DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

JW
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Joseph W.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Profssional and timely
Professional and timely
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/11/2018 10:15 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Employees worked with

TR
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Toni R.
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SERVICE
fast and ALWAYS friendly service...
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/09/2018 02:41 PM

Thank you for sharing your service experience with us and for the 5 star rating.
Employees worked with

BM
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Bruce M.
Palatka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
superior service
appointment time met, services performed well ahead of expected time. competent and thorough technicians.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/09/2018 04:39 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waiting made better
Love the soda /water provided and the courtesy drivers. Only thing better would be a work area so working folks could do computer work while they wait.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/08/2018 11:54 AM

Thank you for sharing your service expwerience with us and the 5 star rating. 
We do have a desk set up in the customer lounge with a comupter some people will work at this station.


MC
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Marie C.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine Providing Great Service for my Vehicle Since 2013
I bought my Elantra from Hyundai of St. Augustine in 2013. They have been the only ones who have serviced my car and it will stay that way. The friendliness and competence of the entire team in St. Augustine can't be beat.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/08/2018 10:23 AM

Thank you for sharing you service experience with us and for the 5 star rating.

Employees worked with

Verified Customer
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Super Service
From service writer to mechanics to car wash. Great coordinated team effort.

The fresh hot cookies are pretty good too.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2018 05:30 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, the cookies are delicious and the coffee is very good too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JL
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Joseph L.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Joseph
Service rep was very helpful and courteous on this initial visit .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2018 02:48 PM


 We appreciate you sharing your service experience with us and the 5 star rating. We hope you are enjoying your brand new Sonata, they are wonderful vehicles.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LS
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Liane S.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely Service
Service staff was able to get me in the next day when my service engine light came on and I told them I was heading out on vacation. Fixed the problem and the car runs beautifully again.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2018 10:13 AM


 We thank you for sharing your kind words with us and the 5 star rating. We hope you had a wonderful vacation.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MB
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Mary B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Attitude and service
Everyone in the service department was great to work with. They discovered a problem with the battery while they were doing the oil change and check on the car and took care of it immediately.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2018 09:15 AM


 We appreciate you taking the the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MW
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Maryann W.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
tire replacement visit
Picking up a hole in a 6 month old tire was a big surprise. However , the service center really provided a really great service for a afternoon walk in with no appointment. THANKS
Maryann W
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2018 10:17 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RS
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Richard S.
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
As Advertised....
My appointment was accomplished on time, quickly and professionally done. Service reps were waiting outside to check me in when I arrived and the waiting area was comfortable.The mechanic briefed me when the work was done and went over a "Whole" car inspection that he conducted in addition to the scheduled work. A free car wash was also included. You really can't beat service like that!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2018 09:19 AM


 Thank you for taking the time to share your service experience with us. Our service team always enjoys hearing from our wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MM
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Morris M.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstandidng Service
Very consistent over the past 5 years.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/30/2018 01:14 PM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

FK
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Frederic K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Well done!
Performed required repair and maintenance and a very timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/27/2018 01:48 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
Timely and competent service, friendly and corteous staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2018 01:00 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I don’t mind driving further to have my car serviced at Hyundai of St Augustine due to the excellent service and staff. They service my car on time and explain what needs to be done and after the service what was done.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018 01:06 PM

Thank you for sharing your service experience with us.
We aprreciate you driving down from Ponte Vedra each time and 
thank you for the 5 star rating 


AM
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Alpha M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always a great experience
great people
great service
love my Sonata
special thanks to Danny in service and Demetrius in sales
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/13/2018 01:12 PM

Thank you for sharing your service experience with us and the 
5 star rating. 
Will let Danny and Demetrius know of your special thanks.

Employees worked with

MH
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Michael H.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Test drive offer false?
Still waiting for $50 card for test drive.
Not Recommended
CHERYL B. from Hyundai of St. Augustine responded on 07/12/2018 02:28 PM

Thank you for the 5 stars on the survey.
I will let sales know about the $50.00 card for the 
test drive. 


DN
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Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous and professional
Appreciate online scheduling and efficient efforts to service my car and get me in and out ina timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/11/2018 05:28 AM


 Thank you for sharing your service experience with us. Taking advantage of our on-line scheduling is quick and is available 24/7.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

BT
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Beverly T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I've always received excellent service each time I've brought my car in. Everyone is friendly and helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/11/2018 05:25 AM


 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SF
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Sheila F.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
SheShe
Awesome Service as usual!! :)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/10/2018 12:00 PM


 Thank you for the kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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