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RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

JS
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John S.
Palm Coast, FL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great place
the friendliness of workers when you get there . the work is done in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2017 05:25 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
GR
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Gerald R.
Saint Augustine, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Standards
Service done fast and over and above my expextations. Could not ask for better people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2017 12:43 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
PB
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Paul B.
Ponte Vedra, FL
2016 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Hyundai of St Augustine is a great dealership. The only reason I did not rate a 5 is the facility is outdated.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/08/2017 06:56 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Service Satisfaction Service Center for the 4th Straight Consecutive Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CS
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CAROL S.
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everone is so helpful
I love my car so I tell friends to go there
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/03/2017 07:23 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

 Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pay attention to the customer
They are careful in caring for your car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/03/2017 06:03 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
HV
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Hans V.
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/03/2017 06:01 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th  Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
DG
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Donald G.
St. Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good work and nice staff.
Outstanding.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/02/2017 02:17 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
VS
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Victoria S.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
Appreciate your service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/01/2017 02:05 PM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
Please let us know on your next visit how we can earn that 5th star.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
Verified Customer
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Great team
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2017 05:39 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 Thank you to all of our wonderful guests for making us #1 in customer satisfaction for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
BB
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Brian B.
Houston, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timely efficient process.
yes
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2017 05:44 AM

 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all our wonderful guests for making us # 1 in customer satisfaction again for the 4th straight quarter with Hyundai. 

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SF
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Scott F.
St. Augustine, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, thorough and professional!
They are wonderful here. I was running 20 minutes late but they were flexible and very professional. They got the service done as fast as possible to keep me on my schedule.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2017 05:42 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Our sincere condolences to you and we have updated your email as requested.
 
Thank you to all our wonderful guests for making us # 1 in customer satisfaction again for the 4th straight quarter with Hyundai. 

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
RR
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Roy R.
Palm Coast, FL
2016 Hyundai Genesis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Backing a great name
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2017 12:37 PM

Thank you for taking the time to share your service experience with us. It looks like you scored us a 1 star (which is the worst) rating you can give. Your comments appear to contradict this poor rating. We take a tremendous amount of pride in our online reputation and if we failed to deliver on our promise to provide an excellent service experience, my sincere  apologies.  I would love the opportunity to speak with you and and use your feedback to assist us in providing the level of service we are known for.  

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MN
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Marvel N.
Hollister, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Car Care Review
Courteous service. Personal treatment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/21/2017 05:40 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 Thank you to all our wonderful guests for making us # 1 in customer satisfaction again for the 4th straight quarter with Hyundai.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
BM
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Betsey M.
Saint Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
oops
The service requested was done in less time than expected. The only problem was a door not closed completely and not noticed until on the road.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/19/2017 07:13 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Always friendly and helpful!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/18/2017 02:27 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JP
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Jb P.
Saint Augustine, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great products along with great staff and easy to understand communication about vehicle needs
Very comfortable conversations with staff in sales and service..
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/18/2017 05:32 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KK
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KATHRYN K.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Can't find a better auto place
Hyundai of St Augustine is friendly, knowledgeable, and has the best cars around. Definitely the place the place to find a great car for a great price.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2017 10:40 AM

We appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professionalism
Total professional teamwork from start to finish.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2017 06:22 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service as usual
This latest visit to the service department is no different then any other time I've gone there; always excellent service and comfortable waiting room.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/12/2017 12:41 PM

 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
RM
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Richard M.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Everything was done OK
I was happy
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/11/2017 05:43 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
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