Business Solutions
SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

SL
gravatar
Stephen L.
Brentwood, NY
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Caring staff
After I changed my mind back to what I brought my vehicle in for your staff still had it ready by close of bussness.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/18/2017 04:01 AM

THANK YOU FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
KB
gravatar
Kevin B.
Massapequa Park, NY
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2017 Sonata oil change
See comments
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/18/2017 04:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
AD
gravatar
Anthony D.
Islip Terrace, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding Service
As always my experience at Atlantic is top notch starting with the moment I arrived with John Grosso. He's a professional who's very knowledgeable about my vehicle.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/15/2017 03:57 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
AP
gravatar
Andrew P.
Lindenhurst, NY
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service. Done on time.
John Grosso is always friendly and listens to our need a. No pressure.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/15/2017 03:56 AM

THANK YOU SO MCH FOR THE REVIEW. MEANS ALOT

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Smithtown, NY
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
X
X
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/15/2017 03:56 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
TR
gravatar
Tina R.
Copiague, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They were friendly and efficient.
They were friendly and efficient. Even tho they had problems with the computer service. They took all the info manually to speed process.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/14/2017 04:04 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
TG
gravatar
Thomas G.
West Islip, NY
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience
Happy with my last service
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/12/2017 04:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Hauppauge, NY
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff was great
Car ran great afterward
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/11/2017 04:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
FO
gravatar
Frank O.
West Babylon, NY
2013 Hyundai Genesis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Appointment oil chg should take 30 to 60 minutes tops.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/11/2017 04:00 AM

FRANK, IM SORRY THAT THE SERVICE TOOK LONGER THAN EXPECTED. PLEASE GIVE US A CHANCE TO MAKE THIS RIGHT.

Employees worked with
JG
JOHN J GROSSO
PS
gravatar
PAMELA S.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Timely, professional experience at Atlantic Hyundai service
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/13/2017 04:56 AM

Pamela, thank you for taking the time to provide feedback on your recent service visit. Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
AC
gravatar
Anthony C.
Ronkonkoma, NY
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT SERVICE
EXCELLENT SERVICE, GOOD COFFEE AND BAGELS......HOWEVER WE NEED A NEW MASSAGE CHAIR OR MULTIPLE CHAIRS THAT WORK AND THE MANICURIST BACK !
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/10/2017 01:03 PM

THANK YOU SO MUCH! YOUR THE MAN

Employees worked with
JG
JOHN J GROSSO
HC
gravatar
Hayley C.
Commack, NY
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The Absolute Best!!!
The folks at Atlantic have proven themselves time and again! Will only buy and service with these folks!
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/08/2017 04:55 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
JR
gravatar
June R.
West Islip, NY
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
June
Staff very knowledgeable and friendly. Service advisor John Grosso always goes above and beyond to make sure the car is safe for me to drive. "Thanks you John.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/07/2017 05:01 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
FG
gravatar
Francine G.
Oakdale, NY
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JOHN GROSSO who provides trustworthy service.
Always a satisfied customer! I'm in good hands with John Grosso as my service rep!
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/05/2017 07:21 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Huntington, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
The service is always exceptional.
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/05/2017 03:52 AM

thank you for the review

JOHN J G. from Atlantic Hyundai responded on 07/05/2017 07:22 AM

THANK YOU SO MUCH FOR THE REVIEW

Employees worked with
JG
JOHN J GROSSO
SP
gravatar
Shirley P.
North Babylon, NY
2016 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unhappy
See comment
Recommended
JOHN J G. from Atlantic Hyundai responded on 07/05/2017 03:52 AM

Shirley, i apologize for the service visit. Please reach out to me when you have a minute and give me a chance to correct this

Employees worked with
JG
JOHN J GROSSO
SG
gravatar
Scott G.
Smithtown, NY
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
John Grosso's Professionalism.
Excellent and honest personal service since 2002. Depth of knowledge of products is unequaled.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/29/2017 05:52 AM

Scott, thank you for your feedback on your last service visit, Atlantic Hyundai appreciates your business please continue to work with John Grosso for all of your future service needs. 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Islip, NY
2011 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Disconnected.
If you have a warranty, obviously go.
At this point, with all of the recalls and loopholes, I no longer know what's covered.
$1800 later...
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/22/2017 09:43 AM

Victoria, Atlantic Hyundai appreciates your business, John Grosso is always available to answer any questions you may have prior to bring in your car for service. He can be reached at 631-587-2470-ext 253 thank you for your business. 

Employees worked with
JG
JOHN J GROSSO
VT
gravatar
Vincent T.
Islip, NY
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mis lead price
Disappointed was told one price and bill was another
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/22/2017 09:39 AM

Vincent, your feedback is important to our service department. John Grosso will be following up with you to discuss further your concerns. 

Employees worked with
JG
JOHN J GROSSO
GD
gravatar
Giuseppe D.
Lindenhurst, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service
Recommended
JOHN J G. from Atlantic Hyundai responded on 06/20/2017 04:10 AM

THANK YOU FOR THE REVIEW. ITS MEANS SO MUCH

Employees worked with
JG
JOHN J GROSSO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.