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RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

GD
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Gerald D.
Palatka, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
on time service
on time service
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/07/2017 06:55 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a good experience!
This dealership is the best I have ever experienced! Friendly people, fast service and consistent...Thanks!
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 02:53 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
CD
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Claudette D.
Green Cove Springs, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
did not have to wait to check in...surroundings were clean, waiting room very comfortable...
see above- staff very polite
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 02:52 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
LC
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Lisa C.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai dealership has great sales and service.
I had tire rotation and oil change for a great price with an offer that Hyundai sent me. The car was also washed free. It was fast and they provided me with a report on the status of the tires and filters. What more could you want?
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 06:52 AM

Thank you for taking the time to give us this great review!
We look forward to seeing you on your next service visit.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
VK
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Vicky K.
Pomona Park, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and easy
Super feiendly. Explained service.Happy consumer.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/04/2017 05:09 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JW
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JOSEPH W.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Great service
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/02/2017 06:47 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
SN
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Susan N.
Palm Coast, FL
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
They always do a good and timely job. I have never been not satisfied.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 08/01/2017 02:00 PM

It is always a pleasure serving you Susan and thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Hyundai of St Augustine
Service Department.

Employees worked with
RY
ROGER YOUNG
PC
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Patricia C.
Saint Augustine, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai service Dept
Thorough, efficient, and polite staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/31/2017 06:05 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service again
The service people are courteous and know the cars. Only place I would get service because they know what is best for my car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2017 02:59 PM


We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The way you are treated is great
Have and will recommend dealership
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/26/2017 05:35 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Jacksonville, FL
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was excellent and the people were real professionals.
No need for additional comments.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2017 01:48 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
AH
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ALAN H.
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and timely
All staff was exceptionally professional
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/25/2017 01:47 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
ST
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SEAN T.
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service, but Simonez protection is a ripoff!
Super friendly staff, but was told I had to purchase touch up paint for chips in the hood of my car. This is why I purchased Simonez initially, because I was told this product will safeguard the paint on my vehicle and will be fixed if anything ever happened to it. That was a lie, and I am quite upset. They did not stand behind this product and instead gave me the option of purchasing touch up paint for $19.95. Really????
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2017 03:38 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JC
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Janet C.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
The appointment is always easy to schedule. They will drive you llcslly to home/work. Very convenient.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2017 03:30 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
JJ
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Joseph J.
Saint Augustine, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Routine service done right.
My latest visit was for a prepaid routine scheduled service. It was done quickly and efficiently and I was finished and on my way in less than 90 minutes, including a complimentary car wash.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/23/2017 03:14 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
BE
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BENNY E.
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service dept. is always on time and professional
this is my third vehicle but not my last
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/20/2017 06:27 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GS
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Gerald S.
Saint Augustine, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St. Augustine is SPECIAL!
Very pleased with your people and your service. Every visit has been a 5-star.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/18/2017 06:02 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MG
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MICHELLE G.
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional but a bit pricey.
My encounters with the employees at this facility have been good. I would say they are professional and courteous. Of course, dealerships are notorious for the high prices for oil changes and simple services, which is why I usually get my oil changes at a quick lube service facility. Otherwise, I would not hesitate to return with my vehicle in the future for service covered under the warranty or recall work.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/14/2017 12:20 PM


 Thank you for taking the time to share your service experience with us. We added your email to our marketing and you should be receiving our specials and coupons. You may also check our monthly specials on our website.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
DH
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Dee H.
Ponte Vedra Beach, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The personel
Very well organized service department and the people are great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/14/2017 05:39 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
AT
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ATKINS T.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All employees are courteous. The waiting area is pleasant and quiet.
I have recommended the Hyundai facility in St. Augustine to many people over the last several year; both the service experience and the sales experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2017 01:13 PM


 We thank you for taking the time to share your service and sales experiences with us and you continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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