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Vision Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(115 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Vision Hyundai is the newest edition to the Vision Auto Family. We are located in Alamogordo, NM just off of Highway 54. Come see us today! Our highly skilled technicians are ready and waiting to help you with all of your Hyundai repair and maintenance needs. Vision Hyundai is the newest edition to the Vision Auto Family. We are located in Alamogordo, NM just off of Highway 54. Come see us today! Our highly skilled technicians are ready and waiting to help you with all of your Hyundai repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(575) 434-4800

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Mountain Time (Us & Canada)
1500 S. White Sands Blvd Alamogordo, NM 88310
Vision Hyundai's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(115 Reviews)

JC
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Jesse C.
Palmyra, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
8
Great Service !!
Thank you so very much to the service team for such professionalism and thorough job!! Came in for an oil change and was greeted with warmth and care for the customer!! Thank you everyone on the team!!!

CB
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CHARLES B.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2022
10
RECENT PALISADE PURCHASE
MY WIFE AND JUST BOUGHT A 2023 PALISADE. FROM THE FIRST CONTACT WITH DAVE ON THE PHONE TO THE ASSISTANCE FROM EDDIE, AS WELL AS HELP FROM GM STEVE, ALEX, AND FINALLY TAYLOR, WE HAD A WONDERFUL EXPERIENCE .
EDDIE SPENT A TOTAL OF 6 HOURS OVER A TWO DAY PERIOD WITH US. THE FIRST DAY WAS SPENT MAKING THE PURCHASE . BUT THE MAJORITY OF OUR TIME WAS SPENT AT VISION ON DAY TWO. EDDIE SPENT MOST OF HIS DAY EXPLAINING TO US EVERYTHING WE NEEDED TO KNOW ABOUT THE VEHICLE.
WE WOULD RECOMMEND THE VISION HYUNDAI DEALERSHIP IN CANANDAIGUA TO ANYONE WHO IS IN THE MARKET FOR A VEHICLE . EVERYONE WE HAD CONTACT WITH AT VISION WAS POLITE, FRIENDLY, AND HELPFUL .

AP
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Ariel P.
Phelps, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/14/2022
0
Does not value costumer's
Hyundai’s mission statement says that they are providing safety, quality and efficiency. However, I do not feel that they have provided my family with these items. From the time I brought my car home they have not been doing their job. To start with they have lied to my face several times for multiple reason. First, they told me I would have oil changes as long as I returned to their facility and have not. Next, they mixed up my co-signers name and mine of the paperwork thus everything goes to the wrong person. I have called several times about this, and it took forever for them to fix (a year!!) Next, I asked specifically to only run my credit once as I was newly married, and we were looking to finance other items. They ran it 5 times. Next, they messed up with my pay stub. I gave it to them for finance purposes but over a month later they contacted me to tell my they would repo my car if I didn’t get them a new one that day. I did nothing wrong; it was their end. They yelled at me over the phone which I find extremely unprofessional. So least to say I do not think this company values me.

MT
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M T.
Canandaigua, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2022
0
Horn Concern
Took my car in to get a quick look at my horn that's not working. I arrived at 6pm, and the staff noted that they had already closed (posted close time was 7pm). Staff was dismissive, and made a decision without even examining the car. Incredibly frustrated.

MT
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M T.
Canandaigua, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2022
0
Horn Concern
Took my car in to get a quick look at my horn that's not working. I arrived at 6pm, and the staff noted that they had already closed (posted close time was 7pm). Staff was dismissive, and made a decision without even examining the car. Incredibly frustrated.

GS
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Gerald S.
Geneseo, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
10
Oil change and air filter for cabin and engine
Carly was very helpful and knowledgeable about the checkout process
It was a pleasure doing business with her.

Nick was able to assist me with understanding the bill and getting me on my way

YJ
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Yvonne J.
Ontario, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
10
Great service
Had problems with a lease so I stopped down to this store and Tristan Rasmussen and nick Mossburger really took the weight off my shoulders Tristan took my truck and cared for it as it was his own will be back again because of the service

DA
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Duane A.
Alamogordo, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
The people
Recommended

Verified Customer
Ruidoso, NM
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Decent Service
but they are stopping the sales and warranty service of Hyundai!
Not Recommended

MT
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Mark T.
Alamogordo, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Job
All good.
Recommended

BE
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Bob E.
Alamogordo, NM
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was timely
Appreciate getting upgrades
Recommended

LA
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Linda A.
Las Cruces, NM
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
great
Recommended

JP
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Jerry P.
Ruidoso, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Polite, efficient, and knowledgeable
They were ready to change the oil in my car at the time agreed upon and they had a nice eating room. The service people were great. And the cost was very reasonable. I recommend vision Hyundai!
Recommended

SW
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Sandra W.
Alamogordo, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sandra
Great customer service.
Recommended

PL
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Perry L.
Alamogordo, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Car Care & Customer Service
Just need to drive in and get everything done that I needed. Drive off with everything fixed, replaced, or repaired. Service department knew exactly what my needs were.

Thanks
Recommended

Displaying Review 1 - 15 of 115 in total
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