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SureCritic / European Auto Repair / Wellman Motor Sports Inc
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Wellman Motor Sports Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(358 Reviews)
-100
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Score Details

5 stars
90%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Wellman Motor Sports is Gaston county's only Bosch Certified Service Center (the company that designs the systems that your vehicle operates on). Family owned and operated for over 30 years. We specialize in European service and repair. We have been serving Gaston County since 1982. Wellman Motor Sports is Gaston county's only Bosch Certified Service Center (the company that designs the systems that your vehicle operates on). Family owned and operated for over 30 years. We specialize in European service and repair. We have been serving Gaston County since 1982.

Categories
European Auto Repair, Import Auto Repair, Domestic Auto Repair
Contact
(704) 867-2697
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
117 W 8th Ave Gastonia, NC 28054-7523
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Wellman Motor Sports Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(358 Reviews)
Write a Review
Recent Reviews
RD
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Randy D.
York, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2022
0
Misdiagnosis
Don’t let these people work on your vehicle they misdiagnosed the turbo problem and then change their diagnostic after they found out the turbo was not the problem unbelievable group over there
RD
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Randy D.
York, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2022
0
Warning beware
If you plan on doing any business at all with wellmans make sure you get everything in writing do not take their word for anything they are dishonest and lie about the parts that they put on your car and want to overcharge and don’t stand behind their diagnostics
RD
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Randy D.
York, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/27/2022
0
Sprinter nightmare
Sprinter nightmare
Wellmans will not post bad reviews I guess they handpick what they wanna post and what they don’t want to post I guess that just shows the class of people that they really are poor workmanship
RD
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Randy D.
York, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2022
0
Sprinter Van nightmare
Sprinter Van nightmare
I took my Sprinter Van into Duke Wellman Wellman‘s repair shop they diagnosed my van as a bad turbo two months later $2000 later I picked my van up the van ran 4 mph broke down 1 mile from their shop I had to call for a tow to get the van to my home I called Wellman‘s they would not answer the phone so I called back twice the lady finally answered the phone and I asked for Mr. Duke to call me in the morning to adjust the bill for their missed diagnosis on my van and reimbursed me for my tow bill but yet to my surprise Duke never returned my call so I called him and Dehk was out and he said he would be back shortly so I left my name and number for him to call me back and of course never did more reviews to come I will keep everyone updated on the final diagnosis on my van and what the real problem is just beware make sure you take your vehicle to a qualified mechanic
Wellman needs to have better customer service and admit when they’re wrong duke you need to own up to what your company has done but I will keep you posted on the damage that we find
TP
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T. P.
Gastonia, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2020
Beware
See Google reviews for total details. Took my vehicle to Wellmans to have the rotors turned brake pads & brake lines bled. Called next day to see if it was ready they hadn't started on it. Jonmichael said it would be $1,146.48 stating repairs needed. Had it moved by wrecker because he refused to put brakes on without the added brake repairs he said it needed. The shop I had it moved to charged me ony $450. This review is to help other customers.
Not Recommended
RW
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Rick W.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
1990 BMW Z3 repair
The repair was for an AWS, security system, reflashing. Wellman's did the repair in one day in charge less than a hundred bucks. BMW wanted almost a thousand dollars.

Enough said. Total Pros.
Recommended
ZM
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Zephaniah M.
Cramerton, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/23/2019
Misdiagnosis of 2005 Volkswagen Touareg
Good afternoon,

I recently had a diagnostics done on my vehicle from Wellman's that cost me $391 and some change hen in fact my truck was misdiagnosed as was told the vehicle would cost over $3800 to fix. I would like o talk to someone regarding this matter as I have now spent over $1000 (your diagnostics included) for something that Volkswagen themselves fixed for free. I was told I needed to replace my camshaft and my vehicle is running in almost perfect condition after simply swapping the plug wires after I informed you all that I had just changed them which seemed like the logical place to start. I would never recommend this place to anyone as you can see I would have been out of thousands of dollars plus the one thousand that I am out of for something that is, but was not part of a simple diagnostics test.

DO NOT USE THEM UNLESS YOU WANT TO BE MISINFORMED!!!
Not Recommended
Verified Customer
Gastonia, NC
Mercury Sable
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
verified customerVerified Customer
GRATE SERVICE
GRATE SERVICE
Recommended
DS
Debbie S.
Gastonia, NC
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
verified customerVerified Customer
Category: Service
Debbie said she was very satisfied with them.
Recommended
John-Michael W., Service Advisor from Wellman Motor Sports Inc responded on 04/22/2019 08:07 AM

Debbie,

We appreciate your review and look forward to helping you with your future automotive needs.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
RB
Robert B.
North Carolina
Porsche 944
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
verified customerVerified Customer
Category: Service
Spoke with Kathy. She said that the place makes promises and delivers on them.
Recommended
John-Michael W., Service Advisor from Wellman Motor Sports Inc responded on 04/19/2019 07:54 AM

Kathy,

Thank you for the review. We aim to provide the best service possible to all our customers!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
MB
Marty B.
York, SC
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
verified customerVerified Customer
Category: Service
Marty said he really appreciates the good job the mechanic does for a good price.
Recommended
John-Michael W., Service Advisor from Wellman Motor Sports Inc responded on 04/08/2019 07:34 AM

Marty,

Thank you for the review. We look forward to helping you with your future automotive needs.

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
SU
gravatar
SARAH U.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
verified customerVerified Customer
Customer service
The technicians are very knowledgeable and professional! They are always ready to answer any questions we may have!
Recommended
John-Michael W., Service Advisor from Wellman Motor Sports Inc responded on 03/28/2019 09:55 AM

Sarah,

We appreciate the review and look forward to your next visit!

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
DB
gravatar
DEVRA B.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
verified customerVerified Customer
Awesome People
Always friendly and courteous.
Recommended
John-Michael W., Service Advisor from Wellman Motor Sports Inc responded on 03/25/2019 08:41 AM

Devra,

Thanks for the review! Always a pleasure working with you1

Sincerely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
DB
Don B.
Gastonia, NC
Volkswagen Rabbit
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2019
verified customerVerified Customer
Category: Service
Dan said the employees did not tell him what was going on with his service. They tried to tell him his insurance would not cover his repairs. He followed up with his insurance and they confirmed they did. The employees charged him more than they should have. They changed his quoted price.
Not Recommended
PS
Pete S.
Gastonia, NC
Volvo 240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
verified customerVerified Customer
Category: Service
Pete said he's been dealing with the business for a long time and they treat him good.
Recommended
John-Michael W., Service Advisor from Wellman Motor Sports Inc responded on 03/18/2019 07:52 AM

Pete,

Thank you for the great review. We look forward to seeing you again!

Sinverely,

Wellman Motor Sports, INC.
117 W. 8th Ave.
Gastonia NC 28054
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