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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

BM
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Bryan M.
Chelsea, AL
2019 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fit you in
Very good to work with
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/01/2020 08:50 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KH
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Kimberly H.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Getting the job done!!
Matt in the service department at Tameron Hyundai in Hoover, Alabama is very professional. He returns your calls and make sure you receive the utmost servicing. Also, the people at Hyundai are very courteous and attentive. They give you thorough information to solve your issue. Thank You !!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/31/2020 05:26 AM

Thank you for the kind words Kimberly. We look forward to your next visit with us. Don't hesitate to call us if you have any questions about your vehicle. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Gardendale, AL
2019 Hyundai Ioniq Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok Staff
Not the worst place. Staff could be more welcoming and more friendly. I'm used to a higher level of interactiveness and friendliness. Thats what we strive for at the dealership that i work at.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/29/2020 05:38 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BH
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Brenda H.
Shelby, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They listen and work to solve issues
Got vehicle working after striking a deer. Took a while to get parts.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/25/2020 06:51 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
TD
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Theodore D.
Alabaster, AL
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Employees were kind, helpful, professional and the wait was not overly long
Over all a pleasant experience
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/24/2020 12:58 PM

Thank you for the survey Theodore.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JH
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Jean H.
Birmingham, AL
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, courteous service
What more can be said? My Accent is running well, and I hope it will be until I am no longer driving.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/23/2020 10:08 AM

Thank you for the five star survey Jean.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AE
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Anjell E.
Alabaster, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Matt was very informative and helpful! He made a stressful situation less burdensome for me!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/23/2020 10:07 AM

Thank you for the kind words in the survey Anjell. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Matt Austin is a great service advisor. He is knowledgeable, friendly, and responsive.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/22/2020 11:02 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BN
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Brittany N.
Pelham, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing customer service
Always friendly. I never feel pressured to have anything done outside of the services I need. Waiting room is always stocked with goods and overall a great atmosphere.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/22/2020 11:02 AM

Thank you for the wonderful survey Brittany.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RP
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Robin P.
Clanton, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Great customer service, very friendly
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/21/2020 03:00 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JD
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James D.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine servicing on my Genesis
I brought my Genesis in for a routine oil change. I was met by Matt with a friendly greeting, asked to enjoy coffee and a Chick-Fil-A biscuit while I waited. Shortly thereafter, my car was ready and I departed with a smile. Doesn’t get any better than that!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/21/2020 02:36 PM

Thank you for the kind words in the survey James. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CB
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Charles B.
Birmingham, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tammeron Hyundai
Great Service. Thanks Brad.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/21/2020 09:32 AM

Thanks for the survey Charles. It is always a pleasure to serve you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SP
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Sam P.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Sam Peavler
Always great service at Tameron Hyundai.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/20/2020 03:04 PM

Thank you for the wonderful survey Sam. It is always a pleasure to serve you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
NB
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Nathaniel B.
Adamsville, AL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and good environment for customers to relax in while waiting on service.
Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/20/2020 01:10 PM

Thank you for the survey Nathaniel.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DB
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Donald B.
Alpine, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Like the way they and make recommendations with no pressure and most time we like the recommendations also I enjoyed your food that is free while we wait. We always make appointment and never have to wait long for service to be finished
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/18/2020 08:16 AM

Thank you for the five star survey Donald.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
ES
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Elizabeth S.
Irondale, AL
2010 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Work was done fast
Service was good
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/17/2020 07:07 AM

Thank you for the survey Elizabeth

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JH
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James H.
Birmingham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tameron Hyundai Service
I had a number of items that I needed to have fixed. Nothing real serious, but annoying. Tameron fixed them and the car although almost three years old runs like brand new.

Thank you, Tameron Service Department!

A very satisfied customer!

Jim
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/15/2020 08:18 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AB
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Arthur B.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service!
I always get great service on my Genesis at Tameron.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/14/2020 12:58 PM

Thank you for the survey Arthur.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MS
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Marie S.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff in the service department
The service department is the connection from the time the car is purchased. They are the people that keeps customers coming back.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/11/2020 05:38 AM

It is so nice to see you again Marie. Thank you for being such a wonderful customer. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KA
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Karima A.
Pelham, AL
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendly Department
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/10/2020 02:00 PM

Thank you for the survey Karima.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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