MN

Matt Nash

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(17 reviews)
71

JG
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JASON G.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Good no bill
Good right to the point
Find a deal batter then I was looking for
I will be back for my next one
Kerrie K., Service Manager from Vancouver Toyota responded on 02/03/2025 06:38 PM

Jason, we appreciate your feedback and are glad to hear that you found a deal that exceeded your expectations. It's great to know that our straightforward approach resonated with you. We look forward to assisting you again with your next vehicle purchase.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

Verified Customer
Woodland, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2024
verified customerVerified Customer
8
Sale price was satisfactory
Trade in value was very low.
Lori B. from Vancouver Toyota responded on 11/04/2024 06:25 PM

We appreciate you taking the time to share your feedback regarding the trade-in value. We understand that receiving a satisfactory value for your vehicle is important, and we strive to provide fair assessments based on current market conditions. Your input will be taken into account as we continue to improve our services. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

Employees worked with

Verified Customer
Woodland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Love my Avalon Toyota
This is the 3rd car I have bought from Mccords Vancouver. Two Leases and one bought. Matthew Nash and Mark Dunn. Great salesman! And a special Thank you to Mike Keene! He has gone out of his way with all three purchases to make sure I was completely happy with my choice and was affordable for me! Everything ran smooth and I was out of there happy and content!
Kerrie K., Service Manager from Vancouver Toyota responded on 10/21/2024 02:31 PM

We appreciate your continued trust in McCord's Vancouver Toyota for your automotive needs. It is rewarding to hear that your experiences with Matthew, Mark, and Mike have been so positive. Our team's commitment to ensuring your satisfaction is of utmost importance, and it’s great to know that you found the purchasing process smooth and affordable. Your support means a lot to us, and we look forward to serving you again in the future.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

LM
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LAUREN M.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2024
verified customerVerified Customer
10
2024 Tacoma
Quick and easy as always. If you know what you're doing it's a fast process.
Kerrie K., Service Manager from Vancouver Toyota responded on 09/27/2024 01:54 PM

Lauren, we appreciate your feedback and are glad to hear that you found the process quick and easy. Our goal is to ensure a streamlined experience for our customers, and it's great to know that you felt confident navigating it. Your insights are valued, and we look forward to continuing to provide efficient service.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490

ML
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MICHAEL L.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2024
verified customerVerified Customer
9
Great service
Matt walked us through buying a car for a young driver. He was kind and listened to our needs.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/28/2024 05:16 PM

Hi Michael, Thank you for taking the time to share your experience with Matt at Vancouver Toyota. We're thrilled to hear that he provided you with excellent service and took the time to understand your needs. It's great to know that he made the car-buying process for a young driver a positive one. We appreciate your business and hope to see you again in the future. If you have any further questions or need assistance, feel free to reach out to us. Best regards, Vancouver Toyota

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

AK
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ANASTAZIJA K.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2024
verified customerVerified Customer
10
Least painless car buying ever
Excellent customer service, Matt Nash was most helpful and knowledgeable and made our car buying experience a positive one .
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 06/05/2024 05:31 PM

Thank you for sharing your experience with Matt Nash, and for the lovely 5-star review! We're delighted to hear that he provided you with excellent customer service and made your car buying experience a positive one. We'll be sure to pass along your kind words to Matt. If you have any further feedback or need anything else, don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

MH
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MICHAEL H.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
8
Nice people
Everyone we dealt with was nice, the transaction was fast and painless
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/19/2024 09:22 AM

Thank you for your kind words, Michael! We're glad to hear that you had a positive experience with us. We strive to provide excellent customer service and make the car buying process smooth and efficient. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We appreciate your business!

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

MC
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MICHAEL C.
Camas, WA
Ram RAM PICKUP 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2023
verified customerVerified Customer
10
RAM 2500 Purchase
It was actually the easiest vehicle I’ve ever purchased. Salesman was very helpful. No pressure from him or the finance department. I’ve never bought a car that I didn’t feel like I was being taken advantage of until now.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 11/09/2023 10:52 AM

Thank you Michael, we're delighted you had such a pleasant experience! We're committed to providing an easy and stress-free car buying experience for all our customers. We're glad you felt supported and respected throughout your visit.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

TV
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TINA V.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2023
verified customerVerified Customer
10
Quick check in. Used shuttle to get home.
I put Matt below for staff member. His team did the work on my car. Didn’t know his last name. They fixed the rattle in the rear passé door.
Kerrie K., Service Manager from Vancouver Toyota responded on 08/16/2023 01:55 PM

