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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

RA
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Russell A.
Irondale, AL
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice people and the coffee is great
Great service very good Staff
Recommended
MATTHEW A. from Tameron Hyundai responded on 11/27/2019 05:30 AM

Thank you for your 5 star review. We appreciate your business and your feedback Russell. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
MM
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Michael M.
Birmingham, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Always treated in a friendly professional manner.
Recommended
MATTHEW A. from Tameron Hyundai responded on 11/27/2019 05:29 AM

Thank you for your 5 star review. We appreciate your business and your feedback Michael. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
LR
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Lawana R.
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great customer service
The Technician in the service department was nice.
Recommended
MATTHEW A. from Tameron Hyundai responded on 11/19/2019 02:03 PM

Thank you for your 5 star review. We appreciate your business and your feedback Lawana. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
BC
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Barry C.
Montevallo, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Usual great service
Been using Tameron's service dept as long as they have had the dealership in Hoover. Have never had a bad experience.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2019 03:38 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
EC
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Elizabeth C.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous, Quick, and reliable.
Service was great. With no appointment the service was quick. did everything I asked.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2019 07:28 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very satisfied
Staff are courteous and professional. Work done in a timely manner with a full written report itemizing labor, cost, etc.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/16/2019 07:39 AM

Thank you for choosing Tameron Hyundai for your service needs.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
VA
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Vance A.
Birmingham, AL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Personnel were courteous, professional and efficient. I arrived earlier than my appointment but was taken in right away.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/16/2019 07:35 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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Judy B.
35242, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service and Problems with Door Handle
Visiting Tameron Hyundai for the first time was a great experience. I acquired a 2017 Hyundai recently and this was my first service appointment. I was also experiencing problems getting in the driver's side door. I waited in the comfortable lounge. At all times the service department employees were professional, courteous, and kept me informed. I will definitely return for. Future service needs. BTW..I can now enter my car from the drivers side. Thank You to the Tameron Service Department.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/14/2019 06:48 AM

Thank you for the wonderful survey Judy. We look forward to your next visit with us. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AB
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Arthur B.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service.
Good service visit!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/14/2019 06:46 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LV
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Lori V.
Odenville, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtecous & willing to work with the customer
Eager to please the customer.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/13/2019 12:09 PM

Thank you for the wonderful survey Lori. We look forward to your next visit.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
BP
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Benjamin P.
Gardendale, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service experience
Always a pleasant experience with the service department.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/13/2019 05:28 AM

Thank you for the wonderful survey

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They know their product!
They handle their job professionally!
Recommended
MATTHEW A. from Tameron Hyundai responded on 11/11/2019 05:39 AM

Thank you for your 5 star review. We appreciate your business and your feedback. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
SL
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Sara L.
Columbiana, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service expensive but needed.
Had to pay a lot more than I expected but repairs needed to be done as well warranty work. I want my wife to drive a car in great condition and safe.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/08/2019 12:07 PM

Thank you for the five star survey Sara.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
PB
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Pramod B.
Birmingham, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
Great Experience!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/04/2019 12:41 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JD
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James D.
Pelham, AL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fabulous customer service
Friendly informative attitudes whom kept me informed. Work done in a timely manner. Snacks in a comfortable waiting area.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/31/2019 08:51 AM

Thank you for the wonderful survey James. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AM
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Anna Gale M.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner comment
Prompt service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/28/2019 01:08 PM

Thank you for the five star survey Anna.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DC
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David C.
Tuscaloosa, AL
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tameron Hyundai service
This routine visit was pleasant. The service technician listened to my concerns, and checked everything out. The waiting area was clean and comfortable.
Recommended
MATTHEW A. from Tameron Hyundai responded on 10/28/2019 05:25 AM

Thank you for your 5 star review. We appreciate your business and your feedback David. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
LH
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Leslie H.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome job with recall issues!
My engine failed completely due to a two year old recall issue but despite my mileage technically being over the extended warranty, Hyundai completely replaced the entire engine with no hassle while loaning me a car in the meantime. When I got my car back, they had fixed 7 other recall issues as well! Everyone was extremely nice and helpful. It took a little over a week to fix but due to having a free loaner from them, that wasn’t a problem at all.
Recommended
MATTHEW A. from Tameron Hyundai responded on 10/25/2019 05:15 AM

Thank you for your 5 star review. We appreciate your business and your feedback Leslie. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
Verified Customer
Meadowbrook, AL
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, honest service
Service staff I always friendly and never tries to sell me service not absolutely needed. They are realistic about immediate needs and what can wait.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/24/2019 09:27 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
MATTHEW A. from Tameron Hyundai responded on 10/25/2019 05:13 AM

Thank you for your 5 star review. We appreciate your business and your feedback. Please let us know if there is anything we can do for you.

Thanks, 
Matt Austin
Assistant Service Manager

Employees worked with
MA
MATT AUSTIN
ED
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Ernie D.
Pinson, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
10
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/23/2019 10:34 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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