DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Verified Customer
Saint Augustine, FL
2014 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ain’t too bad
Hyundai of Saint Augustine makes servicing your car as painless as possible. Love the coffee station and the fresh baked chocolate chip cookies.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2018 05:47 AM


 We appreciate you sharing your service experience with us and happy to hear you enjoyed the cookies and coffee bar.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
June 18
Nice people good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/18/2018 05:27 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RN
gravatar
Rebecca N.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant experience
Danny was very knowledgeable, he explained everything that had to be done and why. My wait time was reasonable. I also appreciated the car wash.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/18/2018 05:26 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
I can generally get a service appointment quickly. It doesn’t take long for the service to happen when you get there and you can wait in a pleasant area.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/18/2018 05:24 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AH
gravatar
Alan H.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
Everyone professional. Service was done on timely basis. Thoroughly explained all aspects and what was to be expected on next visit.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/11/2018 01:41 PM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MW
gravatar
Maryann W.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
first six month service review
Everyone I came in contact with had a positive attitude and a willingness to provide what ever services were required . Their professionalism was really appreciated . Maryann W
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/06/2018 03:09 PM


 Thank you for taking the time to share your experience with us and  your kind words.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

WN
gravatar
William N.
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Oil changes are completely priced, especially when the excellent car wash is included.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/04/2018 12:03 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. Happy to hear you enjoyed your complimentary hand car  wash.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SC
gravatar
Serapio C.
Palm Coast, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Need a bigger more comfortable waiting area.
Sitting area too narrow and close up.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/04/2018 05:02 AM


 Thank you for sharing your experience with us and the 5 star rating. As we continue to grow we are always looking to upgrade and improve.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RS
gravatar
Rosemary S.
Hastings, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing Dealership
Everyone here is amazing!! Even my car salesman Jose!! They are always happy and friendly!! I even got a call from my salesman on my birthday!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/01/2018 05:39 AM


 Thank you for taking the time to share your experiences with us at Hyundai of St. Augustine and Happy belated Birthday from all of us in service and parts.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LC
gravatar
Lisa C.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service for a great price.
I trust Hyundai to service my car. They make recommendations without pressure. Nice waiting area with tv and snacks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/31/2018 04:45 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellence Again
Excellent service and great customer relations.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2018 05:34 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
YS receive great service at Hyundai of St. Augustine. Everyone is super-friendly and competent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/29/2018 01:55 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always friendly cleanliness
Jenner great customer service representative
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/29/2018 05:44 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BT
gravatar
Beverly T.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great service, on time with appointment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/29/2018 05:42 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/29/2018 05:40 AM


Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
gravatar
Matthew S.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good again
Work was done well by the crew. Only problem is the computer keeps calling me the part is in and wants an appointment. Problem is job was already done. I told the girl I called to unplug the compute and reboot it.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/25/2018 11:31 AM


 Thank you for taking the time to share your service experience with us and bringing the parts calls to our attention. Our parts manager is working on getting this process corrected.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

VB
gravatar
Vicki B.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GOOD SERVICE
I always feel comfortable bringing my Entourage to Hyundai....good service, helpful associates and I always feels that they really check out my car and make good recommendations on keeping it running well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/24/2018 11:32 AM


 We greatly appreciate you taking the time to share your service experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2013 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Service
Good experience
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/24/2018 08:57 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. Please let us know how we can improve to earn a 5 star rating on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SQ
gravatar
Sharon Q.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous
I am always impressed by the courteous and prompt attention by all of the service area employees. Theyvall go the extra mile. And the warm cookies aren't bad either.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/24/2018 08:56 AM


 We appreciate reading your kind words and continued loyalty to Hyundai of St. Augustine. We agree, the freshly baked cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Orange Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!
As always, Hyundai of St. Augustine came through with excellent service. They took care of routine maintenance (oil change, tire rotation, etc.), repaired a steering column issue and performed a recall repair, all at a very reasonable price.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/24/2018 08:54 AM


Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.