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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

ES
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Ellen S.
St. Augustine, FL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service, friendly staff
excellent all around
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2017 06:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JP
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JIMMIE P.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great personal
Did work in timely manner
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/21/2017 05:18 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JC
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John C.
Palm Coast, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous, efficient
See title
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/19/2017 02:24 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
review
none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2017 07:16 AM

 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2014 Hyundai Elantra
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2017
verified customerVerified Customer
Category: Service
service
waited to long for oil change
Not Recommended
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LC
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Laura C.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Place
I always go there for kids oil changes and service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2017 05:31 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TO
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TOMMY O.
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everybody seems happy there.
Happy employees make happy customers.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2017 05:31 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
EA
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Elizabeth A.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the vehicles
The warranty. Clean , everyone is pleasant and don;t pounce on you as soon as you walk in the door.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:44 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please do let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SM
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Sevie M.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
always a pleasure to come in for service at Hyundai!
always a pleasure to come in for service at Hyundai, staff very friendly !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:41 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2014 Hyundai Elantra
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2017
verified customerVerified Customer
Category: Service
service
waited to long for oil change
Not Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/14/2017
Service Type: Maintenance
Category: Service
not to friendly....waiting room has so atmosphere.. not keep up. dirty and old...
I think i said it all. It needs to be remodeled...
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:38 AM

Thank you for sharing your candid feedback. Your service consultant Cheryl will be reaching out to you. Our apologies and we appreciate your feedback and will make sure to pass this on to our cleaning company.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2017 05:37 AM

 We appreciate you taking the time to speak with Cheryl and share your interior decorating ideas. We agree, white walls are boring and a soft gray would be nice as well as the pleasant fish tank creating a more soothing atmosphere. We are always looking for ways to improve and your ideas will be taken seriously. Thank you again for your candid feedback and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TD
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Thomas D.
Palatka, FL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great but the car is giving me doubts.
Repair was completed in less than two hours and car steers like new.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:29 AM

Thank you for sharing your service experience with us. Happy to hear your steering is fixed, we hope we can keep you confident in your vehicle.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JT
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Juan T.
Palm Coast, FL
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The attention from the Service Consultant Mrs. Cheryl Buck
The price could be considered a bit high BUT compare against the quality of service and the warranty where is always the satisfaction of the customer. You get what you paid for.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2017 11:26 AM

 Thank you for sharing your service experiences and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
GW
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Gary W.
Roscoe, IL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient and accommodating staff
Efficient and accommodating staff
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/13/2017 01:39 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RM
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Richard M.
Palm Coast, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
fast and includes a car wash. Mostly covered by warranty on my 7 year old suv.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/12/2017 02:31 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JC
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James C.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service satifaction
Very pleased and service quick!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/12/2017 02:30 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RK
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RONALD K.
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ron k
The best
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/11/2017 05:36 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TP
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Thomas P.
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service requested, service done
Good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/10/2017 05:42 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DH
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Dave H.
Elkton, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional operation
Service always pleasantly performed, as requested and on time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 02:42 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SW
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Sabrina W.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fixed recall without any problems
Customer Service was fast and courteous .
However recalls should be distributed via email or hard copy . It should not be noted when something goes wrong with your vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 02:40 PM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
WD
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Winnifred D.
Jacksonville, FL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great visit!
Excellent, on time, friendly staff!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/09/2017 02:48 PM

Thank you for sharing your kind words describing your service visit with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
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