Thank you for your wonderful review, Tina! We are so glad that you were satisfied with the work done by Matt and his team. It is important to us to provide a great customer experience and we are so glad we could do that for you.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Employees worked with

GJ
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GRETCHEN J.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2023
verified customerVerified Customer
10
Such a great purchasing experience!
My wife and her sister drove 6 hours round trip with their mother, to purchase a car for her. They were so impressed with the staff and the process that both my wife and her sister said that they would be willing to do the 6 hour round trip drive to purchase again from Vancouver Toyota!
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/23/2023 09:11 PM

Thank you Gretchen for your kind review of Vancouver Toyota! We are so pleased to hear that your wife and her sister had such an enjoyable experience with us, and that they would be willing to make such a long drive to shop with us again. It is our mission to provide the highest level of customer service possible, and we are thrilled that we were able to exceed your expectations.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

TO
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TIMOTHY O.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2023
verified customerVerified Customer
10
Great experience
Best car buying experience we have ever had, no pressure, efficient and kind staff. We are buying another vehicle here now after an absolute horrible experience at another dealership. We will probably only buy from Vancouver Toyota moving forward.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 07/17/2023 09:30 PM

Thank you so much for your kind words, Timothy. We are delighted to hear that you had an excellent experience buying from us. We strive to provide a pressure-free, efficient, and friendly environment for all of our customers. We are sorry to hear about your previous experience at another dealership and we look forward to helping you with all of your automotive needs in the future.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Vancouver, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2023
verified customerVerified Customer
7
Sale of a 2022 Soul.
He was able to get me a price I could afford.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 05/25/2023 04:39 PM

Thank you for taking the time to share your feedback! We are so glad to hear that we were able to meet your needs. We take pride in our commitment to customer service and strive to make sure our customers have a great experience. If there is anything else that we can do to improve your experience, please don't hesitate to reach out.

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

CB
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CARLA B.
Ridgefield, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2023
verified customerVerified Customer
10
Salesman and finance guy -gr
So easy, major apprehension going in.
Matt Nash- easy, straightforward, none of the stigma I was worried about!
Employees worked with

DR
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DINA R.
Battle Ground, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2022
verified customerVerified Customer
10
Very Happy
My experience was excellent from start to finish. Matt Nash was personable and easy to work with. He answered all of my questions and was very helpful throughout the entire process.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 01/01/2023 04:44 PM

Hi Dina, 
Thank you for your review of working with Matt Nash in our Sales Department. We appreciate our customers 
here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

AN
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ANDREA N.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2022
verified customerVerified Customer
10
Superb high quality people and Product!
I financed a Certified Rav4 Hybrid XLE, that I absolutely love!
The Sales consultant was so helpful and professional, as was the Finance Manager. Everyone that worked there and saw me was friendly, even though they weren't working with me.
I highly recommend McCord's Vancouver Toyota to anyone looking for a great vehicle, and excellent service.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 08/03/2022 09:01 AM

Hi Andrea, 
Thank you for your review of our Sales Department. I'm happy to hear you love your new Rav4 Hybrid XLE.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

MN
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MATTHEW N.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
verified customerVerified Customer
10
Great all the way through.
This was an amazing experience. Matt was a joy to work with.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/18/2021 09:58 PM

Hi Matthew,
Thank you for your review of our Sales Department and sharing your 
experience working with Matt.
We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with

Verified Customer
Brush Prairie, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/01/2021
verified customerVerified Customer
3
Long process. Then bad car.
I found a car I liked, the paperwork process was long and after bouncing back and forth from buildings it was done. Less than a week after my purchase I broke down on the side of the road. The roadside assistance was a nightmare. After giving them information for over a half hour they could not verify my coverage and asked for my card information. The dealership was on the other line trying to tell the agent what profile to put it under. Long story short, I was told to use the OnStar feature and use GMCs roadside assistance. I had to make 3 calls to OnStar, talked to 3 tow truck drivers and 2 911 dispatchers. The towing company couldn’t find my car. I sent them a pin, photo of the car and satellite photo of the parking lot in addition to the GPS coordinates from OnStar. They did find it.
Lynn Q., Customer Service Rep from Vancouver Toyota responded on 12/01/2021 10:48 AM

I am very sorry that you experience went the way it did upon calling in. 
it was for sure a frustrating situation.
I have addressed your experience with my Management to make sure 
this doesnot happen to another one of our customers. We do appreciate
your feedback and this makes us able to provide the best customer service
in the future. I do get graded on my performance as well so if you could
take a moment to grade me I'd really appreciate it
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Employees worked with
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