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SureCritic / Hyundai Dealer / Lee Johnson Hyundai of Everett / FABIAN PONCE
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FABIAN PONCE

Hyundai Sales & Leasing Professional
Lee Johnson Hyundai of Everett
"Hyundai Sales & Leasing Professional"
I have been with Hyundai for 10+ years all at this store. I love the brand. I speak Spanish fluently as well as English. I always want to make sure that our customers are taken care of in the best ways.
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(33 reviews)
96

Reviews of FABIAN PONCE

Verified Customer
Kenmore, WA
2024 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2024
verified customerVerified Customer
9
Category: Sales
Dealership great, vehicle not so much!
I purchased a vehicle over $50k but there were several scratches in the paint and inside door panel had a flaw! The dealership was great in addressing these issues but I would think when your purchasing a new vehicle over $50k that you would not need to a door and hood repainted along with the door panel replaced!
RANDY J., General Manager from Lee Johnson Hyundai of Everett responded on 07/05/2024 12:47 PM

We appreciate you choosing us for your vehicle purchase and we're glad to hear that our team was able to address the paint and door panel issues to your satisfaction. We understand that purchasing a vehicle of this caliber should come with a flawless exterior and interior, so we apologize for any inconvenience this may have caused. Your feedback is valuable to us as we continuously strive to improve our processes and ensure the highest standards for all our vehicles. Thank you for bringing this to our attention.

Employees worked with
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Joe Frasquillo
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
CH
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CHARLES H.
Everett, WA
2024 Hyundai IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
10
Category: Sales
I’ve never been happy buying a new car, until now
Fabian was awesome from the beginning. Understanding of what we were looking for and was able to very quickly compensate when the car we wanted to look at sold before we got there.
He got us an equivalent vehicle to test drive, and located the exact one we wanted before we got back from the drive. It was on the lot the next day.
Trade in was fair. I traded a very low mileage car that wasn’t worth quite as much as I’d hoped. After the deal was finished, I checked several other dealers for vehicles comparable to my trade. They offered trade value was spot on and I couldn’t have asked for a better deal!

Even the finance guy was likable. He reminded me of an actor that I cannot place. Explained everything well and was very efficient.

By the time I took delivery of my last new Chevrolet, my wife was crying and I was screaming at the sales manager. Hyundai has a customer for life!
RANDY J., General Manager from Lee Johnson Hyundai of Everett responded on 04/02/2024 11:26 AM

Dear Charles,Thank you for your fantastic feedback! We're thrilled to hear that Fabian went above and beyond to ensure you found the perfect vehicle, and that the trade-in process was fair and hassle-free. We're glad to hear that our finance team provided a great experience as well. It's wonderful to know that you and your wife had such a positive experience with us. We truly appreciate your support and look forward to seeing you again in the future!Best regards,The Lee Johnson Hyundai Team

Employees worked with
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FABIAN PONCE
Hyundai Sales & Leasing Professional
BC
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BRUCE C.
Blaine, WA
2023 Hyundai Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
verified customerVerified Customer
10
Category: Sales
Awesome dealership and employees
They made buying a new car. Extremely easy and were great to deal with. I would highly recommend this team.
RANDY J., General Manager from Lee Johnson Hyundai of Everett responded on 12/06/2023 02:43 PM

Hi Bruce, thank you for the 5 star review and kind words!  We hope you enjoy your new Elantra Hybrid!!

Employees worked with
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Nicholas Hallock
Hyundai & Genesis Sales Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
MS
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MANDEEP S.
Custer, WA
2023 SONATA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2023
verified customerVerified Customer
10
Category: Sales
great sales experience
Had great staff member experience, especially Fabian the sales guy was super friendly and knowledgeable.
Employees worked with
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Joe Frasquillo
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
ME
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MOHAMED E.
Mukilteo, WA
2023 KONA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2023
verified customerVerified Customer
10
Category: Sales
Fabian Was AWESOME!!!!!
I wanted to get a Kona and after getting my Elantra from Fabian, I knew just who to go to. Fabian as always was warm and gentle to me and my family.
He made sure that we got the Kona model we needed and in the right color as well in a timely manner.
Employees worked with
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FABIAN PONCE
Hyundai Sales & Leasing Professional
JM
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JOSEPH M.
Tulalip Bay, WA
2023 VENUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Category: Sales
Buying a good car from a good person made it simple.
Just purchased a Hyundai Venue Limited Denim Edition and couldn't be happier. Fabian was my salesperson and was terrific throughout the entire process. Professional, personable, and knowledgeable. All qualities appreciated during the experience. Would recommend not only the vehicle but to contact Fabian when you're ready to look.
Employees worked with
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FABIAN PONCE
Hyundai Sales & Leasing Professional
SS
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SUSAN S.
Edmonds, WA
2023 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2022
verified customerVerified Customer
10
Category: Sales
New cara
We both a new car there, and despite the time it took, we were very happy.
Employees worked with
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FABIAN PONCE
Hyundai Sales & Leasing Professional
PH
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PATRICIA H.
Clinton, WA
2023 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
10
Category: Sales
Great purchasing experience!
Great experience purchasing a new 2023 Hyundai Elantra Hybrid Limited. Salesman Fabian was a delight to work with again (previously purchased a used car from him).
Employees worked with
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Nicholas Hallock
Hyundai & Genesis Sales Manager
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
RR
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RIGESH R.
Bothell, WA
2023 PALISADE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2022
verified customerVerified Customer
10
Category: Sales
Very pleasant experience throughout
Mr.Fabian, the person whom I worked with was very straightforward and open, and made me feel very comfortable. His honesty and openness impressed me and raised my confidence on Hyundai.
Employees worked with
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Nicholas Hallock
Hyundai & Genesis Sales Manager
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
MT
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MATTHEW T.
Lake Stevens, WA
2022 ELANTRA HEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2022
verified customerVerified Customer
10
Category: Sales
Had no real issues working with this dealer.
Over the years not much has changed other than the cars are getting better. There were quite good when
i got my first many a year ago. Had looked over the last several years to upgrade. Finally, it was time. Had to wait for delivery but that is typical this year. Didn't get quite the trade-in value I wanted but it was fair and glad to have upgraded.
Employees worked with
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
MV
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Matthew V.
Everett, WA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Sales
Great!
The whole time I felt everything was fair and did a real good job making me feel comfortable with this sale, explained everything well to me and made it easy for me to buy.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 02/11/2022 11:29 AM

