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Western Tire & Auto

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(149 Reviews)
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Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
1.0
ReScore™ Average

Business Details

About

All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all! All of our mechanics at Western Tire & Auto are highly trained ASE technicians and utilize state of the art technology to provide auto repair and maintenance services on all makes and models. From oil changes to engine & transmission repairs - we do it all!

Categories
Auto Repair, Car Maintenance, Tire Repair
Contact
(314) 837-6477
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
8123 N Lindbergh Blvd Florissant, MO 63031-7104
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Western Tire & Auto's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(149 Reviews)
Write a Review

Reviews that include

Recent Reviews
TW
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THERESA W.
Florissant, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020
Great customer service!
Really professional group of men, who all seem to be very knowledgeable. I really trust them with my 89 Celica! Really appreciate the way they way they check into things..very thorough!
Recommended
RR
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Ron R.
Florissant, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/02/2017
Can't change oil?
Went there for an oil change which included changing the filter. When they were through the crank case was a half quart over full and the oil filter was unchanged.
Not Recommended
BS
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BRAD S.
Florissant, MO
Mercury Milan
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2016
verified customerVerified Customer
paid $688 for brakes a week ago
Last week I paid $688 for brakes and the car is not driveable. Had it back twice and they tell me they drive it and notice nothing. If it is not fixed tomorrow I am going to pick the car up, take it to another shop, and pay for a new brake job since my car is not driveable. I believe the message I am getting by them telling me there is nothing wrong with the car is really " we are not going to do anything about it" which leaves me with no choice but to go get the brakes fixed somewhere and pay for it all over again since I need the car really bad. The brake pedal is sponging and makes a hissing noise sometimes. There is extreme drag on the brakes that is so bad the car will not roll down my driveway in neutral, it decelerates very rapidly and will not cruise at all. Two or 3 times in the few days I have had the car available to drive this week, the front end was shaking so bad that I was afraid to drive it. Last night the car drove fine and this morning it was locked up again so I took it back. They drove it again and said nothing is wrong with it. What are my options? 1. I can continue to take it back to your shop daily for the next few weeks until they experience the same driving conditions I am experiencing. 2. I can ride with them while they drive it to see if it does it for them. 3. I can continue to discuss the situation with them. Or 4. I can get on with my life, quit wasting my time and pick the car up tomorrow and take it to another shop and pay for another brake job and alignment and get this ordeal over with. Of course there are other options but those are the main ones. As you can tell by now I am very frustrated and do not feel good about my experince over the last week. Do you have any other suggestions on how to get my car driveable again. I am desperately looking for answers and suggestions before I give in and go have the brakes redone by someone else. Thanks for any suggestions you have.
Not Recommended
DK
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DEAN K.
Washington, MO
Volvo S70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2016
verified customerVerified Customer
Clean lounge and free Wi-Fi
Clean lounge and free Wi-Fiand fast and friendly service
Recommended
Dean K. from Western Tire & Auto responded on 04/27/2016 09:04 AM

THANKS DEAN

DB
Darius B.
Florissant, MO
Mazda 6
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Darius said the customer service was good at first. They couldn't help him out because the quoted price was high. He took his vehicle elsewhere and they fixed it for way cheaper. His vehicle was done at the other business within an hour.
Not Recommended
LJ
Leroy J.
Florissant, MO
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Leroy said he is satisfied with the service provided by this business.
Recommended
SV
Simon V.
Hazelwood, MO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Simon said he would recommend this business to his friends if they were in need.
Recommended
JL
John L.
Country Club Hills, MO
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2016
verified customerVerified Customer
Category: Service
John said they are great people and they are really fast.
Recommended
DS
Douglas S.
Missouri
Chevrolet Impala
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2016
verified customerVerified Customer
Category: Service
Douglas said this business did not do anything to help him. They looked over his vehicle again and told him everything was fixed and when he pulled out of the parking lot, it was hard for him to turn. He told them about it and they told him once the air goes out, everything will be fine. When he got on the freeway, his vehicle started to make a funny noise. When he took his vehicle back, they told him that their mechanic mentioned his power steering might be going out. They did not do anything to help fix or resolve the problem. He will not recommend this business for reasons already stated.
Not Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/16/2016
Category: Service
Douglas said the parts guy he talked to was really nice and he took care of everything. Another gentlemen said, all of sudden that his wheel cylinder was bad. His vehicle went from the parking lot to the lift. He was giving him a hard time and he was unprofessional. He stated he did not like him. He had to take his vehicle back because his power steering was not working. He was told the power steering pump was bad. He had to go back after spending $800.00 for the rack and pinion. When he was there before, they did not say anything about the power steering. He spent almost $2,000 in a week at this business.
Not Recommended
Dean K. from Western Tire & Auto responded on 04/19/2016 09:37 AM

Mr. Seifert is a great guy! The car at 151,000 miles just had alot of things to deal with. His sway bar was broken, he needed a muffler, his front bearing were making noise. He also stated that his power steering at times didn't work. We found his rack & pinion was leaking power steering fliud, Needed to start there first, if the pump was ran low over time this would take its toll on the pump. All the work we have done is good he just needs a new pump as well!

TH
Teresa H.
Florissant, MO
Chevrolet TrailBlazer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2016
verified customerVerified Customer
Category: Service
Teresa said they had some issues. He stated they thought the tire was ordered when it wasn't. This happened 2 times.
Recommended
DB
Denise B.
Hazelwood, MO
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2016
verified customerVerified Customer
Category: Service
Denise said the business has always been good to her and she would recommend them for service.
Recommended
Dean K. from Western Tire & Auto responded on 04/19/2016 09:22 AM

Thanks Denise we appreciate your business

TK
Tom K.
Saint Louis, MO
Chevrolet Cavalier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2016
verified customerVerified Customer
Category: Service
Tom said he has been going to the business for 5 years and they have been good to him.
Recommended
Dean K. from Western Tire & Auto responded on 04/19/2016 09:18 AM

Thank You Tom

BL
Bill L.
Hazelwood, MO
Dodge Caravan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2016
verified customerVerified Customer
Category: Service
Bill said the business provided pretty good service.
Recommended
Dean K. from Western Tire & Auto responded on 04/19/2016 09:38 AM

Thanks Bill we apreciate you

MP
Matt P.
Florissant, MO
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2016
verified customerVerified Customer
Category: Service
Matt said the business was very friendly and they got him in and out for service.
Recommended
Dean K. from Western Tire & Auto responded on 04/19/2016 09:39 AM

Thanks Matt and thanks for your business

PS
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PIRSCILLA S.
Florissant, MO
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2016
verified customerVerified Customer
prices, courtesy, time
I love this place and have recommend and always returning
Recommended
Dean K. from Western Tire & Auto responded on 04/19/2016 09:46 AM

Thank you for your business

Displaying Review 1 - 15 of 149 in total
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