displaying Review 1 - 15 of 149 in total
Service Coupons and Posts
? Thank you for the amazing 5-star review! We're thrilled to have you as a loyal customer. We appreciate your recommendation and support. ?? #CustomerAppreciation #Steve'sCarCare #Milford
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Thanks for the kind words, Michael! We appreciate you taking the time to leave us a review. ? #SteveCarCare #Milford #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Terry! ? We're so glad you had a great experience with us. #HappyCustomer #Milford #SteveCarCare ???
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Thanks for the great review, Greg! ? We're glad you had a positive experience with us. #Steve'sCarCare #Milford
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Thanks for the great review, Tom! ? We're so glad you had a great experience with us. We strive to provide quality service and communication with every customer. #HappyCustomer #StevesCarCare #Milford
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