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SureCritic / Makes / Hyundai / Palisade / 2020

2020 Hyundai Palisade

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2610 Reviews)
47%
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Category Summary
(Avg. out of 10)
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  • Build Quality
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  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2610 Reviews)
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Reviews

DM
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DAVID M.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2022
Verified Review

Great Ride and Styling

We don't buy high-price luxury vehicles, but I would consider this nearly a luxury vehicle for mid-level price. Overall, the fot, finished, ride handling, quietness, and features are all super at a great price!
Recommended
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BG
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Brenda G.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2022
Verified Review

Customer satisfaction???

Do not expect any help from anyone after you drive off the lot with Hyundai Corp. purchased this car new and had a real issue with interior smells that no one wanted to address. This problem was apparently known to Hyundai and last I heard there is now a class action lawsuit filed by other purchasers. My concerns were completely ignored by the dealership and Hyundai. Very disappointing. Traded it in after 6 months, Never had such a bad experience with any other car, dealership or corporation.
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PT
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PHILLIP T.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2022
Verified Review

Great customer service, great finance team and very knowledgeable sales reps.

I wanted to get into the brand new 2023 Hyundai Palisade and swap for my 2020 Palisade as we were near our lease term expiration, made the call over to Frank Hyundai of San Diego and they were happy to have me return as an interested customer. I was offered to make a reservation on the 2023 Palisade with 0$ deposit and just needed a name on file and they would call me once the vehicle was delivered and upon doing so they notified me within 2 weeks that the vehicle was ready for pickup. I came in and they were very helpful throughout the process, and met all of the requirements on my end for me trading in my 2020 palisade and it was a smooth process from start to finish on monthly payment discussions. I couldnt have asked for better experience and deal on a brand new 2023 Palisade. Im very satisfied and will continue to go back to Frank Hyundai for future vehicles.
Recommended
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SD
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Sohrab D.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
Verified Review

I am not so sure what you're asking me to respond to.

I am happy with my palisade and I would recommend it to anyone who is interested in purchasing a new vehicle. As I mentioned previously, I am however concerned about the current two recalls. I hope you make arrangement for taking care of the recalls.
Recommended
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GC
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GORYE C.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2022
Verified Review

Excellent value

The interior styling is very comparable to cars in the luxury class. The roominess is excellent and the reliability with the 10 year drive train warranty is excellent. I would go back to Classic Hyundai in Mentor for future purchases. They truly were a delight to deal with.
Recommended
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ME
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MICHAEL E.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2022
Verified Review

Great vehicle, great value

We love our palisade, it has everything we wanted for the right price. We have had zeroed problems with this vehicle. The sales and service team have been great. We have nothing but good things to say about our palisade.
Recommended
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JG
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JENNIFER G.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2022
Verified Review

Love this Vehicle!

Hyundai really stepped up their game! The new look in 2020 has really refreshed the brand and the lack of recalls/costly repairs are great to see! Minor cosmetic issues otherwise just an amazing ride and perfect for large families!
Recommended
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TB
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Terrence B.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/06/2022
Verified Review

looks good

Like the car replaces a Kia van that was great so thought its sister company would do just as good. Also it looks different they every other SUV out there. Tons of room inside which is nice for long trips
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AG
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ALLISON G.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2022
Verified Review

Engine disaster

I Had to have the entire engine replaced at 18k miles. This was after a year of countless oil consumption tests and service visits. Car was at dealer ship for 2 months for engine replacement- the ENTIRE summer.
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Dakota H. responded on 09/06/2022 08:45 AM
We're very sorry to learn of your experience, Allison. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. 
JK
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James K.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2022
Verified Review

Great road trip car

Our 2020 Palisade is the best road trip car we have ever owned! It is easy on gas average 28MPG on our trips. Has plenty of room for luggage and very comfortable ride. Would recommend for anyone needing a mid-sized SUV!
Recommended
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RM
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Robert M.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
Verified Review

This was the best survey for a customer to fill out

This was the best survey for a customer to fill out and be able to express in detail their likes and dislikes. Lots of handy storage, automatic seats that fold down and up, great mileage at a low price compare to the new vehicles I buy every 3 years. Also has a great free service program for oil change, and complete inspection that automatic comes up on the cars instrument as a reminder
Recommended
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PE
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Pamela E.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2022
Verified Review

Love this vehicle

We bought this vehicle for long distance travel and after spending six weeks traveling over 11000 miles, we would do it all over again in this vehicle. Very comfortable, collision assist saved our lives twice, and held all our gear.
Recommended
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KS
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Kenneth S.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2022
Verified Review

My 2020 Palasade Review

This vehicle has all the bells and whistles you need. Good quality and value for the price. Air cooled seats in the second row is not found even on high end luxury vehicles. Different drive modes is also a nice feature to have.
Recommended
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AM
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Antonio M.
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022

2020 Hyundai Palisade

This is my first Hyundai I’ve ever purchased and it’s an amazing car, great features as I have a loaded limited model. The car had a few hiccups but nothing major. But a very reliable family car that I can take everyone in and go out for a drive. I love sport mode it makes the car take off! And the USB ports and cup holders. I would definitely recommend this car.
Recommended
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AM
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ANTONIO M.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
Verified Review

2020 Hyundai Palisade

This my first Hyundai, and it’s a great car. A few hiccups but overall a great fast car that’s fun to drive has all the features and is great overall. I would definitely recommend this car to family and friends.
Recommended
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VQ
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VINH Q.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2022
Verified Review

Mostly good

This is our first Hyundai purchase and it's isn't living up to our expectation as the front facing camera shows blue screen at random times. Fortunately it only happened a hand full of times and would resolve on it's own. The moon roof isn't working currently, it won't open. I have to make time to take it back to the dealership to get it fixed. If I didn't have these issues I would be completely happy with the Palisade. Oh and there is strange order in the vehicle when it's hot out.
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SC
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Stephanie C.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
Verified Review

Great SUV

Comfortable, rides nice, i can haul all of our Colorado fun gear across the state with zero issue. Great road trip car. Love the captains seats in the back, plug ins are great. the ease of putting the seats down. Sound is good, runs good, nice looking. love my palisade
Recommended
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JG
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Jerry G.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2022
Verified Review

Very comfortable to drive and ride in.

The 2020 Palisade is a great vehicle to drive and ride in. It’s very comfortable and handles great whether driving in town or on the highway. Seats are very comfy and plenty of leg room. Access to all controls is very simple and easy to use. Sound system is great.
Recommended
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WD
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Wayne P D.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
Verified Review

Overall, probably the best vehicle I have ever owned.

Very smooth driving. Exceptional gas mileage. Warranties and price of vehicle extremely attractive. Best in automotive industry. Dealership provides exceptional service and amenities while waiting for maintenance to be completed.
Recommended
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JB
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JEFFREY B.
2020 Hyundai Palisade
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
Verified Review

My first Hyundai. I wanted something comfortable and quiet and the ability to tow a small trailer. It has everything I wanted. I'm very happy

Gas mileage is great. Smooth comfortable and quiet ride. I tow a small utility trailer occasionally and have had no issues. It has plenty of storage. Only complaint is that the front seats do no go back as far as they should. I'm 6ft and the front seat is at it's maximum for rear travel.
Recommended
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