RY

ROGER YOUNG

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

JL
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Jim L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I’ve never been disappointed with the service, professionalism and promptness.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2019 06:12 AM


 Thank you for taking the time to share your service experiences with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

CT
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Charles T.
St. Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and great service
Very professional and nice to owners. Work is excellent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2019 05:43 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Saint Augustine, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Everyone in the service dept has been consistently helpful and friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2019 11:32 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.
We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

IA
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Ira A.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service.
Took me on time. Finished on time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2019 05:54 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

HG
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Harry G.
Flagler Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
THE BEST
Service was excellent and performed in a timely manner, This Sonata is the 5th Hyundai we have purchased and had service at Hyundai of Saint Augustine, Could not be more satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/29/2019 11:34 AM


 We greatly appreciate you taking the time to share your kind words with us loyalty to the Hyundai Brand. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CV
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Camilo V.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Good and professional service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2019 06:57 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GM
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George M.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Like always, our service visit went great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/22/2019 01:57 PM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RN
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Rebecca N.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, knowledgeable, courteous staff
Since I bought my vehicle at Hyundai of Saint Augustine, I have always been back for service and have always been pleased with the work they have done.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/22/2019 07:26 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MB
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Marc B.
Palm Coast, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Vehicle owner/customer
Car was supposed to have been washed, it was dirty and had water spots. Not wiped down. Otherwise, maintenance was excellent! Didn't have time to go back and complain. Service tech is top notch, wash rack crew, not so much, needs improvement.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/22/2019 07:24 AM


 Thank you for sharing your service experience with us and our sincere apologies for the poor quality of the service wash. We will make sure our detail manager is notified. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DK
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Debra K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome crew!
Can’t ask for better care!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/19/2019 01:41 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JB
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Jerry B.
Middleburg, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast friendly and honest
Love this Dealership from sales to service top notch.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/18/2019 05:58 AM


 We greatly appreciate you taking the time to share your service and sales experiences with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

TR
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Terry R.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Roger Young
Roger Young is friendly, and professional. Thanks Roger
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/16/2019 09:56 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Roger is a valuable member of our service team. Great job Roger!



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

AK
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Anne K.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I can count on them!
I had to change my appointment a couple of times, and didn't realize I had made an error on the final change...when I got to the dealership, they took me in anyway without any hassle. THANK YOU!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/15/2019 03:07 PM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Middleburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car maintenance
The complementary car wash was great but the sweeping of the interior was poor.the service person was very informative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/15/2019 01:55 PM


 Thank you for sharing your service experience with us and the 5 star rating. Our apologies for the vacuuming, we will pass this information off to our detail manager to address. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DM
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Diane M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
OIL CHANGE
Great service..the best i have ever had, and I'm old so i have had many oil changes.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/12/2019 08:46 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are blessed to have such wonderful and funny guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DW
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Donald W.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Very pleasant people and very quick and responsive
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/12/2019 08:43 AM


 We thank you for taking the time to share your kind words with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AG
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Alfred G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone treats you like family.
Thanks for everything.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/11/2019 11:39 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BM
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Bruce M.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
recommended service
The work performed was done well and quickly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2019 07:58 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
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Mark S.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service and good price. My adviser Roger who I always use is the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/09/2019 08:04 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GJ
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George J.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Its always been great
Perfect as always for the last 10 years
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/08/2019 07:37 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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