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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

BF
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Benita F.
Clanton, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service department
Very good service and timely repairs
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/21/2017 06:51 AM

Thank you for the wonderful survey Mrs. Fore.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Vestavia Hills, AL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service completed in a timely manner.
I had a tire leak and they found a nail and patched it. Glad I brought it in before getting on highway to the beach!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/21/2017 06:50 AM

Glad we could help. Hope you had a great time at the beach.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Minimum wait time
Always fast and friendly
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/19/2017 10:14 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JB
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JOHN B.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ease of entering the service area. Attentive service. Comfortable seating. Nice beverages and snacks provided at no cost.
I would recommend this facility. It is efficient, clean, comfortable and friendly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/19/2017 10:14 AM

Thank you for the wonderful survey Mr. Bunio.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2012 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My first not so great experience
I usually have pretty good service. This was one of the fist times I was not pleased with my service.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/19/2017 10:12 AM

Thank you for taking the time to tell us about your experience at TAMERON HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
JOE BAJALIA
jbajalia@tameron.com

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
WB
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William B.
Vestavia Hills, AL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
60,000 mile check
Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/14/2017 09:45 AM

William

Just wanted to Thank You for your business. Please don't hesitate to call us if you have any questions at all.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
AB
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Adrain B.
Calera, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstading Service
Quick turn around. Extremely happy with the work done! A++
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/13/2017 06:44 AM

Thank you for the wonderful comments.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
AM
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Alaina M.
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome!
Love these guys! Great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2017 09:59 AM

Wonderful. Thank for the awsome comments and for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
PF
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Preston F.
Montgomery, AL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
P Franklin
Great Service Department
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2017 09:27 AM

Thank you for the wonderful comment on the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pinson, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Highly Recommend!
Awesome service always!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/10/2017 01:44 PM

Thank you very much for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
FC
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Fati C.
Helena, AL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Excellent timely service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/07/2017 12:04 PM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CT
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Cary T.
Bessemer, AL
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Matt A.
Good job done quickly. Explained well. Tom(?) actually greeted me and checked me in for appt w/Matt...friendly and helpful. Thanks to all.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/06/2017 06:38 AM

Thank you for the wonderful survey Cary. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service as always.
Always impressed with how I am treated with such courtesy and taken care of promptly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/06/2017 06:36 AM

Best compliment we could get. Thank you very much.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Sterrett, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Easy to get an apt. Was in and out.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/06/2017 06:35 AM

Great !  We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LS
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Leah S.
Mountain Brook, AL
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waited forty minutes past my appointment time for anyone to help
Unbelievably slow service and terrible customer interaction
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/06/2017 06:29 AM

Thank you for taking the time to tell us about your experience at TAMERON HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
JOE BAJALIA
jbajalia@tameron.com

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Timely
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/01/2017 06:13 PM

Thank you for the 5 star.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
SE
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Shannon E.
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They really took care of me. Love their service department. Planning on my next car purchase here!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/01/2017 06:01 PM

Thank you for the 5 star survey Shannon.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MB
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Michael B.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professionalism
Easy to make appointment. Staff always courteous.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/28/2017 06:46 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
*
*
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/26/2017 05:51 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice, personal service!
I've purchased two vehicles at Tameron Hyundai over the past 5 years and have always been satisfied with the service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/23/2017 07:51 AM

Thank you for the wondeful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
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