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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

GM
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George M.
Ormond Beach, FL
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
This visit
We love this dealership but rhis tourine cisit took way too long. Too many people there at one time.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/19/2018 08:42 AM

Thank you for sharing your service experience with us. Cheryl, your service consultant will be reaching out to you.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
ER
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Elizabeth R.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor
Danny Perez was very helpful and courteous. That's what made my visit 5 stars. Thank you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/16/2018 06:11 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.
 Well done Danny! Danny enjoys reading how is doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
EJ
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Erika J.
Saint Augustine, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
Excellent customer service always as well as great techs working on the car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/16/2018 06:10 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
PM
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Paul M.
Jacksonville, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Oil change, had a cookie, nice waiting room, WiFi, Banda bing
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/15/2018 08:20 AM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. Our freshly baked cookies are so delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JO
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James O.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service, good value
good service, good value
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/15/2018 08:19 AM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
CF
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Cynthia F.
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/13/2018 02:18 PM


 Thank you for your kind words and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
GC
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Gisela C.
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Always, always excellent customer service, pleasant people, wonderful, careful work on my car. Cheryl is great keeping me updated!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/12/2018 05:35 AM


 Thank you for sharing your service experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Bad Batterys
The service is excellent. However, I bought a certified pre-owned Azera that is on its 3rd battery in three years. My next battery will be from a different supplier.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2018 08:56 AM

 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MH
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Michael H.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
joe and his staff are great at what they do
wanted a smaller bought the Tucson so far so good hope to keep it for a long time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2018 05:55 AM


 Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. Congratulations on your new Tucson.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RC
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Ronald C.
Jacksonville, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great overall dealership. Service department and sales staff are outstanding.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/02/2018 05:36 AM


 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
PM
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Patrick M.
Palm Coast, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Appointment Ease
I scheduled the service at my most convenient time, and a service tech met me immediately upon my arrival and I was on my way in under an hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2018 06:54 AM


 Thank you for taking the time to share your Car Care Express Service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service Personel are skilled and have good public
relations. I would not hesitate to recommend
Hyundai of St Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2018 06:50 AM


 Thank you for taking the time to share your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RE
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Robert E.
Pomona Park, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The service staff is first grade!
We are in our second Santa Fe from this dealership. They do an excellent job in service with no hassle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2018 06:49 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service good
Okay thanks
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 10:12 AM

Thank you for the 5 star rating and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JB
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Jerry B.
Middleburg, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
I chose this dealership because, unlike other dealers, they put the prices of the cars online. I found the car I wanted online prior to entering the dealership.. Salesman, George, assisted us with the purchase. It was a no hassle buying experience. They also offered us drinks (water, soda) and some great cookies. My first oil change at the service center was awesome. They included a quick wash and vacuumed the front floors and fixed an item that was recalled. I came earlier than my appointment yet they got me out of there in under two hours. I will definitely be doing my service at this dealership. I am already planning my next car. Thanks Hyundai of St. Augustine. You guys rock.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 06:00 AM


 Thank you for taking the time to share your experiences with us at Hyundai of St Augustine. Congratulations on your new Santa Fe Sport.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
IA
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Ira A.
Saint Augustine, FL
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Always friendly and personable and usually finish work on time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:54 AM


 Thank you for your continued loyalty to Hyundai of St Augustine and the 5 star rating. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RH
gravatar
Robert H.
St. Augustine, FL
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
quick and reliable service
An assortment of issues, quickly analyzed and resolved. Nice staff. Very efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:54 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MF
gravatar
Mary F.
Flagler Beach, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
replace wipers
Clean, professional, and very caring.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:50 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SK
gravatar
Steven K.
St. Augustine, FL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Provided repair services in a timely and professional manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:49 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Saint Augustine, FL
2013 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change 'Oops!'
No further comments
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 01:35 PM


 Thank you for sharing your service experience with us and our apologies on the miscommunication and inconvenience we may have caused you. Cheryl will be reaching out to follow up with you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
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