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RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great People
It’s always a pleasure to be at Hyundai in St. Augustine...everyone is so friendly, the service is done quickly and well...When friends are thinking of buying a car, I always tell them to come see you !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/02/2018 05:36 AM


 We greatly appreciate your kind words describing your experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RG
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Ronald G.
Jacksonville, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy
Excellent service. Cookies and drinks were nice too.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2018 06:11 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
BH
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Bryan H.
Saint Augustine, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service advisor notified me when car arrived from tow and after service was completed on same day.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2018 06:05 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
VK
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Vincent K.
Saint Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
I like that Hyundai does an inspection, wash, detail and a fluid top off during every oil change, that's a nice touch. It covers things that the customer may not think about and the car leaves the dealership looking good. The people are nice as well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2018 06:15 AM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JT
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John T.
St. Augustine, FL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Your People;
Your Service Staff are first class.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/31/2018 06:51 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JD
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John D.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unexpected service requiree
My tire pressure light came on for a second time and determined it needed repair. Called the dealer and they were able to get us in the same day. Courteous and prompt as always. Thank you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/30/2018 12:12 PM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
HH
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Herbert H.
Palm Coast, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
My Hyundai service was done efficiently, and on time while I waited in comfortable surroundings.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/30/2018 10:11 AM


We appreciate the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DJ
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Deborah J.
Satsuma, FL
2013 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2018
verified customerVerified Customer
Category: Service
Service agent was and is very helpful, I still feel I was duped at purchase, no fault of service.
The service was fast and efficient, but I still feel I was missled at purchase. Service dept rep has followed up but not much he could do. We like the car, but would passable do different if I knew then what I know now.
Not Recommended
Employees worked with
RY
ROGER YOUNG
VR
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Veronica R.
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very helpful
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 06:01 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
WM
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Wilbert M.
Palatka, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The employees are very friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:56 AM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
TW
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Terrance W.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service starts with the ones checking your car in for service. The staff at St Aug HYUNDAI are excellent.
Great dealership!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:52 AM


 We greatly appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. Our service team enjoys reading how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
JM
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James M.
Palm Coast, FL
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service
Easy to make appt and prompt service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/25/2018 02:24 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DJ
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Deborah J.
Satsuma, FL
2013 Hyundai Santa Fe
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2018
verified customerVerified Customer
Category: Service
Service agent was and is very helpful, I still feel I was duped at purchase, no fault of service.
The service was fast and efficient, but I still feel I was missled at purchase. Service dept rep has followed up but not much he could do. We like the car, but would passable do different if I knew then what I know now.
Not Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/25/2018
Service Type: Maintenance
Category: Service
Certified car warrenty
Was mislead about the war retry when car was purchased, certified Hyundai try a Hyundai dealer.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/25/2018 02:57 PM


 Thank you for sharing your service experience with us. Our apologies your extended warranty would not cover your repairs. Roger, your service consultant will be following up with you to make sure we, in service, did everything we could to assist you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/30/2018 08:38 AM


 Thank you for speaking with us today. We appreciate your feedback and read every survey submitted from our guests. If there is an area that we may improve on, we would like to hear it to better our service experiences for our guests. Once again, our apologies that the extended warranty did not cover your needed repairs and I hope we provided you with a pleasant and professional experience. Please let me know if I may ever be of assistance.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LB
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Larry B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast friendly , fairly priced service.
Thanks for always looking out for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/25/2018 05:50 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Just what you'd expect
The service has always been great. We love the way they explain things and the quality of their work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/24/2018 12:27 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JW
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James W.
Saint Augustine, FL
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
Thanks for getting me in on such short notice. And as always, the service was great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2018 08:43 AM


 We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
gravatar
Margaret B.
St. Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Reliable service
I brought my car in for a problem and was diagnosed and fixed quickly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 01:15 PM


 Thank you for sharing your reliable service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CF
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C F.
Jacksonville, FL
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, efficient service!
We drive 50 minutes to bring our vehicle here for service because we know they will be honest, efficient, friendly, and do a great job. We have never had a bad experience and they go out of their way to keep you informed on your vehicles service - what they're doing, what they recommend, and what you can expect. All the employees are awesome!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 05:49 AM


 Thank you for taking the time to share your kind words about your service experiences with us and for your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
WP
gravatar
Wanda P.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendly fast service. Driver very nice
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 05:46 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Elkton, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
NA
NA
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2018 02:01 PM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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