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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

BS
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BARBARA S.
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone makes you feel appreciated
I first became acquainted with Tameron Hyundai in May 2014, when I purchased a new 2014 Elantra. Then I also purchased another new Elantra Nov. 2017. Service is top notch.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/22/2017 06:06 AM

Thank you for the wonderful comments in the survey Barbara. We appreciate your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
ST
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Sherrell T.
Birmingham, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great fast service, friendly employees
Great fast service, friendly employees, neat and clean waiting area
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/20/2017 02:56 PM

Thank you very much for the opportunity to service your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AR
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April R.
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you Matt!
Thanks for another great service appointment. Service is always done in a timely manner.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/15/2017 07:47 AM

Thank you very much.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always excellent service
I always have great customer service here. Definitely recommend Tameron
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/10/2017 11:26 AM

Thank s for the wonderful comment in the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Maylene, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Glad to be able to use FOB again
So glad that my driver's side lock repair was under warranty!!! It was great that it was fixed in a timely manner. THank you
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/09/2017 06:30 AM

It is our pleasure. Thanks for giving us the opportunity to repair it.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
30,000 Mile Service
Matt Austin explained service that needed to be done. Always friendly, respectful and good service in a timely fashion. Completely satisfied. No complaints.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/02/2017 06:03 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JF
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James And Joan F.
Chelsea, AL
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Needed front end alignment. It was done quickly and professionally.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/01/2017 10:51 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
AN
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Allison N.
Birmingham, AL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
MATT IS THE BEST
Matt has always been helpful when I bring my car in either for a regular service or if i hear a funny noise. He is very nice!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/31/2017 06:27 AM

Thank you for the wonderful survey Allison.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JD
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James D.
Birmingham, AL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and caring
From the time you pull in to completion, you are treated in a friendly and concerned manner.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/29/2017 08:26 AM

Thank you for the wonderful comments.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JR
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Joyce R.
Prattville, AL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kind of disappointed this time
Treatmenment no the same this time
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/26/2017 11:55 AM

Thank you for giving us the opportunity to serve you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SH
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Steven H.
Birmingham, AL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
all fixed and follow up the way I needed it to be
the dept is attentive and friendly to all my needs and gets the job done correct each time or they make it right
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/25/2017 05:38 AM

Thanks Steven. I really appreciate the business and the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
DA
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David A.
Alabaster, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
David
The service was excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/23/2017 08:32 AM

Thank you David. We look forward to seeing you again in the near future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Fairfield, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service managet
They most of the time will fix your. Car the first time. You don’t have to keep coming back for service for the same problem.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/22/2017 08:43 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
HR
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Hayley R.
Hoover, AL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Speedy service
Convenient location and fast, friendly service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/19/2017 06:17 AM

Thank you Hayley

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
MC
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Mark C.
Birmingham, AL
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great
I was helped by Matt who was attentive and knowledgeable about the service issue with my car. The service on my car was very well done.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/17/2017 05:58 AM

Always a pleasure to see you Mark. Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Fairfield, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Professionalism & timely. Excellent service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/17/2017 05:57 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
WD
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William D.
Hoover, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata steering problem
People are genuinely friendly and courteous and get things done
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/14/2017 11:08 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
DP
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Don P.
Birmingham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location
Probably
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/14/2017 11:08 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BL
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Brad L.
Hoover, AL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
Service Reps understand the issues presented look for solutions versus excuses
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/12/2017 12:27 PM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Springville, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The PEOPLE
Kindness is key. Everybody is so nice and helpful and professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/12/2017 12:27 PM

Such kind words in the survey. I will share with our staff.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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