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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(530 reviews)
82

Reviews of MARK BOSWELL

MM
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Michael M.
Palm Coast, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
well maintained and staffed; I felt they were capable and took care in servicing the car.
They were prompt, courteous, and fully informed me about the state of my car. Did what they said they would do in the time they indicated it would take.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
VC
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Valerie C.
St. Augustine, FL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and always professional but friendly. Thank you
I always receive warm welcomes and great customer service in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:42 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. It is our pleasure providing excellent service to all of our valued guests.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
MO
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Michelle O.
Crescent City, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service Department is the best ,its the main reason I continue taking my car there.
Fast Friendly exceptional Customer service in the service department. Danny is great always friendly and helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:36 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai fo St Augustine. We agree, Danny is a great asset to our service team.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
AT
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Amron T.
Palm Coast, FL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
They met my car's needs, and more!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:28 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
EL
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Eduardo L.
Saint Augustine, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Quick Service
Love the super quick oil change and tire rotation. I guess it wasn't quick enough...I had enough time to test drive a new Santa Fe, and with the help of Shawn Hays and Jimmy Feliciano, I came for a an oil change and left with a 2017 Santa Fe. ....go figure.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2016 05:33 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Congratulations on your new Santa Fe.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Excellent service for my oil change and checkup.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/09/2016 06:22 AM

We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Good
On time, fast service. Very friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/08/2016 06:57 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Please let us know how we may earn the 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change and tire rotation
As usual good service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2016 06:08 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
LD
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Lelia D.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I have to reserve judgement before I answer this question
I think I explained this above.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/05/2016 05:27 AM

Thank you for sharing your service experience with us. Our deepest apologies on the uncharacteristic level of service you received. We have been trying to contact you and would love the opportunity to discuss this with you. Please feel free to contact me personally at your earliest convenience. Once again, thank you for your feedback and for allowing us another opportunity to make things right.

Sincerely,
Joe King
Service and Parts Director
Hyundai of St Augustine
Joeking@hyundaiofstaugustine.org
904.797.7800 ext 120

Employees worked with
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Fast and easy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2016 07:10 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
DO
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David O.
Palm Coast, FL
2011 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
verified customerVerified Customer
Category: Service
Check oil level after servicing.
Dealer is refunding cost of oil change and giving the next oil change at no cost for my inconvenience.
Recommended
Employees worked with
MB
MARK BOSWELL
KF
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Kevin F.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Staff
Everyone at Hyundai of St. Augustine is friendly, helpful, and sincere from the owner to the sales staff and the service staff as well! We wouldn't go anywhere else!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2016 02:46 PM

We thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service and Sales Teams
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
DO
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David O.
Palm Coast, FL
2011 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
verified customerVerified Customer
Category: Service
Check oil level after servicing.
Dealer is refunding cost of oil change and giving the next oil change at no cost for my inconvenience.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/24/2016
Service Type: Maintenance
Category: Service
Oil level needs to be checked after service.
Oil level should be checked after oil change to confirm correct level.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2016 02:57 PM

 Thank you for sharing your experience with us. Our sincere apologies for any inconvenience we may have caused. We appreciate you taking the time to speak with us and your patience and understanding. Please expect a reimbursement to be mailed out and as discussed, your next oil change is on us. Once again, sorry and thank you for continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
TS
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THOMAS S.
Apopka, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Hyundai
Great customer service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/21/2016 05:24 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
AB
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AMBER B.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome service
Quick and efficient service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/20/2016 10:10 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. You're a 5 star with us!!!

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Cheryl Buck goes above and beyond in meeting customer needs.
As long as customer service is good, I'll return for maintenance, even if prices are very high.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/18/2016 09:29 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
MB
MARK BOSWELL
BK
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Barry K.
Saint Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
I receive excellent service everytime I bring car in for service.
I will return
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/12/2016 07:38 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
MB
MARK BOSWELL
Verified Customer
Saint Johns, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service
All of the employees are so friendly when I visit your dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/06/2016 07:03 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
JT
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James T.
Ponte Vedra Beach, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Augustine Hyundai Rocks!!!
St. Augustine Hyundai is the best place to purchase and service your Hyundai hands down! Don't waste your time with the other dealerships in North Florida!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/01/2016 06:55 AM

Thank you for taking the time to share your service experiences with us. We understand you drive a distance to service with us and sincerely appreciate your loyalty to Hyundai of St Augustine.
It is always a pleasure to see you!

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
SC
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SUZANNE C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Service Department makes this dealership GREAT!!
Thanks to Hyundai of St. Augustine for the great relationship. I'm on my third Sonata and it's the dealership that keeps me coming back to the Hyundai brand.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/30/2016 02:43 PM

Thank you for your very kind words and continued loyalty to Hyundai of St. Augustine. Reviews like yours puts a great big smile on our faces. Thank you for being a part of our Hyundai family!

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
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