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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

FM
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FRANK M.
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FEEL LIKE IM NOT A CUSTOMER MORE LIKE A FRIEND ,A CLOSE FRIEND
again part of a family
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2017 12:04 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
Consistently great service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2017 05:39 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DD
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Douglas D.
St. Augustine, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly, knowledgeable, professional staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2017 03:06 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DW
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David W.
Hastings, FL
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous service
I got there early, but was served immediately. Replaced filters, washed car and vacuumed front mats, but didn't do the back seat.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2017 08:26 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Our apologies, in order to provide a timely complimentary service wash, only the front seating area is vacuumed. If you would like the rear vacuumed, please just mention it to your service consultant at time of service write up and it would be our pleasure to have it completed.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AG
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Andrew G.
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Total pros
Use them!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2017 05:59 AM

We appreciate you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Johns, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and Efficient
Very satisfied with the service performed. Every time we have service performed, it is fast, efficient, and reasonably priced. Staff is straight forward and very friendly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2017 05:59 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
HM
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Henry M.
Jacksonville, FL
2014 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/19/2017 06:03 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
HH
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Herbert H.
Palm Coast, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very organized and professional
Always a great place to have my car serviced. Good people knowledgeable professionals
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2017 02:23 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
ML
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Margie L.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Experience at Hyundai of Agustine
Great service with friendly and knowledgeable people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/16/2017 01:01 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
I was very satisfied with the service department.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2017 01:10 PM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DC
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Dwayne C.
Jacksonville, FL
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
Great Service Team
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2017 10:12 AM


Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DS
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Denise S.
Suwannee, FL
2014 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
verified customerVerified Customer
Category: Service
Prompt attention
Received a call from Roger today and a trip to St. Augustine should tweek any lingering concerns with my Tucson. Roger has gone the extra mile to make sure I was taken care of. Love that Hyundai cares about it's customers!
Recommended
Employees worked with
RY
ROGER YOUNG
DS
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Denise S.
Suwannee, FL
2014 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
verified customerVerified Customer
Category: Service
Prompt attention
Received a call from Roger today and a trip to St. Augustine should tweek any lingering concerns with my Tucson. Roger has gone the extra mile to make sure I was taken care of. Love that Hyundai cares about it's customers!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/14/2017
Service Type: Maintenance
Category: Service
Courteous service
Polite and friendly staff. Service was adequate.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/15/2017 08:13 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
We appreciate you speaking with us today and bringing the tire sensor and headlight concerns to our attention. We value you and appreciate your feedback.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GW
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George W.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Well organized and friendly staff
I have been to this dealer several times with all the Hyundai's I've owned. I have never been dissatisfied. Would recomend this dealer to all my friends.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/14/2017 07:18 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GF
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GARY F.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
sonata seevice
yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/14/2017 07:17 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JB
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Janice B.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always great. They take care of my car quickly, never have problems with this car at your service center
Service team are all very nice very polite take care of my car. With no problems. And have always gotten me in if I have an emergency with no problems.very pleased.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/14/2017 07:15 AM


Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service provided as explained to me prior to being completed.
Polite and professional service service personnel.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/13/2017 01:16 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
LM
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Linda M.
Palatka, FL
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Make it happen
Most of the employees we met
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2017 06:14 AM

Thank you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We understand your frustration with picking up nails in your tires, but we can assure you that the nails are not just picking on you.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
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Margaret B.
Saint Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient and friendly.
They have fair prices and friendly, courteous associates.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/09/2017 05:46 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AT
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ALBERTO T.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
Great service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/07/2017 02:24 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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