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Vision Hyundai Of Webster

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,261 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
87
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

About

Vision Hyundai Of Webster provides the highest quality service and repair for your vehicle. Vision Hyundai Of Webster provides the highest quality service and repair for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(585) 787-2111

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
755 Ridge Road Webster, NY 14580
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,261 Reviews)

NB
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Norman B.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2023
10
Vision Hyundai Sales Team in Webster was Awesome
Let Nancy help find your next new or used vehicular. I can only say I'm handicapped and use a walker and flagged her down outside in my car about my appointment. She was great. This story is way to long but a shout out to Mark the sales manager Dan the man in finace. I bought my. Used Kia Sorento at a great price with great trade in value with a payment i could afford with an all inclusive warrenty. I got what i needed and wanted. Thank you to all. Awesome, Awesome, Awesome. My name is Norm B and I'm not a robot ?.

NB
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Norman B.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2023
10
Vision Hyundai Sales Team in Webster was Awesome
Let Nancy help find your next new or used vehicular. I can only say I'm handicapped and use a walker and flagged her down outside in my car about my appointment. She was great. This story is way to long but a shout out to Mark the sales manager Dan the man in finace. I bought my. Used Kia Sorento at a great price with great trade in value with a payment i could afford with an all inclusive warrenty. I got what i needed and wanted. Thank you to all. Awesome, Awesome, Awesome. My name is Norm B and I'm not a robot ?.

SF
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Sean F.
Dansville, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2023
0
Slow service
I made an appointment to have an inspection and tire rotation done at 1PM and showed up just before one. After waiting an hour and 45 minutes I was asked a question about my vin code at 2:45PM and informed they were pulling it in. What is the point of making an appointment?

GP
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Gretchen P.
Fredonia, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2023
10
Exceptional Service
Nancy Cedeno-Leonard is an outstanding sales representative. She arranged a great deal on a used SUV for us. She has a keen business knowledge, professional, and is very personable.

BD
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Boyd D.
Perry, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2023
10
Great experience!
This is a shout out to Vision's Salesman Dan Gulyan. He made buying a certified pre-owned vehicle a great experience. He was very professional, thorough, and considerate.

LA
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Lisa A.
Williamson, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2022
10
Troubleshooting
Thank you Dan G...you did an outstanding job helping me figure out my BlueLink issue without hesitation! Your assistance, patience and sense of humor are greatly appreciated! You are a true asset to Vision Hyundai.

SW
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Susan W.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2022
10
2012 Hyundai Sonata
It was time to move on from my 2007 Sentra. Anthony found my "newer" ride and he was great to work with. He found a lender when I wasn't sure it would be possible! I'm very happy with the Sonata and Anthony's efforts were matched by his upbeat and positive personality.

Verified Customer
East Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional service!
Vision hyundai Webster has the absolute best service department! Tyler Dave and Pete are the best service team we have ever dealt with! Will absolutely be returning!
Dave B., Service manager from Vision Hyundai Of Webster responded on 04/05/2022 03:55 PM

Thank you for the survey and feedback 

Employees worked with

MK
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Marjan K.
Rochester, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
service department
service and sale departments -the great customer service!
Dave B., Service manager from Vision Hyundai Of Webster responded on 03/31/2022 05:52 PM

Marjan thank you for the survey and feedback 

Employees worked with

Verified Customer
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Brake light repair
Staff friendly, service was less than an hour.
Dave B., Service manager from Vision Hyundai Of Webster responded on 03/21/2022 04:26 AM

Zanr thank you for the survey and feedback

Employees worked with

JM
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Julie M.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional
AJ and Tyler are fabulous! They are both very welcoming and knowledgeable! They have both gone out of their way to find my car that I bought from AJ and properly maintain my car. They are exceptional and what they do and o could not be any happier!
Dave B., Service manager from Vision Hyundai Of Webster responded on 03/18/2022 04:36 AM

Julie thank you for the survey and feedback.

Employees worked with

JS
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Jonathan S.
Marion, NY
2022 Hyundai Tucson Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service department. Staff was very knowledgeable and helpful
Your dealerships is great, I believe Tyler was his name did a great job. If I am mistaken I apologize… I am writing this many hours after . Thank you for excellent service and attention to detail.
Dave B., Service manager from Vision Hyundai Of Webster responded on 03/15/2022 03:39 AM

Jonathan thank you for the survey and feedback.

Employees worked with

AB
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Alexander B.
Victor, NY
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very friendly and takes importance
I feel like my needs are their importance and I am always greeted with a smile and genuinity!
Dave B., Service manager from Vision Hyundai Of Webster responded on 03/14/2022 12:38 PM

Alexander thank you for the survey and feedback.

Employees worked with

Verified Customer
Penfield, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good service
Good Service and timely repairs completed
Dave B., Service manager from Vision Hyundai Of Webster responded on 03/10/2022 03:23 AM

Rita thank you for the survey and feedback.


NS
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Nikhil Kumar S.
Chesterfield, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2022
0
Very bad
I wish, I can give 0 star. I am an out of state buyer and bought my car on 01/29/2022. They gave me NY temp tags for one month and said they are using BEACON to get my registration done. Dealership charged me extra money (around $200) for BEACON services even though I could have done it myself at my DMV. But one month later on 03/01/2022, NY temp tags expired and I did not get my registration or license plates. When I called Beacon, they said there is a delay from dealership in sending the documents so plates will not arrive in time. Now I am not able to drive my new car. I called dealership and asked refund of my fees paid for Beacon service as I did not get the plates in time and I am not able to drive my car. I spoke with Fiore, the general manager and he is very rude. He is asking me to deal this with Beacon. How is that possible ? I paid the dealership and not Beacon directly. please DO NOT PAY any extra money for Beacon services. BEACON is not mandatory when buying a car. Its easy to get the registration done at DMV on your own.
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