DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

PS
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Peter S.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best dealership experience
This is the best Hyundai dealer I have been to in N FL. Super friendly staff, great waiting facility, snacks, drinks, etc.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/09/2018 12:01 PM


 We thank you for taking the time to share your kind words with us. Our Service team enjoys the compliments.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AR
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Adam R.
Jacksonville, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2018
verified customerVerified Customer
Category: Service
Follow up on Service
Had a quirky issue with front seats in my 2016 Genesis. They were able to fix driver seat on the first time and ordered passenger seat rail to get it fixed in near future. Appreciated their follow up to get the passenger seat fixed as well.
Recommended
Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
it no no loigfrgv
etfchgeyjj
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/07/2018 06:01 AM

Thank you for sharing your service experience with us. We take a tremendous amount of pride in providing an excellent service experience and our apologies for not earning a 5 star. Danny, your service consultant will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PY
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Patricia Y.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
A great, friendly service experience. The staff are super.
I will continue to use Hyundai for all of my car needs. I will not hesitate to send my friends and family to your business. Thr staff are so pleasant and knowledgeable. always treated beyond expectations. Great people, great place. Highest recommendation.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/06/2018 08:58 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

ER
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Eric R.
Starke, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick
Good service! Danny is extremely knowledgeable and does not try and sell me on things I don't need. That's a rarity these days.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2018 02:05 PM


 Thank you for sharing your service experience with us and the 5 star rating,

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Know what they are doing
Everything was great and done properly. The only problem was they ran out of cookies.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2018 05:25 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Delray Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick reliable service
In and out with a smile from everyone
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2018 05:23 AM


 Thank you for sharing your service experience with us. Our service team appreciates the gratitude and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DD
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Darlene D.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Going With Hyundai in St.Augustine
I am always pleasantly greeted, even when I was running late. I did call, and was told to come anyway, I'm glad that i didn't have to reschedule. So many of the employees wear an honest smile and really made me feel like they valued my business. When it was time for me to get my car, the person who delivered my keys made sure I understood the report and answered a question I had about the radio. Three of my friends have bought their Hyundai"s at St. Augustine and are all very happy. As am I. Enough said.
"
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2018 05:21 AM

We greatly appreciate you taking the time to share your kind words with us. Our service team enjoys hearing how we are doing.

 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AR
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Adam R.
Jacksonville, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2018
verified customerVerified Customer
Category: Service
Follow up on Service
Had a quirky issue with front seats in my 2016 Genesis. They were able to fix driver seat on the first time and ordered passenger seat rail to get it fixed in near future. Appreciated their follow up to get the passenger seat fixed as well.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/03/2018
Service Type: Repair
Category: Service
Acceptable service
Have a genesis and needed to leave for extended service got a loaner which was Tucson not a Genesis. Not car selection when I take my other car to Cadillac dealership. They always provide a better car than we have. Car still not fixed awaiting follow up service call six days later
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2018 05:18 AM


 Thank you for sharing your service experience with us. Our sincere apologies for not following up with you, we ordered a part for you and are awaiting an ETA due to the holiday. Danny, will be reaching out to you shortly.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/05/2018 01:58 PM

Thank you for taking the time to speak with Danny today. We appreciate and value you as a guest of St Augustine Hyundai.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MA
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Michelle A.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Michelle A.
Service is great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2018 06:42 AM


 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

DZ
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Dennis Z.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Consistently superior service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/02/2018 02:56 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AD
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Anthony D.
Ponte Vedra Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
June 2018 Service
Service and scheduling are great. Time of the service was excellent.
Car wash Service is horrible - 2x in a row. Why bother if they are gonna do a crappy job. They need Supervison.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/27/2018 03:06 PM


 Thank you for sharing your service experience with us and letting us know about the complimentary service wash. We will make sure to let the detail manager know.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Quick in and out
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/26/2018 02:47 PM


 Thank you for sharing your service experience with us. Our Car Care Express team understands the meaning of respecting our guest's time.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer care
Always a pleasure to service my car at Hyundai of St. Augustine
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2018 02:56 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JS
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James S.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This dealership is excellent in every way.
I drove in for service and drove out with my third new Hyundai. I have always been treated great here. Demetrious is professional in every respect.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2018 02:14 PM


 We greatly appreciate you taking the time to share your kind words with us and congratulations on your new Hyundai.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

LR
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Lillian R.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always pleased
As always, pleased with the service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2018 12:00 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Runs like a top!!! Friendliness!!
Very happy with going there and love everything about the place. Love our vehicle!! We are always treated with respect, courtesy
and the work is done right. We've never had a problem! We will be repeat customers.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2018 05:19 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Mims, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Never have been let down
Everytime we go here, no matter if looking for a vehicle, buying a vehicle or going to the service department, they make us feel like family. I recommend this place, especially Alan to everyone, even though we live over a hour & a half away!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2018 05:18 AM


 Thank you for taking the time to share your experiences with us and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RR
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Richard R.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Caring and educated staff
everything preformed in timely manner with excellent results
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2018 02:14 PM


 Thank you for taking the time to share your experience and kind words with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DK
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Donald K.
St. Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Don Kowell
Excellent service and people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2018 02:13 PM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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