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Underriner Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(582 Reviews)
50
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
15
Total ReScores
4.7
ReScore Average
50
Net Promoter Score ®

Business Details

About

The Underriner Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Underriner Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(406) 255-2380

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3671 Pierce Parkway Billings, MT 59106
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(582 Reviews)

BH
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Brittany H.
Great Falls, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/12/2024
0
Category: Service
RECALL WORK
I had recall work done to my car on April 18th 2024. I own a 2009 Hyundai Veracruz and I am from great falls Montana. I had to drive to Billings to come to this location to get my recalls fixed. Yesterday July 11th 2024 I was driving when my car lost ALL POWER. I was in a dangerous area with my two very young children. I was so scared and did not know what to do. I ended up getting into a parking lot and could not put my car into park from drive. I had to force it to park. I was stranded for more than 4 hours in 99 degree heat. I called my insurance company for a tow they which thankfully I got. I called local mechanic shops around here (great falls) to see about a Mobil mechanic coming out to see what happened. Turns out the recall work this company had done failed and my engine bay smelled of burning wires. I replaced the battery earlier yesterday because I noticed my window was going down slower than normal. I called this company to tell them what happened and they told me that it’s my job and duty to figure out how to get down to Billings with my car. Any other reputable auto shop would come get a vehicle that they worked on for a customer if something that auto shop initially repaired, failed. This is my only car how exactly am I supposed to get it down there? I would not recommend this company. They pretty much said piss on me.
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