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DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Reviews of DANNY PEREZ TORRES

Verified Customer
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Took too long
Had a 9 a.m. appt, no reason to be backed up. Took nearly two hours for basic service.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/29/2018 05:42 AM


 Thank you for taking the time to share your service experience with us. Our sincere apologies for the extra amount of time needed to complete your services. Danny, your service consultant will be following up with you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MW
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Mark W.
St. Augustine, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people
Nice job as always
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/27/2018 05:08 AM

Thank you for sharing your service experience with us 
and for the 5 star rating.
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Consistently great service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/26/2018 02:53 PM

Thank you for sharing your service experience with us
and for the 5 star rating
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Standard service sppt
The service personnel make every effort to provide customer satisfaction
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2018 05:53 AM


 Thank you for sharing your service experience with us and please let us know how we can improve to earn a 5 star rating on your next visit.
 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
WG
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Wenecio G.
Jacksonville, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great and honest service!
Purchased my car here 2 years ago and it came with two free oil changes. They honored my last one even 2 years later! No high pressure tactics used when given recommendations for other maintenance concerns and they even provide a free shuttle service so that you don't have to wait in the dealership while work is being done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/19/2018 07:27 AM


 Thank you for sharing your service experience with us and the 5 star rating.

 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
VISIT
none
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/19/2018 05:41 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JP
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John P.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
cool
friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/19/2018 05:41 AM


 We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating. Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JF
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Jean F.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent all around!
My new car purchase and my service experience at this location were both fantastic!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/19/2018 05:40 AM


 We thank you for sharing your experiences with us and the 5 star rating. Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JR
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James R.
Hastings, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Polite and efficient
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2018 06:06 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy Thanksgiving from all of us at Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
CH
gravatar
Connie H.
Saint Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sales and service
Pleasant and professional both sales and service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2018 06:06 AM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2018
verified customerVerified Customer
Category: Service
Check in service is great
Check in was quick
Recommended
Employees worked with
DT
DANNY PEREZ TORRES
JW
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Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Only perfect!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2018 02:43 PM

 
 Thank you for sharing your kind words with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
AK
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Albert K.
Hastings, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great company
Everyone is very nice
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2018 06:58 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PW
gravatar
Patricia W.
Saint Augustine, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty is the best policy
I always feel that Danny has my best interest at heart. Because of that, I trust him and his recommendations. Service has always been completed to my satisfaction.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2018 06:57 AM


 Thank you for sharing your kind words with us and the 5 star rating. Danny is an asset to our Service Team.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
AV
gravatar
Aida V.
Saint Augustine, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome
Great service. Reliable
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/12/2018 05:12 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2018
verified customerVerified Customer
Category: Service
Check in service is great
Check in was quick
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/10/2018
Service Type: Maintenance
Category: Service
Tucson still has poor rough acceleration
I have tried to get my Tucson fixed since the day I picked it up. I have a 2017 Tucson that jerks when driving slowly in traffic and erratic acceleration. Still not fixed.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/12/2018 05:16 AM


 Thank you for taking the time to share your service experience with us. Our apologies for your Tucson still having issues. Danny, your service consultant will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Ponte Vedra Beach, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Tony's Genesis visit
Great and timely job as always
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2018 10:24 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
BT
gravatar
Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Oil change and tire rotation done in good time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2018 05:51 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Palm Coast, FL
2015 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Terrible
Awful service, sorry I keep coming back.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2018 05:59 AM


 Thank you for taking the time to share your service experience with us. We will be following up with you to better understand what happened with your experience. We pride ourselves on exceeding our guests expectations and our apologies for missing the mark.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JB
gravatar
Joseph B.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
recent service
All good. It’s a long drive for me though. It would be nice if the dealership was on north side of St. Augustine.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2018 11:56 AM


 We appreciate you taking the time to share your service experience with us and for making the trip to let us service your vehicle.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
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