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DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Reviews of DANNY PEREZ TORRES

MF
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Mary F.
Flagler Beach, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Once again I received top notch service. Sylvester provided friendly and timely shuttle service to a local shopping area so that we could pass the time away. All service was explained to me before and after. Thank you all for your courteous service. Keep up the great care.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2018 07:04 AM


Thank you for taking the time to share your service experience with us. We agree,  Sylvester, our shuttle driver, is top notch.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KA
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Kathleen A.
St. Augustine, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2018
verified customerVerified Customer
Category: Service
Good Job
I enjoy my service experience at Hyundai of St. Augustine. From check in to check out the service team does a good job getting your car done.
Recommended
Employees worked with
DT
DANNY PEREZ TORRES
JL
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Joseph L.
St. Augustine, FL
2017 Hyundai Ioniq Elec
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistent
Always consistent great services.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/27/2018 01:33 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. It is always a pleasure to have you visit with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
ER
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Eric R.
Starke, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service is good even at the end of the day. Prices are very affordable and they compete with the smaller shops that are usually cheaper.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/27/2018 01:32 PM


 Thank you for sharing your kind words with us and we greatly appreciate your continued loyalty to Genesis of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Sidney, ME
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
people are helpful
I don't like filling out these stupid forms but if I don't, you'll just keep sending them.. so annoying
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/27/2018 06:37 AM


 Thank you for taking the time to share your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JS
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Judith S.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Promptness courteous reliable
On time know their products. Done right the first time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2018 12:39 PM


 Thank you for taking the time to share your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
AM
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Auston M.
Saint Augustine, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You perform efficently, and professionally
You look out for your customer interest.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2018 12:38 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
I had warranty work preformed on my wife’s car and they did a wonderful job. The work was completed within the one hour projected time frame.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2018 11:43 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
KA
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Kathleen A.
St. Augustine, FL
2017 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2018
verified customerVerified Customer
Category: Service
Good Job
I enjoy my service experience at Hyundai of St. Augustine. From check in to check out the service team does a good job getting your car done.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/24/2018
Service Type: Maintenance
Category: Service
Felt like a bastard child!
Read previous comments.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2018 01:45 PM

Thank you for bringing this to our attention. Our deepest apologies for the uncharacteristic level of service you received. We are very proud of our  reputation on providing the best customer service and clearly we dropped the ball. We will be reaching out to you to see if we can't make this right and take the necessary steps to prevent this from happening again.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SH
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Steven H.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
My husband and I were treated very well by everyone we came into contact with at the dealership. We were very comfortable while waiting for the car to be fixed. Service was also timely!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2018 07:42 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
MC
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Michael C.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super fast oil change
Great service as usual, with a super fast oil change and a very comfortable area to wait for the car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2018 06:43 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
In and out quickly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/23/2018 12:27 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JM
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James M.
Palatka, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
I purchased my 2011 sonata from a used car dealership where I live. Within a month the motor blew up while I was driving. The dealer said that there was nothing that they could do to help. I took the car to Hyundai of Saint Augustine just to get it checked out. Danny took it in and discovered there was a recall for it. He told me it could take up to 2 months to resolve the issue. This was on a Friday. Well, Monday came and Danny called to inform me the Hyundai said they would honor the recall even though the car was past the mileage extension. Tuesday, Danny called back and informed me the car was FIXED. Thank you Danny for your hard and expeidant work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/23/2018 07:17 AM


 Thank you for taking the time to share your service experience with us. Danny and our service team always try to go above and beyond to help our guests. Well done Danny.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
MW
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Maryann W.
Palm Coast, FL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
recall service visit
I appreciate the promptness between the time I received the recall notice and the time that the service was completed . It was only a matter of a couple of days .
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2018 09:18 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
FM
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Frank M.
Saint Johns, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
time-----always on time
car and I arrived on time and service was started SPOT ON------ALL QUESTIONS ANSWERED SERVICE COMPLETED --------------------out the door----------GREATTTTTTTTTTTT
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/16/2018 02:18 PM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not 100% happy.
Wish they came out and talked to me before my service was done. Not sure I will be back.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/16/2018 11:50 AM

Thank you for sharing your service experience with us. Our apologies for the level service you experienced. Danny, your service advisor will be following up with you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JK
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Joan K.
Elkton, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
It’s a great dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/14/2018 05:01 AM


 Thank you for sharing your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
CB
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Cindy B.
St. Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/13/2018 06:01 AM


Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
BM
gravatar
Brian M.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good, professional service dept.
The service department was efficient, courteous, on time, and professional. I was very pleased.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/12/2018 02:46 PM


 Thank you for taking the time to share your service experience with us. Please let us know how we can earn that 5th star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JF
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Joy F.
Welaka, FL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, friendly service
Our request was handled efficiently and professionally.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2018 02:36 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
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