This shop has been the best shop I've gone to. I've been to several who overcharged, failed to meet p
romises and expectations. Ichiban is transparent and does what they say they will do.
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My husband and I took our Toyota Tundra in for repair and at first we were unsure if they could even
do the work on it but Tiffany and her crew made all accommodations.
I would recommend Sterling Collision. Thank you Tiffany !
Sonja
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19402 State Route Highway 410 East
Bonney Lake , WA 98391
2.8
(13 Reviews)
JI
Better than “Like It Never Happened”
Our 2019 Nissan Leaf had a parking lot scrape on the rear quarter panel and end cap. As usual for thi
s shop, the repair was excellent. What prompted the review title was the overall condition of the car when we picked it up. While we expected a shiny exterior, it was the interior, which was not part of the repair, was fully detailed. The dashboard dust was gone, the dried coffee spill was gone, and the white stains on the door panels (sunscreen stain) were gone. It was cleaner than the day we got it from the dealer.
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Car was 2021 jeep grand cherokee, only two months old, heavy front impact. Required lots of parts an
d a little time, but when we got it back I did not see any evidence of damage. Huge effort by lots of folks, shout out to Jason and Missy, what a masterpiece.
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Our Nitro was hit and I chose Withnell for obvious reasons. My vehicle is a Dodge and I've purchased
six vehicles from Withnell in the past. I've never had anything less that stellar service! Nels over at auto body was a huge sigh of relief. He and his staff took care of everything and sent me texts to keep me updated throughout this stressful process. Thank you for making an unfortunate incident a thing of the past ;)
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