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RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

CM
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Cindy M.
Keystone Heights, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department.
Roger is always happy and courteous when I bring my car in for service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2020 05:46 AM

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good
Overall good service, but they forgot to reset my system to remind me when my oil change was due. Not a big deal though.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2020 05:46 AM

  We thank you for taking the time to share your service experience with us. Our sincere apologies for not resetting the reminder. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellenty customer service. Service Dept. next to none!
Excellent Customer Service, Service Dept. provided by Roger
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/21/2020 02:07 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is dedicated to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SA
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Shantavia A.
Saint Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best
Roger is amazing. Since I’ve had my car two years now he has made sure everything is done right And in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2020 11:47 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
VF
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Vincent F.
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always GREAT Service!
Had a few minor things to address, ALL were taken care of in this one visit. Excellent service and attention as always!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2020 06:15 AM

We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
VC
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Victoria C.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire repair
Came in no appt , got me right in and fixed my tire issue , this has been the secound time i've been there and both times they have been very helpful and nice.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/07/2020 10:24 AM

 We appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
Service is always quick and fairly priced
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/06/2020 05:47 AM

 Thank you for taking the time to share your service experience and kind words with us. The safety of our guests and service team has always been our number 1 priority and we are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
VC
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Victoria C.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
From the time i pulled in
I was very happy for my first visit, I didn't have an appt and they took me in right away, and corrected information on my truck and noticed chips in my front window and sch for replacement, very happy!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2020 07:03 AM

 Thank you for taking the time to share your service experience and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AB
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Alfred B.
Palm Coast, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean
Everyone acts very professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/20/2020 11:45 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is working hard on keeping our guests safe. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful
No issues
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/20/2020 08:08 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is working hard to keep all of our guests safe. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
SB
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Suzette B.
St. Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and courteous
Great service experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/08/2020 07:02 AM

 Thank you for sharing your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MM
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Margot M.
St. Augustine, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Service
I took my SUV in to be detailed. My hats off to whomever was assigned this challenge. Needless to say my vehicle was trashed by kids and dogs. They made it look new. Thank you for doing such a great job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/03/2020 12:22 PM

 We appreciate you taking the time to share your experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
EC
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Ebony C.
Palatka, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Very professional and not pushy about recommendations
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2020 12:21 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
IG
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Irmgard G.
Palatka, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, efficient service
With Roger Young in charge of my car service, I am guaranteed a fast, friendly and efficient job-well-done.
Mr. Young is truly an asset to the Service Department of Hyundai of St. Augustine.
Thank you for being so helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2020 11:49 AM

 Thank you for sharing your service experience with us and your kind words. Roger and the service team understands exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
ER
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Elizabeth R.
Palm Coast, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic people, specially the service group!
See above
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/19/2020 11:54 AM

 We appreciate you taking the time to share your kind words and service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JE
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John E.
Saint Augustine, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Factory service completed with no problems
I get my Santa Fe serviced hear because I like the people here, they are friendly, courteous and knowledgeable. They inform you of the service due on the vehicle and you decide from there. There is no pressure. They work well as a team and do good work. I feel the work has been done right when I leave there. Thamks
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/18/2020 09:51 AM

 Thank you for taking the time to share your service experiences and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Maintaining my 15 year old Tucson
Worked out a repair plan with Roger so I could defer buying a replacement second car. I feel good about safely getting another two years from my Tucson.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 03/17/2020 05:35 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
PD
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Patricia D.
Ormond Beach, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
My car was towed there in error. Tow truck driver screwed up. However they did a great job, called me with updates, and gave me a follow-up call a few days after I picked it up. Roger, my service guy, was terrific.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/13/2020 05:50 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RT
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Richard T.
St. Augustine, FL
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Experience
I've used the St Augustine Dealership for service since buying the car in 2013. They are superb, and its true quality customer experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2020 02:03 PM

 We appreciate you taking the time to share your service experiences with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AR
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Avelino R.
Palm Coast, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
2019 Santa Fe Maintenance
Service was excellent. Minimum waiting and the adviser was very knowledgeable.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/03/2020 06:11 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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