CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

MZ
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Mary Z.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always feel that I have received honest evaluation and service. I am on my second vehicle with this dealership and the service writers and service department as a whole are the reason I have stayed with Hyundai of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2016 08:38 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

JP
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JIMMIE P.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service is excellent
In and out quickly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2016 08:35 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RS
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Richard S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service personnel really look after you.
I have recommended Hyundai of St Augustine often.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/19/2016 03:05 PM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Cheryl is the Best!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

M
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M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Hyundai
Just completed my first service appointment for my new Hyundai and it was terrific! We have had 4 Toyota Highlanders and now we are looking at purchasing the Santa Fe to replace our Highlander.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/18/2016 07:27 AM

Thank you for sharing your service experience with us and congratulations on your new Accent. The new Santa Fe is incredible.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SC
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Sebastiano C.
Fernandina Beach, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
car care
I find at this dealership all the staff are well in tune they all know there job and perform excellent I've purchase five vehicles from this dealer
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/17/2016 07:57 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

SC
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Sharron C.
Ponte Vedra, FL
2017 Hyundai G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Technian
Please see prior answer
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/11/2016 07:42 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EM
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Esther M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Hyundai service at St. Augustine Hyundai
Always great service here!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2016 07:36 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

ME
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Morgan E.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely and efficient service.
Service is done promptly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2016 07:27 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Hastings, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Treated me well, fast service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2016 07:25 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2016 01:04 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RF
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Robert F.
Saint Johns, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2017 Santa Fe first service
great staff had a problem with billing and they resolved it very quickly. Staff was very friendly and efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2016 05:29 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
People are very helpful and concerned about customers
People are very helpful and concerned about customers
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2016 05:27 AM

Thank your for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KM
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Kelly M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Love Hyundai customer service team - 5 star service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2016 12:57 PM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JW
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John W.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Quick service. Everyone I dealt with was extremely friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2016 06:12 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

LS
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Linda S.
East Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people. Very pleasant and always helpful.
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2016 02:24 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Servicing
Hyundai of Saint Augustine is a great dealership, the staff is friendly and attentive, and extremely accommodating.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2016 05:46 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. We appreciate your understanding and for bringing this to our attention.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VK
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Vicky K.
Lake Como, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hate surveys
Good Job,
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2016 06:14 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

CH
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Carolyn H.
St. Augustine, FL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great cars and great service
It's easy to make a service appt on line, the service is great and the employees are kind and do not pressure you to buy a new car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2016 06:13 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

BB
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Beau B.
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fit me in on the wrong day!
I came in for an oil change a week early, and the staff fit me in. Great service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2016 06:08 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

TB
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Teresa B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very quickly had a warranty service completed.
Great place to buy and service a Hyundai. Would highly recommend both the sales and service areas of this dealer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2016 01:36 PM

We appreciate you taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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