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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

MV
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Margaret V.
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service & Staff
Outstanding
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/24/2017 05:52 AM


 Thank you for sharing your kind words with us and the 5 star rating.

Happy Holidays from our Service and Parts teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Couteous staff was very
Excellent job and done in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 06:17 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

 We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DC
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Dennis C.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and Friendly
The intake process was painless and fast, and the work was completed quickly. The waiting room is comfortable and the coffee is always good.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:17 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

We are Thankful to be blessed by such wonderful guests, Happy Thanksgiving from all of us!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JT
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John T.
Palm Coast, FL
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Routine service and minor problem with the steering wheel. As usual, outstanding service and knowledgeable staff rectified the problem in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:14 AM


 We appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RV
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Ralph V.
Welaka, FL
2015 Hyundai Genesis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that work there
The employees are truly a great team. The business is blessed to have them.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 02:53 PM


 Thank you for sharing your visit with us and for taking the time to speak with Roger. We fully understand being upset about the cost of the Genesis H.I.D headlight assembly and we did give you a discount on the cost of installation. We value you and have always tried to take wonderful care of you. Please contact me directly if you wish to discuss this further or if I may ever assist you.


It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Joe King
Service Director
JoeKing@Hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
MH
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Molly H.
St. Augustine, FL
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
On time
The took my car right on time and the actually had it done 15 minutes early with a wan included
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:07 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Happy Thanksgiving from all of us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
ES
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Edward S.
Green Cove Springs, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service department
everyone is polite and professonal
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2017 11:59 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CB
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CLAUDE B.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A Friendly Place to Visit
You can sit back and relax and know you are in the hands of folks that care. Very professional, informative and courteous.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/15/2017 07:53 AM


 We greatly appreciate you sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great People
Everyone at Hyundai St.Augustine is very friendly and helpful! The best!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:54 PM


 Thank you for sharing your kind words with us and the 5 star rating.

Happy Thanksgiving to you from all of us at Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
BZ
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BRUNO Z.
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I had no appointment, but they did work me in, super.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:53 PM


 We thank you for the 5 star rating and sharing your kind words with us.
Happy Thanksgiving to you from all of us at Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
AA
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Anne A.
St. Augustine, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service
EXCELLENT AS USUAL
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:51 PM


 We thank you for sharing your kind words and the 5 star rating.
Happy Thanksgiving to you from all of us at Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JE
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John E.
Saint Augustine, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another fine visit to the service department
I am always treated well when I come there. The people are friendly and know there business. I usually just wait for the service or repair. if needed, to be completed. They have most always completed the repairs or service in a short period of time including the wash and vacuum. Thanks to all staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:50 PM


 Thank you for taking the time to share your kind words with us regarding your service experiences with us. Our service team appreciates reading our guest's comments.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AR
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Avelino R.
Palm Coast, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2012 Santa Fee Ltd
Relied on Hyundai Maintenance for my 2012 Santa Fe 5 years and I'm very satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:48 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Routine maintenance keeps you going.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
MR
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Michael R.
St. Augustine, FL
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient
Customer centric!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:47 PM


 Thank you for sharing your kind words with us and the 5 star rating. Our service team enjoys reading the comments.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DF
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Dee F.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Accommodating employees in service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2017 01:02 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GC
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GERARD C.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service rep is friendly and diligent
Very satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2017 12:44 PM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
gravatar
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department
Great System for service and Cleaning of car after service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/13/2017 06:50 AM


 We greatly appreciate you sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CM
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Constance M.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service!
I arrived for a scheduled oil change, and the advisor that greeted me informed me that due to Hurricane Irma my vehicle was approved for the oil change to be paid for by the dealership. I think it was excellent customer service that I was informed by Hyundai staff of this. In addition, I was able to add a secondary service to my visit (last minute) and utilize the 10-percent discount I had originally applied through my online scheduling towards that secondary service. Thank you to the men and women advisors, customer service staff, mechanics, and car care washers who help make each visit a pleasant one.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2017 02:03 PM


 We greatly appreciate you taking the time to share your kind words describing your last service visit with us. Our service team enjoys reading how well they are doing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Lombard, IL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good workmanship and personnel
Do a great job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2017 06:23 AM


 Thank you for the kind words and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
BT
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BEVERLY T.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff
Everyone is friendly and nice, very helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/07/2017 12:25 PM


 Thank you for taking the time to share your service experience with us and for your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
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