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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

FB
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Fred B.
Chelsea, AL
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Brought the car in for a recall. The work was completed but I also requested they set my tire pressure to 35 pounds and for the second time in a row this was not done.
Recommended
Employees worked with
MA
MATT AUSTIN
BS
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Betty S.
Columbus, GA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff
What makes a business great is customer service. And tammaron has great customer services.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/31/2017 02:06 PM

Thank you very much for the kind words Mrs. Swift.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LS
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Lisa S.
Birmingham, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
I was taking my car and had to be at work. They got me in and out quickly!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/29/2017 11:17 AM

Glad we were able to help. Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KK
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Kevin K.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean, good refreshments, waiting area.
Yes
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/28/2017 09:35 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Vestavia Hills, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Tameron Service Department
Great service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/26/2017 10:52 AM

Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
PB
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Pam B.
Vestavia Hills, AL
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and honest
I have not had any issues requiring me to return my car after being serviced. The job is done each time.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/26/2017 10:47 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Birmingham, AL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Everyone is always friendly and helpful.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/26/2017 10:45 AM

Thank you very much for the kind words in the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
WD
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WILLIE D.
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service from everyone at the Dealership
It is not often you will find a dealership with the friendly people like you do here. Everyone is helpful, answer all questions and do the work in a timely manner.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/26/2017 10:45 AM

Thank you for your business. We appreciate the wonderful comments in the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Hoover, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
We like to do business with this business
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/25/2017 02:39 PM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JD
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Joe D.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service.
Very pleased with everything.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/25/2017 02:37 PM

Thank you for the 5 star survey Mr. Donaldson.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AS
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ANITA S.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
I wrote review on the previous page
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/25/2017 06:21 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
PW
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Paul W.
Gallatin, TN
2015 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
verified customerVerified Customer
Category: Service
They do try
It is a least refreshing to know they follow up with people.
Recommended
Employees worked with
MA
MATT AUSTIN
PW
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Paul W.
Gallatin, TN
2015 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2017
verified customerVerified Customer
Category: Service
They do try
It is a least refreshing to know they follow up with people.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2017
Service Type: Maintenance
Category: Service
It's the little things that matter.
Don't like having to go back the next day.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/23/2017 12:53 PM

Sorry for any inconvenience we have caused Mr. Wilkin. I will be sure to have a meeting with out staff to make sure they are correctly following there processes.

Joe Bajalia
Service Manager
Tameron Hyundai
JOE B., Service Manager from Tameron Hyundai responded on 08/24/2017 06:21 AM

Thank you for the Rescore on the survey Mr. Wilkin.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CM
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CATHY M.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Svc
Went well, no complaints
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/23/2017 05:43 AM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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Jonathius B.
Pelham, AL
2007 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long Time Customer That is Welcomed and Treated as Being Valued
I am pleased with the level of courtesy and service I receive each time I visit Tameron Hyundai to have my car serviced. But it sure would be nice to be able to earn HyundaiRewards again.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/21/2017 06:41 AM

Mr. Booker

You are correct. You have been a long time customer. We are more than willing to take care of you when it comes to coupons or assistance in repairs.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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James B.
Calera, AL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good job
Do a good job in a timely manner
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/21/2017 06:38 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
AN
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Allison N.
Hoover, AL
2014 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everybody is so friendly!!!
The shuttle guys were nice and got me home is a timely manner.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/18/2017 02:09 PM

Allison

Thank you for your business. I will be sure to let Matt know about the compliment.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Munford, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Was done in 30 mins very impressed
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/18/2017 06:22 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
N/A
Okay, except it took 9 days to schedule an appointment.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/17/2017 11:10 AM

Thank you for the 4 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
LW
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Larry W.
Pelham, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Always able to get my car in even on short notice
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/14/2017 06:37 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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