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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

Verified Customer
Saint Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
No
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2018 02:04 PM


 Thank you and we hope we can exceed your expectations on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RA
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Robert A.
St. Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!!!!
Excellent Service!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/20/2018 01:16 PM


 We thank you for taking the time to share your service experience with us and we enjoy your visits with us.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Easy to book up for service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2018 01:48 PM


 Thank you for sharing your service experience with us and your loyalty to Hyundai of St Augustine. You can schedule 24/7 online on our website.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
New tire
I had a major blowout on my Tucson! The parts department was able to get me a replacement within the day! Quick to get me in and plus do a recall that was due! Everyone is very friendly and I love the fresh bake cookies!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2018 01:46 PM


 Thank you for sharing your kind words with us and the 5 star rating. Cookies are delicious.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JR
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John R.
Palm Coast, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
Service was good but some features of vehicle are below par.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2018 01:45 PM


 Thank you for sharing your service experince with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AB
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Ana B.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Reliability
Great service as always. Good timing and courteous personnel.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2018 07:21 AM


 Thank you for sharing your kind words with us and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
TO
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Thomas O.
Palm Coast, FL
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Easy to schedule online, friendly staff, on time, the typical telling you about cabin air filters, tires, etc., which most people can easily do themselves or more cheaply elsewhere. Better than other Hyundai dealers service departments we've been to.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/15/2018 02:56 PM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service dept
The staff is always friendly and I never have any issues with my car when they are done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/15/2018 05:51 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
The best in service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/15/2018 05:50 AM


 We thank you for taking the time to share your kind words with us and loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GS
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George S.
Jacksonville, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My first Oil Change
Very pleasant experience, very friendly personnel.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/13/2018 06:37 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MS
gravatar
Michelle S.
St. Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service review
The service team at St. Augustine Hyundai is always friendly and knowledgeable.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/11/2018 10:16 AM

Thank you for your kind words and the 5 star rating.
Employees worked with
RY
ROGER YOUNG
MB
gravatar
Michael B.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service and friendly people
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/09/2018 04:38 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Employees worked with
RY
ROGER YOUNG
RF
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Richard F.
Palm Coast, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and detailed service.
Super friendly and fast service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/08/2018 11:42 AM

Thank you for sharing your service experience with us and for the 5 star rating.

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mrs.Williams
Never disappoints. Service is fast friendly and affordable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/07/2018 02:24 PM

Thank you for sharing your experience with us and the 5 star rating

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DM
gravatar
Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice waiting area
Great people, nice waiting area w/ coffee & refreshments
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2018 01:54 PM


  The greatest compliment we can receive is our wonderful guests taking the time to share their service experiences with us. Thank you for the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CH
gravatar
Connie H.
Saint Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Courteous fast service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2018 05:51 AM


 Thank you for sharing your experience with us and the 5 star rating. Our Car Care Express understands the importance of valuing our guest's time.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JR
gravatar
Jose R.
Palm Coast, FL
2013 Hyundai Genesis Co
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2018
verified customerVerified Customer
Category: Service
Quick to resolve any issue
I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!
Recommended
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
JR
gravatar
Jose R.
Palm Coast, FL
2013 Hyundai Genesis Co
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2018
verified customerVerified Customer
Category: Service
Quick to resolve any issue
I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/02/2018
Service Type: Repair
Category: Service
Needs improvement
I have had 3 service visits for the same issue now I have to have a forth. Hopefully this will be my last visit and this issue will be resolved
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2018 02:01 PM


 Thank you for taking the time to speak with Roger today. Again, our sincere apologies for any inconvenience we may have caused and rest assured we will make sure to get this right for you. Our guest's satisfaction is our number 1 goal.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
MG
gravatar
Molly G.
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenience and knowledge and helpfulness
I always know I will get the best care here. They treat their customers like family and I always feel safe to travel when I leave here- knowing they have checked my car out carefully.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2018 10:15 AM

 
 We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating. We are blessed to have such wonderful guests. We hope you have a safe and enjoyable trip.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
TL
gravatar
Thomas L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient with great people
Great coffee and cookies
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/30/2018 02:24 PM


 Thank you for sharing your service experience with us and happy to hear you enjoyed our amenities. We agree, great coffee and delicious fresh baked cookies = happy guests.


It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
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