Tow package was promised and was never delivered. Excuses are that they are backorder and not released. S credit has not been provided nor has the dealership offered a remedy to fix/provide an alternative.
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Hyundai Motor America NCC responded on 08/16/2023 03:37 PM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
SB
STEVE B.
2023 Hyundai Palisade
Verified Owner
08/15/2023
Verified Review
Love it
My wife loves the vehicle. We will continue, to buy this make of car, this is our third vehicle with Hyundai. we will continue to buy this make and model., Again, just wish they would’ve gave a step free tank of gas.
Recommended
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RY
RANDY Y.
2023 Hyundai Palisade
Verified Owner
08/15/2023
Verified Review
Palisade is a luxury vehicle
This SUV is good looking on the outside and stunning on the inside. The technology included in the vehicle is second to none. The styling is plush, the seating is roomy, plenty of storage. The vehicle is also well made. This is our second time to buy the same SUV. Highly recommend you give this vehicle consideration.
Recommended
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DT
DANIEL T.
2023 Hyundai Palisade
Verified Owner
08/14/2023
Verified Review
Adequate but not special
For a brand new 2023 vehicle there are several items that seem lacking. There have been several small issues that happen infrequently so that they cannot be diagnosed/fixed and they remain an issue. The Navigation system gets confused by road signs, I once drove 150 miles with the car telling me I was driving the wrong way on a freeway. In reality there was a construction entrance that had wrong way signs on it that I drove past. Was very annoying to have the navigation system continuously tell me to turn around when I’m going to correct direction for so long.
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Hyundai Motor America NCC responded on 08/16/2023 03:20 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
SW
SHARHONDA W.
2023 Hyundai Palisade
Verified Owner
08/14/2023
Verified Review
Great Vehicle
I love this vehicle. I would change a few things but overall, it's great. The look of this vehicle is the state of the art. I wish they had considered the sound of the music and the rims selections. Those are a few things that I would change.
Recommended
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MG
MEDARDO G.
2023 Hyundai Palisade
Verified Owner
08/14/2023
Verified Review
Best SUV on the market
Quality materials, comfort suspension ride, nice display and improved technology, up to the best safety features, gas miles is ok, good looking and nice appearance, overall good reliable vehicle on the market.
Recommended
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TB
TERESA B.
2023 Hyundai Palisade
Verified Owner
08/13/2023
Verified Review
I love my Hyundai.
I started buying Hyundais. in 2004. I’ve had 5 total. A 2004 Santa Fe. A 2014 7 seater Santa Fe. A 2015 Santa Fe 7 seater. A 2023 Palisade. A 2023. palisade calligraphy. Love my vehicle. My mom has a Hyundai. My daughter has a Hyundai. My niece has a Hyundai. My brother has a Hyundai. I’m a Hyundai girl.
Recommended
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SB
STEVEN B.
2023 Hyundai Palisade
Verified Owner
08/13/2023
Verified Review
Beautiful auto
A true luxury vehicle. Quiet, comfortable, feature rich. My only concern is with the durability of the engine and will Hyundai stand behind any issue related to the class action law suit that I discovered after purchasing
Recommended
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WT
WESLEY T.
2023 Hyundai Palisade
Verified Owner
08/13/2023
Verified Review
Love the car
Absolutely have fallen in love with this vehicle. Never thought I would fall in love with it as much as prior sports cars I've owned, but shockingly I like this car even more. Filler text to reach 200 characters.
Recommended
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FK
FRANZ K.
2023 Hyundai Palisade
Verified Owner
08/13/2023
Verified Review
2023 Hyundai Palisade
We purchased the 2023 Palisade brand new off the lot. My wife fell in love with the color and the car itself. It will probably be the last brand new car we buy. We absolutely love it. It seats eight so there is plenty of seating for my daughter and her family.
Recommended
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DM
DERICK M.
2023 Hyundai Palisade
Verified Owner
08/13/2023
Verified Review
Hyundai Palisade
Seats are uncomfortable. Lots of road noise. Seems cheap for what we paid for it. Wish we could trade it in and start over.
We love CarPlay, the different drive modes, the design and look of the vehicle but the drive/ride isn’t super smooth and is super noisy.
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Hyundai Motor America NCC responded on 08/16/2023 03:17 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
ML
MARTIN L.
2023 Hyundai Palisade
Verified Owner
08/12/2023
Verified Review
I love the vehicle but I cannot get the tow package to use for one of the reasons I brought it and it's been quite a while over a year that I've been trying
I love the vehicle so it's only a couple things that I do not like and the main thing is I cannot get the wiring or the tow hitch package to tow with the vehicle for which you guys advertise it for I've been trying for over a year this is very important to me also I would like to headlights to be Delights to go off if I'm sitting in a parking lot talking to someone while the car is running other than that the vehicle is great I wanted it because of the Quad Saving Captain chairs even in the rear
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Hyundai Motor America NCC responded on 08/16/2023 02:03 PM
Allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
AD
ALLAN D.
2023 Hyundai Palisade
Verified Owner
08/12/2023
Verified Review
Excellent car
After a year, I still love this car. Comfortable, responsive and plenty of room. Features are generally easy to operate and the ride/interior comfort is excellent for an SUV. I especially enjoy the ride height with is low for an SUV making entry and exit easy.
Recommended
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JK
JOHN K.
2023 Hyundai Palisade
Verified Owner
08/11/2023
Verified Review
Good
It’s been one year and I’m still waiting for my factory trailer hitch package! Ridiculous. I do not like the way the door locks are programmed to operate. I am very dissatisfied and surprised with the engineering flaw of no manually controlled parking brake…what course of action is there in case of brake failure? Very unsafe!!! Front grille requires too much attention to keep clean.
Recommended
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CHARLES B.
2023 Hyundai Palisade
Verified Owner
08/11/2023
Verified Review
Dealership did not do what was asked to not do
No comment dealer didn’t listen I told them on certain add on on contract 3 times . Why buy extended warranty when I don’t need n was slid in on contact after telling them multiple times I did not not want it .
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Hyundai Motor America NCC responded on 08/11/2023 11:12 AM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
LM
LAURA M.
2023 Hyundai Palisade
Verified Owner
08/11/2023
Verified Review
Excellent ride
The hyundai Palisade has outstanding quality and comfort. It has a really quiet and smooth ride. The price is really good compared to other similar vehicles in its class. My last three vehicles have been Hyundais and I'll never purchase any other make.
Recommended
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KORY M.
2023 Hyundai Palisade
Verified Owner
08/10/2023
Verified Review
Awesome vehicle
Great car with all the bells and whistles at a reasonable price.
The interior styling and features resembles that of a luxury model twice its price. The same can be said for all of the tech that is packed into this vehicle.
Recommended
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JA
JESUS A.
2023 Hyundai Palisade
Verified Owner
08/10/2023
Verified Review
Great experience
Great experience. Knowledgeable peoplei dealt with. Very stylish and modern look to the vehicle and the technology is great and easy to use. Has a great wow factor with family and friends. I highly recommend the vehicle
Recommended
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BINAL P.
2023 Hyundai Palisade
Verified Owner
08/10/2023
Verified Review
Good
Dealerships is good where i bought this car and provided great customer service when I buy this car. Also they keep me great updates during waiting on it . Also get good updates on what kind of warranty they will provide to me. Also they show me futures in car
Recommended
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CHARLES S.
2023 Hyundai Palisade
Verified Owner
08/10/2023
Verified Review
Total satisfaction
Total satisfaction with salesman, sales manager, service department, followup with any issue. The vehicle is one of the best I have ever owned and at my age I've owned a lot of vehicles. Dealership is above reproach.
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