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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

RD
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Rob D.
Ponte Vedra Beach, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Augustine Hyundai
Everything was done in a timely manner and exceeded expectations
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/01/2016 02:01 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2015 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/31/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly
service done efficiently
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/01/2016 01:57 PM

Thank you for sharing your service experience with us. Our apologies for the noise still happening. We are happy to hear Roger contacted you and is working to make it right. We appreciate your patience and value your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MZ
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Maureen Z.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
enviroment
pleasant employees, treat you like family. clean waiting area with enough room for everyone.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:55 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
GS
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Gerald S.
St. Augustine, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A genuine show of concern and good communication by employees.
I've only had my 2015 Hyundai Sport in for routine maintenance thus far but the service provided and the dealership as a whole have been superb. I look forward to a long relationship with this business.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/29/2016 07:45 AM

 We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
EA
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Elizabeth A.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
courteous and friendly
I just had my first maintenance done on my new Tucson and the guys were very friendly and listened to my concerns and were on top of things. I would definitely recommend Hyundai to family and friends
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2016 01:37 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.Sincerely,Service TeamHyundai of St Augustine"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and Friendly Staff
Friendly staff, convinced the techs are performing the service that I'm there for. Staff is well informed and organized
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/25/2016 06:51 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MK
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Michelle K.
Palm Coast, FL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff always wonderful
Great business
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 02:12 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
DC
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David C.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service.
They are so good I bring my high end sports car here for service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 07:34 AM

We thank you for the kind words and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SS
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Scott S.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super fast
Great car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 02:32 PM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
BS
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Bob S.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
verified customerVerified Customer
Category: Service
Good people
Followed up and got my car running right, good job.
Recommended
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make it so convenient and everyone is so pleasant.
Recommend them highly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:37 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
LS
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Leslie S.
Saint Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service area clean & can keep you entertained with TV & magazines
Yes I would recommend to anyone
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:35 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
MK
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Michael K.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on 8/16/2016
The service department exceed my expectation by getting the job done in a time crunch. I highly recommend these people for performing in the clutch.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:28 AM

 We thank you for sharing your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
Verified Customer
Lutz, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great Service , very Friendly, Made my Visit Worthwhile. Did not waist any of my time. Very Quick and efficient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2016 02:39 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DS
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Darlene S.
Jacksonville, FL
2008 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and great people
We drive from Jacksonville each time we need to get our car serviced. Great bunch of people and good service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2016 12:59 PM

We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
CS
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Claudia S.
Jacksonville, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
I have been going to Hyundai of Dr. Augustine since I purchased my SUV in December of 2012 and have always been satisfied with their excellent customer service. The service people are friendly and answer all of my questions. They honor my service agreement which is the reason I chose to go with them. I can count on them to keep my SUV finely tuned.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2016 12:57 PM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
BS
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Bob S.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
verified customerVerified Customer
Category: Service
Good people
Followed up and got my car running right, good job.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/16/2016
Service Type: Repair
Category: Service
This is my third Santa Fe, I've purchased from this dealer,and I like them.
Read remarks.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/17/2016 03:37 PM

Thank you for sharing your service experience with us. Our apologies for the inconvenience this may have caused. Roger will be reaching out to you to make sure the recall reprogramming corrected the issues.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
MN
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Mary N.
Ormond Beach, FL
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
people
too many qtns
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:28 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
JP
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John P.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Your people are expedient and always go out of their way to ensure all of your questions are answered.
Absolutely.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:24 PM

We appreciate your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
DW
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David W.
St. Augustine, FL
2014 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly
Very friendly experience. Kept well informed of what was going on with car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/16/2016 07:22 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
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