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DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Reviews of DANNY PEREZ TORRES

Verified Customer
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Online service scheduling, customer service, cleanliness of service department waiting room, reliable technical work.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/02/2020 12:45 PM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Employees worked with
DT
DANNY PEREZ TORRES
JP
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John P.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly good service
lot better friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/30/2020 01:01 PM

 Thank you for sharing your service experience with us and we sincerely appreciate your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Shine
Nice environment in waiting room. Drinks? Snacks, tv, wireless provided. Staff friendliness & help. Comfort to sit & read nice magazines. Rest, comfort & smile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2020 02:50 PM

 Thank you for sharing your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
VB
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Vicki B.
St. Augustine, FL
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
exceptional service
I have been a Hyundai custormer for almost 10 years....it was the reason my new car is another Hyundai. Service has always been excellent and the personnel have always been courteous and informative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2020 05:14 AM

 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
VF
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Vincent F.
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy, Long-Time Customer
Don’t buy or service your Hyundai anywhere else!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:18 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
RS
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Robert S.
Palm Coast, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's fine
daughter said back seat etc wasn't vacuumed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:17 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations. In order to save time,  our complimentary wash it only includes the front seating area being vacuumed. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
RO
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Rhonda O.
Saint Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Hyundai provides good service for a fair price. Very consistent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2020 12:02 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
BT
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Bruce T.
Palm Coast, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
They got us in quickly. Danny remembered us and he and Kelso got our brakes fixed!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:30 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JP
gravatar
John P.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
lock on door
please talk guy scott dont be pushy . one new guy work service scare to work people with disable need to have a talk with look diffent walk diffent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2020 09:41 AM

 Thank you for taking the time to share your service experience with us and for bringing this to our attention. Danny will be following up with you shortly so we can get this addressed. We value you and our sincere apologies for the salesman being pushy and we will notify the sales managers. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 06:09 AM

 Thank you for taking the time to speak with Danny and explain what was going on. We are going to pass this information to their department managers as this is not acceptable to our guests. We value you and appreciate your longtime loyalty to our service department. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
TG
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Thomas G.
Saint Augustine, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of ST. Augustine Deserves An Excellent Rating
From sales to service Hyundai of St. Augustine is a superior Hyundai Dealership and from my experience of over 8 years they deserve an excellent rating. Their car prices are competitive, the service department is honest and the employees are very courteous and competent. The owner is also the General Manager and many of the employees have been their for many years which says a lot about a work environment. After close to 70 years and many cars in my life this is the first car dealership that I would endorse in this manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2020 07:57 AM

 We thank you for taking the time to share your Hyundai of St Augustine experiences and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
BT
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Bruce T.
Palm Coast, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Danny was professional and quick at getting us in and helping us!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2020 06:18 AM

 Thank you for sharing your service experience with us and your kind words. Danny and our service professionals are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JP
gravatar
John P.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
daniel number and jack 1
bring some customer
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2020 05:52 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
DN
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Dorine N.
Saint Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Flexibility in servicing hours
Everything went well -- and it was "free oil change". I had expected to pay but they reminded me this one was free on my 2020 Santa Fe. After many days of rain, it was great to drive away in a nice clean car!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2020 05:50 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Ponte Vedra, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service dept
Danny in service department was outstanding.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/07/2020 05:44 AM

 We thank you for taking the time to share your service experience with us and your kind words. Danny and our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Quick and easy service. They keep you informed throughout the process. Excellent service!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/30/2020 02:25 PM

 Thank you for sharing your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
GM
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George M.
Saint Johns, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service work
Service agent was very professional , made me fill
right at home. The work on the vehicle was done
In a reasonable time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2020 05:46 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SD
gravatar
Stephanie D.
St. Augustine, FL
2018 Hyundai Santa Fe Sport
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Lied to me; Over 2 hrs wasted waiting on vehicle for simple oil change
I’ll be looking somewhere else to do my future oil changes/services. I do not appreciate being lied to or having my time wasted. The technical advisor literally told me my tires were not rotated because the ones up front were the best ones, so I asked why was I being charged for a tire rotation... he returned saying they rotated the tires side to side so my vehicle did not ‘squat’ on them. Enjoy the $19.95 you charged me for lying to me, it’ll be the last penny you get out of me. I’ll take my business and my money elsewhere.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2020 02:08 PM

 Thank you for sharing your service experience with us and bringing this to our attention. Our sincere apologies for the uncharacteristic level of service you received.  After reviewing this we did come to the conclusion your tires were rotated- side to side by our technician and was miscommunicated to you. Once again, we are sorry for any inconvenience this has caused. We will be following up shortly with you to set up a refund. We are committed to keeping you safe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
JP
gravatar
John P.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly
daniel need 5 star
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/14/2020 07:17 AM

  We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Palm Coast, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Randy Self is the reason we buy in St. Augustine..... He is a pleasure to deal with.
The Sonata Limited is a great value.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2020 05:34 AM

 We thank you for taking the time to share your experience with us and congratulations on your new Sonata.
We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
RL
gravatar
Robert L.
Palm Coast, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15K on SUV Tucson
went in for my 15K mile check up it was longer then normal oil change but car road and handle good on the drive home...
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/03/2020 06:47 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
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