Thank you for reaching out as we appreciate your feedback and insight.  If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Thank you, Andrew D., for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm

We are sorry to learn about the difficulties you’ve had with your vehicle and your experience. Should you need any further assistance, please don't hesitate to reach out to our Customer Care team at (844)-340-9741.

Genesis Consumer Affairs^mm

Thank you for bringing this to our attention. We are very disappointed to learn about your vehicle experience. Our records show that your case has already been escalated to one of our specialists for assistance. We will have the specialist reach out to obtain any further information you would like to share. Thank you.