Thank you again for allowing us to work with you and earn your business. Please know that we are here for you and want to make sure that your experience with us is fantastic going forward. Please let us know how we can help going forward. 

Employees worked with
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
IB
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Ivan B.
Everett, WA
2022 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Sales
Best, stress less service
Fabian Ponce the best sales rep.
Employees worked with
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FABIAN PONCE
Hyundai Sales & Leasing Professional
IB
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Ivan B.
Everett, WA
2022 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Sales
Best, stress less service
Fabian Ponce the best sales rep.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2022
8
Category: Sales
All good
Fabian Ponce the best sales rep.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 02/04/2022 08:26 AM

Thank you again for your business. Please know that we are all here for you going forward. We want to ensure your continued happiness. 

Employees worked with
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FABIAN PONCE
Hyundai Sales & Leasing Professional
Verified Customer
Lynnwood, WA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
verified customerVerified Customer
9
Category: Sales
?
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ERIN L. from Lee Johnson Hyundai of Everett responded on 12/28/2021 11:54 AM

Thank you for the opportunity to earn your business! We know waiting for it to come in is hard - so thank you for bearing with us during this crazy time.  If you need anything at all - please feel free to reach out!

Employees worked with
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
JT
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Joseph T.
Seattle, WA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
verified customerVerified Customer
10
Category: Sales
Great Service
Excellent service and attention to detail be all staff involved.
BRANDON D. from Lee Johnson Hyundai of Everett responded on 12/03/2021 10:39 AM

Thank you again for your business! Please know that we value your ownership experience more than just the purchase. Please reach out to any of us with any questions going forward. We are all here for you. 

Employees worked with
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
Verified Customer
Marysville, WA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
verified customerVerified Customer
10
Category: Sales
Hyundai takes care of their customers
Happy with Hyundai service
BRANDON D. from Lee Johnson Hyundai of Everett responded on 09/16/2021 01:06 PM

Thank you again for your business! Please know that we are always here for you going forward, please reach out with any questions. 

Employees worked with
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Nicholas Hallock
Hyundai & Genesis Sales Manager
avatar
Joe Frasquillo
Finance Manager
avatar
FABIAN PONCE
Hyundai Sales & Leasing Professional
JM
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Joselin M.
Port Orchard, WA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
verified customerVerified Customer
10
Category: Sales
Great service
Great service from Fabian, always!
BRANDON D. from Lee Johnson Hyundai of Everett responded on 08/10/2021 04:07 PM

Thank you again for your business! We are very happy to have had the opportunity to work with you. Please do not hesitate to reach out to us with any questions going forward, we are all here for you. 

Employees worked with
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Joe Frasquillo
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
Verified Customer
Lynnwood, WA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Category: Sales
Awesome experience
It was truly an amazing experience with them.
Recommended
Employees worked with
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Becky Zuckerberg
Finance Manager
avatar
FABIAN PONCE
Hyundai Sales & Leasing Professional
Verified Customer
Lynnwood, WA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Category: Sales
Awesome experience
It was truly an amazing experience with them.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2021
Category: Sales
Great experience
It was truly great experience I had when I bought my Palisade, the sale person was amazing and knew what he is talking. Overall it took less than 30 mins to close the deal. Thanks you
Recommended
BRANDON D. from Lee Johnson Hyundai of Everett responded on 07/13/2021 07:50 AM

Thank you again for your business! We look forward to assisting you going forward, and we will be in touch shortly to ask how we can get better. 

Employees worked with
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Becky Zuckerberg
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
JM
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Joselin M.
Port Orchard, WA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Category: Sales
Great service!
We had a great experience. Fabian was quick, thorough and friendly! Joe was also very helpful and explained all the details of our agreement so well! The location is pretty far from where we live, but we are glad we drove out to Everett for this.
Recommended
BRANDON D. from Lee Johnson Hyundai of Everett responded on 06/23/2021 04:21 PM

Thank you again for your business! We appreciate you allowing us to assist you. Please let us know any questions that you have going forward. We are all here for you!

Employees worked with
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Joe Frasquillo
Finance Manager
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FABIAN PONCE
Hyundai Sales & Leasing Professional
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