CB

CHERYL BUCK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Verified Customer
Jacksonville, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was prompt and accurate. Very pleased.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2017 05:54 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

RB
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Raymond B.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai excellence!
Cheryl Buck and her crew at St Augustine will always keep me there!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/06/2017 05:52 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Babs Lutton
Coffee, comfortable waiting area, TV
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/03/2017 06:04 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VF
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Vincent F.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal, friendly service - EVERY time!
Dropped in without an appointment. Was 2,000 miles past my oil/filter change. They squeezed me in, washed the car and got me on the road in about an hour. Great job!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/03/2017 06:03 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JL
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Judith L.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Real good service.
Service is good and the people are great ! Been going here since they opened..8 yrs?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2017 01:12 PM

 Thank you for taking the time to share your service experiences with us and your years of loyalty to Hyundai of St Augustine. We hope your Pittsburgh Penguins win the cup this year.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

MM
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Michael M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Smooth experience
Made an appointment, dropped it off and waited- done in just over an hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2017 09:59 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
None
Nothing to say but all went weel as wxpwcted
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/02/2017 09:58 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, pleasant, timely
Excellent service writers
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2017 12:16 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always reliable
As usual, work done as expected with courteous and attentive service. The waiting area is pleasant.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2017 12:18 PM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DW
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Darrin W.
Saint Johns, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place for vehicle purchase
Overall great experience with first 2 oil changes free of charge with purchase of vehicle
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2017 06:11 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JS
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John S.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and efficient
Was greeted nicely and appointment handled on scheduled s time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/28/2017 11:46 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

HV
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Hans V.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Perfect
The whole service was excellent. The car was fixed in four hours. The dealer gave me a ride home and picked me up after the car was ready. The employees are so friendly and polite. I love it.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2017 06:28 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FS
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FRANK S.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
LOVE MY HYUNDAI
GO HYUNDAI
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2017 06:27 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

PM
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Paul M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
As always, my visit was attended very efficiently.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/27/2017 06:07 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MF
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Mary F.
Flagler Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always pleasant and professional.
I really don't mind getting my service done there because I know my car will be given the best care possible. I am very happy with the service I receive and I LOVE MY CAR.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/24/2017 07:56 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JH
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James H.
Jacksonville, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
90000 mile check
Good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 06:40 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

FS
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Franklin S.
Saint Johns, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff made a positive difference
Yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 06:39 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

KM
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Kelly M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer care - service department
I love Hyundai's Service Department for customers!! Always honest and caring when it comes to maintenance on my Sonata. I actually don't mind hanging around the waiting room when the car needs an oil change. The service is fast, friendly and pleasant. Thanks Hyundai you have excellent customer service people in your service department I would recommend your dealership to all my friends ?
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2017 06:38 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KK
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Ken K.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ms Buck makes for a pleasant experience.
When Cheryl speaks I listen.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/21/2017 06:20 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KJ
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Kenneth J.
Palm Coast, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
It's hard to beat the professionalism and customer focused efforts of the Saint Augustine service team. Great value, great communication, easy to schedule online, discount coupons - - all good!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/21/2017 06:19 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our service team always enjoys hearing how they are doing.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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