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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / JUSTIN SPURLOCK
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JUSTIN SPURLOCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

Reviews of JUSTIN SPURLOCK

DB
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Donna B.
Saint Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
Helpfulness, skill and courtesy of service team. When I heard that Cheryl was no longer going to be my service consultant, I was not pleased. I like working with Cheryl very much. However, I must say Justin did a great job and I am very happy to continue to have him as my service consultant.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/29/2018 06:57 AM

Thank you for the wonderful words and sharing your service
experience with us and for the 5 star rating.
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
GM
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Gary M.
Saint Augustine, FL
2016 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Extremely courteous and professional. They go above and beyond doing what they say they're going to do and doing it in an extremely timely fashion.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/25/2018 11:53 AM

Thank you for sharing your Genesis experience with us 
and for the 5 star rating
Employees worked with
JS
JUSTIN SPURLOCK
MB
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Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Service was quick and professional. Let me know what was recommened for nect service eith no pressure
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2018 12:01 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KR
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Ken R.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A satisfied customer
Positive atmosphere in work place and attentive employees to customer needs.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2018 07:52 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
MC
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Maria C.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Didn’t have to wait long for an appointment . And once I got there , I was received professionally, by the service employees. They took care of the problem right away.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/18/2018 02:20 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
DD
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Diane D.
Hastings, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people
Very satisfied
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/18/2018 01:04 PM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
DJ
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David J.
Saint Augustine Beach, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
loved the lounge, met a lot of great travelers and Hyundai owners!
Great service for a great little car! We have the Elantra GT..love it.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/15/2018 01:13 PM


Thank you for taking the time to share your service experience with us and the 5 star rating. Our service guests are wonderful and a pleasure to meet.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
BR
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Barbara R.
Jacksonville, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service always. We own Two Hyundai Santa Fe's and would go no where else.
We have now purchased three vehicles from Hyundai of St. Augustine, and I recommend them to everyone. Love the sales people. Paul Smathers on two purchases and Demetrius Davis on a previous purchase. They couldn't have been more helpful or courteous each and every time we have reached out for help or advice. Jimmy Feliciano was first recommended to be back in 2011 when we purchased our first vehicle a Sonata Hybrid. So everyone I come in contact from the Salesmen to the Service team are all the very best!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2018 11:22 AM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are blessed to have such wonderful guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JH
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James H.
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
Great job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2018 12:39 PM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
JR
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James R.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Very professional & customer friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2018 05:56 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
EC
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Edward C.
FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
We always get great service at this dealer.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2018 12:36 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
CT
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Carl T.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai ratings
Fast and complete service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/01/2018 10:24 AM


 Thank you for taking the time to share your service experience with us and your long time continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
JL
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John L.
St. Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Prompt friendly service technicians.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/29/2018 11:47 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
On time performance
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/28/2018 05:58 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional Service
I find the Service Department to be welcoming, interested in helping and professional. I had a concern that could not be answered at this time but was assured that it would be addressed again. They take your comments or concerns seriously. I appreciate their care.
Thank you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/27/2018 11:37 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
Saint Johns, FL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very courteous, finished service in a timely fashion
this is an excellent dealership for both sales and service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2018 01:59 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
Verified Customer
St. Augustine, FL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
verified customerVerified Customer
Category: Service
Resolved
Thanks so much for your attention to addressing my concerns regarding my recent service review.
Recommended
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
verified customerVerified Customer
Category: Service
Resolved
Thanks so much for your attention to addressing my concerns regarding my recent service review.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/19/2018
Service Type: Maintenance
Category: Service
Know your job
needs serious improvement
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/20/2018 05:26 AM


 Thank you for sharing your service experience with us. Our sincere apologies for the inconvenience this has caused you. Justin, your service consultant will be following up with you shortly. Thank you for bringing this to our attention.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/21/2018 12:28 PM


 Thank you for speaking with Justin today and again our sincere apologies for the inconvenience.




Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
SR
STEVE RISLEY
KC
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Kathy C.
Saint Johns, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty work
Three recalls covered the only issues I’ve had with my car since new and it’s at 98,000 miles.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/19/2018 11:18 AM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
Verified Customer
St. Augustine, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent service
Excellent work. Communicated timely. Great experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2018 05:39 AM


  We thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
JS
JUSTIN SPURLOCK
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