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ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

GC
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Gerard C.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
So far ... ok
I had two oil changes and a rotation of tires. Not complicated.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/19/2018 09:00 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
JS
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John S.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Courteous and hassle free. Nice car wash to boot.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/19/2018 08:59 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
JP
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John P.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
hard get in 2013 elanta
very friendly
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 02/19/2018 08:54 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy breezy
Oil change, recall work. Easy appointment, done in less than an hour.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/16/2018 06:08 AM


 Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
BE
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Benny E.
Palatka, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
hyundai
I've explained everything already
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/13/2018 01:53 PM


 Thank you for sharing your service experience with us. Our apologies for any inconvenience this may have caused. We greatly appreciate hearing suggestions on how we can continually improve our guest's experiences. 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MD
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Mary D.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Service as expected
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/13/2018 06:37 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LM
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Linda M.
Saint Augustine, FL
2011 Hyundai Genesis Co
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customerVerified Customer
Category: Service
Review #2
On my second visit to my Hyundai service department, Roger explained more in depth the issues with my car with which I was satisfied.
The staff at St. Augustine Hyundai are always very courteous and prompt with my service. I enjoy the homemade cookies as well!
Recommended
Employees worked with
RY
ROGER YOUNG
RR
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Roy R.
Palm Coast, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A great place for service or to purchase a vehicle
I've always gotten the best service from this dealership. It has always been service with a smile. They will go the extra mile for you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/12/2018 05:33 AM


 Thank you for taking the time to share your service and sales experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CD
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Carol D.
Palm Coast, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Elantra recall
Fast and courteous service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2018 02:45 PM


 We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
WV
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William V.
Palm Coast, FL
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
good quick service
Easy to make an appointment. Good reliable service and they wash your car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2018 01:08 PM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
WN
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William N.
Elkton, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
The price of the oil change includes the best washed job in town
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2018 01:06 PM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied customer
Everything was performed perfectly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2018 07:29 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!!
Friendly staff and great service. Thank you!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2018 02:07 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DH
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Dave H.
Elkton, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt, friendly sales and service personnel
It has been four years since I purchased my Elantra -- and it has been a great experience all the way. Particular praise goes to the Service Department -- the best I've encountered anywhere.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2018 08:57 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JF
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Joseph F.
Jacksonville, FL
2014 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
very good.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2018 05:46 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JJ
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Julie J.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very courteous staff and quality work
The part was ordered and they also called to see if I wanted my oil changed since it was pass due. They communicate with the customer very well.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 05:59 AM


 Thank your for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MG
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Mary G.
East Palatka, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Like most all of it. Hate you're waiting area while cars are being serviced. Very uncomfortable chairs. And the television doesn't really add much. Go across the street and see the classy waiting area that Honda has.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 05:54 AM


 Thank you for your candid feedback and the 5 stars for our Service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
BK
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Betty K.
Orange Park, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service.
I absolutely love my Genesis and a large part of this is the service and attention I have received here. I drove Mercedes sedans previously, and my Genesis is far superior is all aspects. I am treated as an important customer, not just a number.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 05:50 AM


 We greatly appreciate your kind words and continued loyalty to Genesis of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RL
gravatar
Robert L.
St. Augustine, FL
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Great and efficient service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 05:49 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LM
gravatar
Linda M.
Saint Augustine, FL
2011 Hyundai Genesis Co
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
verified customerVerified Customer
Category: Service
Review #2
On my second visit to my Hyundai service department, Roger explained more in depth the issues with my car with which I was satisfied.
The staff at St. Augustine Hyundai are always very courteous and prompt with my service. I enjoy the homemade cookies as well!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/02/2018
Service Type: Maintenance
Category: Service
Mostly very efficient
Not too sure of their diagnosis!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 01:39 PM


Thank you for sharing your service experience with us. Roger, your service consultant will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/09/2018 02:44 PM

Thank you for speaking with Roger today and we are happy to hear we got resolved.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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