CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

PM
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Paul M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff that treats us with respect and we can trust.
Excellent, dependable service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2016 05:47 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


GL
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George L.
Hernando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
From my initial purchase of my 2010 Santa Fe to the numerous service visits, both in warranty and out, every experience pleasurable. This time was no exception! No high pressure, no trying to "over sell", each time was handled with dignity. Thanks, Geo
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 02:11 PM

 Thank you for taking the time to share your service experiences with us Mr. Laminack. We understand you drive quite a few hours just to service with us and appreciate your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


RL
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Robert L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location
It is where I bought my car and I gtruct their work and it is convenient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 07:40 AM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


MZ
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Mary Z.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always get great service
Cheryl is the best. She is always professional and knowledgeable and I feel she genuinely wants to give each customer the best service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 07:37 AM

We appreciate your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We all agree, Cheryl is the Best.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

DK
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David K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The very best....excellant
Problem fixed car washed & vacked in less than an hour......wow what service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 07:32 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

RB
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Robert B.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
IN A WORD-PROFESSIONAL!!!!
THE BEST
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 02:35 PM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


JP
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JIMMIE P.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Great personal
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:30 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


ED
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Eugene D.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
It a very valuable team. At St. Augustine Hyundai!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:29 AM

We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

NH
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Norman H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick, friendly service
1 st experience with service dept. and very pleased. Staff was friendly, knowledgable and quick. Received vehicle back after complimentary car wash & vac. Impressed, as had Cadillac in past and "never" received wash/vac! Thankyou..........
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:26 AM

Thank you for your kind words and welcome to our Hyundai of St Augustine family.

Sincerely,
Service Team
Hyundai of St Augustine


KF
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Karen F.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Appointment
At Hyundai of St. Augustine the Service Department is prompt and efficient as far as making your appointment and keep to it. The mechanics not only do what is required but see if their is something else that needs attention either at the time or later down the road. Our car runs great. After the service we took a trip to South Carolina and got 41 miles to the gallon on our 2014 Elantra. Bravo! Service Dept.!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2016 01:01 PM

We sincerely appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

TW
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TERRANCE W.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and easy to schedule appointments.
Friendly, courteous service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:23 PM

We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


Verified Customer
Saint Johns, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always the same great service
Always explained well
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:21 PM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


MM
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Michael M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
well maintained and staffed; I felt they were capable and took care in servicing the car.
They were prompt, courteous, and fully informed me about the state of my car. Did what they said they would do in the time they indicated it would take.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


VC
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Valerie C.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and always professional but friendly. Thank you
I always receive warm welcomes and great customer service in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:42 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. It is our pleasure providing excellent service to all of our valued guests.

Sincerely,
Service Team
Hyundai of St Augustine


JP
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On time as promised
Good job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

AT
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Amron T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
They met my car's needs, and more!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:28 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


MF
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Martin F.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The people.
Very efficient and we'll run shop.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:26 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is Outstanding.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

DD
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Darlene D.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Cheryl Buck, Randy Self and their great customer service.
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/12/2016 05:11 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is tremendous. Great Job Cheryl!

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with

LD
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Leonard D.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Leonard De Baun
Everything was Super
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2016 02:37 PM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine


EL
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Eduardo L.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Quick Service
Love the super quick oil change and tire rotation. I guess it wasn't quick enough...I had enough time to test drive a new Santa Fe, and with the help of Shawn Hays and Jimmy Feliciano, I came for a an oil change and left with a 2017 Santa Fe. ....go figure.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2016 05:33 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Congratulations on your new Santa Fe.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

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