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Titus-Will Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,537 Reviews)
67
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Score Details

5 stars
72%
4 stars
14%
3 stars
6%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
118
Total ReScores™
4.0
ReScore™ Average
67
Net Promoter Score ®

Business Details

About

Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs. Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(360) 357-5515
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2255 Carriage Loop SW Olympia, WA 98502
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,537 Reviews)
Write a Review
Recent Reviews
MO
gravatar
Michael O.
Olympia, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/09/2025
0
Category: Service
Good Cars BAD Service Department
Our Hyundai needed an oil change and new break pads. Our appointment was scheduled a month in advance for 10:30. We had the car there by 10:10, they finally took my wife's car into the garage at 12:30. While I was working from my office my wife called me to let me know about her frustration. When I called the Service Department, the phone conversation began and ended with this "Hello, Titus-Will Hyundai service department, may I put you on hold". This frustrating at a level I cant explain. Because of this, we will no longer be purchasing Hyundai. This was our 2 Palisade and our 4th Hyundai we've had in our 24 years of marriage. Again, sad but true, we won't be purchasing any more Hyundai.

Buyer beware, the vehicles are great (new vehicles are all we have experience with). But, if you are like us and prefers to have all maintenance and repair done at an actually Hyundai garage... this isn't the place for you!
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