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SureCritic / Suspension Plus
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Suspension Plus

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(536 Reviews)
87
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(619) 223-2248
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3112 Midway Drive Suite D San Diego, CA 92110
Get Directions
Suspension Plus' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(536 Reviews)
Write a Review
Recent Reviews
TV
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Thomas V.
San Diego, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
7
Fast friendly and a fair price!
I Came in for brakes and the were fast and price was fair. Great customer service.
TS
TERA S.
San Diego, CA
Toyota Prius c
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/26/2023
verified customerVerified Customer
5
How can you not be able to email receipts in 2023?!?!
Great service in the shop. Marked down two stars because (1) somehow they can’t email the receipt, but I immediately received spam (2)
MF
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MARI F.
San Diego, CA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2023
verified customerVerified Customer
10
Excellent service fairly priced and efficiently done
I needed four shocks replaced as well as parts of the suspension system. The job was completed in four hours for about 20 percent less that was quoted online in a search. Very pleased.
KT
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Kenneth T.
San Diego, CA
Buick Lucerne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2023
verified customerVerified Customer
10
Wheel alignment
Left the car at their facility at 8:00 AM And took a lyft to my office. They called about 10:00 AM to inform me it was ready for pickup. Still seems to pull slightly to the right. Will drive for a few days before deciding whether to take it back for further work.
ET
ENRIQUE T.
National City, CA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2023
verified customerVerified Customer
10
Fast very polite, in and out 10/10 service.
Very fast and excellent service. Everyone was very polite. Had no issues whatsoever. Quick brake job front brakes and rotors. I would definitely recommend them to any family or friends. Definitely coming back here.
BW
BONNIE W.
San Diego, CA
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2023
verified customerVerified Customer
10
Quick service, competent and very experienced professional mechanics, attend to repeat and local customers with extra care
This shop has expertise based on years of professional experience. The owner and mechanics are personable and patient and dedicated to resolving your car’s functional issues. They will go the extra mile that it takes sometimes to provide good service. The name is deceiving because they provide much more valuable service than Suspension.
Verified Customer
San Diego, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2023
verified customerVerified Customer
10
Incredible service
This place was recommended by their good neighbors at Discount Tire across the street. I was blown away by the whole experience, quite frankly. The service was professional, fast, efficient and reasonably priced. I would definitely recommend to friends and family. Thank you!
Verified Customer
Phoenix, AZ
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2023
verified customerVerified Customer
10
Great service
Wonderful experience I would recommend them to anyone.
SP
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STAN P.
San Diego, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2023
verified customerVerified Customer
10
The Auto Repair Shop you've been looking for
Professional and Budget friendly. About half of what the dealership quoted.
Verified Customer
San Diego, CA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2023
verified customerVerified Customer
10
Great Service
Suspension Plus has done a great job helping me out with my 2013 Honda Pilot. They have replaced my air conditioner, rear brakes, and today replaced my original alternator. Fast, friendly, and efficient = Suspension Plus.
Verified Customer
San Diego, CA
Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2023
verified customerVerified Customer
10
Quick and helpful!
I have used Suspension Plus twice now for help with alignments after getting new tires. Both times they were friendly, helpful and quick!
CA
CARLOS A.
San Diego, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
verified customerVerified Customer
10
Thanks for your good service. My correct address is 2422 Worden St. Thank You!
Thank you so much for your good service. Carlos A
MC
MIKE C.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
10
4 wheel alignment
Very efficient and on time as promised.
Verified Customer
San Diego, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
10
Good communication
Like that they told us about & showed us problems!
GL
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Gabriel L.
San Diego, CA
Acura RSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customerVerified Customer
10
Excellent
Words cannot describe how thankful i’am for suspension plus in helping me out with my car problems. Made an appointment with them and because of a technical error on my end I missed my appointment and they still called me back and took care of me the same day. Truly thankful and my car drives like brand new because of them. Thank you Suspension Plus Team.
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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