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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
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ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

RS
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Robert S.
St. Augustine, FL
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
verified customerVerified Customer
Category: Service
Good follow up
Roger got back to me the next business day and resolved the issue
Recommended
Employees worked with
RY
ROGER YOUNG
RS
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Robert S.
St. Augustine, FL
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2016
verified customerVerified Customer
Category: Service
Good follow up
Roger got back to me the next business day and resolved the issue
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/20/2016
Service Type: Maintenance
Category: Service
Poor follow up
Failed to follow up on my request for status of the mileage rebate
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2016 12:12 PM

Thank you for speaking with Roger today. Our apologies for not having the answers regarding the MPG settlement, after speaking with Hyundai Corporate it appears they are getting closer to issuing the settlements. We appreciate your patience and understanding and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DS
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Dawn S.
St. Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent job
Good peeps and great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2016 06:27 AM

Thank you for your kind words describing your service experiences with us at Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DS
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Deborah S.
Elkton, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service in all departments
Everyone there has always been a pleasure. Renee, Cheryl, Roger and especially my salesman Randy.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2016 06:26 AM

 Thank you taking the time to share your kind words and for your continued loyalty to Hyundai of St Augustine. We are truly blessed to have such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SN
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Susan N.
Palm Coast, FL
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone wants to work hard for you.
Top notch service with a smile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2016 06:21 AM

Thank you for sharing your kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are truly blessed to have the worlds best guests come through our doors.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
RG
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Robert G.
Saint Augustine, FL
2016 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service relationship
Very pleased with their complete service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/21/2016 06:15 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
JB
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Joann B.
Palm Coast, FL
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
My Neighborhood Garage
If you are longing for the days of the mechanic down the street that fixes your car, this is the place to have your car taken care of. Somehow it feels like all the people that work here are friends. They are honest, knowledgeable and make you feel at home.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/18/2016 08:49 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
WG
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William G.
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
bg hyundai sport
Good job. Price seems a bit high
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/17/2016 10:14 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RK
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Ron K.
Palm Coast, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Above and beyond
The service is quick and the employees are friendly. It is a pleasure.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2016 03:07 PM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AW
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Angela W.
Fleming Island, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Very helpful and friendly employees. My service was completed quickly. The best Hyundai dealer around here, it's worth the long drive for me!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2016 08:59 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have to such wonderful guests.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JH
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James H.
Saint Augustine, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Great people with the customer 's need foremost in mind.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/16/2016 08:58 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
GG
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Geoffrey G.
Palm Coast, FL
2013 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
other than the time frame everything was good
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2016 03:03 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are sorry for the 2 hour wait to complete your vehicle but, it also included us completing the corrosion recall, reattaching your front trim that came off and inspecting for a popping noise in the front end. These requested add ons unfortunately do increase the total completion time.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Service
All went well! Great service as always!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2016 05:48 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MK
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Michael K.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service 11/4/2016
Job well done they were very up front about how many cars were in front of me. They still got the job done in a timely fashion due to the fact eight cars were ahead of me. They were very professional and forthcoming.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2016 05:40 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are happy to hear you enjoyed our implementation of the new tablets as part of our service procedures.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DH
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Dee H.
Ponte Vedra Beach, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The Employees; they really care and pay attention to eery detail.
I already have
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2016 05:46 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RS
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Robin S.
St. Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Took my car at the assigned appointment time and completed service including car wash in a little over an hour. Waiting room is comfortable with refreshments, televisions and reading material. Restrooms are clean and convenient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/04/2016 02:49 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Flagler Beach, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Forever our dealership.
Friendly and efficiently run. Love the people and the shuttle service. Free car wash too.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/04/2016 05:54 AM

Thank you for sharing your kind words and your continued loyalty to Hyundai of St. Augustine. We honestly do have the best customers in the world.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Door part warranty
Door finally works
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/04/2016 05:49 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JS
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Joan S.
St. Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great setvice
They are friendly and good arrive! They offer complementary car wash!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/02/2016 02:54 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Manicures sound nice.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Jack C
Excellent friendly service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/31/2016 06:35 AM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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