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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

JM
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John M.
Birmingham, AL
2008 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service call
i had your online programming options.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/18/2018 01:33 PM

Thank you for the survey John.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CB
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Carmen B.
Leeds, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Service People
Everything great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/17/2018 06:53 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I was very pleased with the speed and quality of the service I received at Tameron!
Recommended
JENI S. from Tameron Hyundai responded on 05/14/2018 09:06 AM

Thank you very much for taking the time to review us.  We greatly appreciate the Five Star rating.  If you ever have any questions please contact us at any time.

Sincerely, 

Jeni Short
Tameron Hyundai Service

Employees worked with
MA
MATT AUSTIN
JF
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Joann F.
Birmingham, AL
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Experience
I had my Equus serviced at Tameron and was very happy with the whole experience. I was welcomed and kept informed and in the loop through every step of the process. I will definitely return.
Recommended
JENI S. from Tameron Hyundai responded on 05/14/2018 09:08 AM

Thank you very much for taking the time to review us and for the Five Star rating.  If you ever have any questions, please give us a call at any time.

Sincerely, 

Jeni Short
Tameron Hyundai Service

Employees worked with
MA
MATT AUSTIN
LC
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Linda C.
Adger, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very good
Was fast and friendly
Recommended
JENI S. from Tameron Hyundai responded on 05/14/2018 09:07 AM

Thank you very much for taking the time to review us and for the Five Star rating.  If you ever have any questions, please give us a call at any time.

Sincerely, 

Jeni Short
Tameorn Hyundai Service

Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
My husband worked with Matt when my son's car needed a new engine and when my steering wheel was making odd noises.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2018 05:57 AM

Thank you for the five star survey.Joe BajaliaService ManagerTameron Hyundai

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
LS
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Larry S.
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2018 05:56 AM

Thank you for the survey.Joe BajaliaService ManagerTameron Hyundai

Employees worked with
MA
MATT AUSTIN
AS
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Adrienne S.
Center Point, AL
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT
GREAT
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/09/2018 06:05 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Montevallo, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always courteous and provide a good estimate of wait time. Facility always clean.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/08/2018 11:36 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LH
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Larry H.
Pell City, AL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very fast
Very fast service and makes you feel welcome
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/08/2018 09:45 AM

Thank you for the five star survey Larry.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
Service was completed timely.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/07/2018 01:35 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LT
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Lynn T.
Birmingham, AL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Just what they promised!
They were fast, they were personable , they did exactly what they said they would ... and they finished early!!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/07/2018 05:09 AM

I greatly appreciate your business Lynn. We look forward to seeing you again. Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Pelham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2012 Hyundai Sonota
The staff is friendly and knowledgeable about the problems found. A little disgruntled at Hyundai over a turbo issue found with only repair being very expensive, but still love the car.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/02/2018 01:19 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
TB
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Terry B.
Maylene, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change was no problem - but other issue concerns me more. See Review
We bought a pre-owned 2013 Sante Fe Sport from Tameron in January. We drove a couple of Sante Fe’s and decided on the one we bought. Last Friday, April 27, we came in for our first oil change. I mentioned to the service rep. about a funny noise the vehicle has made – since day one when we got it. I never really thought much about it because I just thought that’s how it sounded. Service Rep said he heard it when we pulled in and it was belt tensioner/idler going bad. Well that immediately aggravated me because it’s made that noise since we bought it and Tameron showed me a list of things they had done to make the vehicle good. I guess they decided not to fix this. Anyway, I asked him would he have bought that vehicle making that noise – he said No. Well I told to make it worse, the 90 day warranty expired a couple of weeks ago – it could have been fixed under warranty had we came in two weeks ago. Service rep said he would recommend contacting the Pre-owned car manager and he might honor it since it was only a couple of weeks. That’s what I’m doing now. Please forward to the appropriate manager/contact and have them call me.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/01/2018 11:26 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RG
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Rafael G.
Bessemer, AL
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service with good people
The people are friendly, professional, and extremely courteous. I can laugh and talk with the staff while I wait on my vehicle to be services. Overall, great environment with great service and really nice people.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/30/2018 01:00 PM

Best survey I could get. Thank you Rafael.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Alabaster, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job
Service both family vehicles this weekend, as usual good job from the techs at the dealership quick and to the point.

Thamks
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/30/2018 05:37 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service visit. shuttle very helpful. Good communications and Matt was very helpful as the service rep. He explained the issues well and showed concern to make best recommendations.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/30/2018 05:36 AM

Greatly appreciate the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JD
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James D.
Pelham, AL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Great Service
Love your dealership
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/30/2018 05:33 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great svc
Great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2018 10:57 AM

Great service for a Great customer. Thanks for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
DC
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Dave C.
Birmingham, AL
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They keep me informed
Whatever the car needs, they let me know and they aren't pushy about it and they don't talk over my head. Thanks for taking care of me, Tameron! And a call out to Matt.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2018 10:56 AM

Thank you for the wonderful survey Dave. It is always a pleasure to see you. You have been a wonderful customer. I will be sure to let Matt know about your comments.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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