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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

AH
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Anthony H.
St. Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistent service and a caring approach to customers.
5 Star!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/16/2017 12:39 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
BW
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Boyd W.
Saint Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal attention
The personnel are very attentive. Good and timely service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2017 06:44 AM

 We thank you for taking the time to share your kind words describing your service experience and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of your wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BE
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Barbara E.
St. Augustine, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They appreciate the customer for coming in.
The best customer service I have ever experienced.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2017 06:42 AM

 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

 Thank you to all of your wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Easy drop off and pick up; fast service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/08/2017 06:53 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Service Satisfaction Service Center for the 4th Straight Consecutive Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2017
verified customerVerified Customer
Category: Service
Fine
Fine
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2017
Service Type: Maintenance
Category: Service
OK Service
Service Tech was very polite however oil change took longer than I expected.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/09/2017 05:58 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Giovanni will be following up with you.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2017 09:16 AM

Thank you for taking the time to speak with Giovanni and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/15/2017 02:22 PM

Please let us know if we can be of any further assistance and once again we appreciate your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
EC
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Emily C.
Saint Augustine, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality product and service.
I just purchased a Tucson and look forward to many years of exceptional service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/02/2017 02:24 PM

Congratulations on your new Tucson.

We thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all our guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th Straight Quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
RR
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Richard R.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Oil Change and general Check Up.
Fast Service for an oil change, change cabin air filter and car wash.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/27/2017 01:23 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Customer Satisfaction Hyundai Service Center for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people!
Great people !
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2017 12:57 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
GM
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George M.
Ormond Beach, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and very friendly staff
Every time I have been here the service has been outstanding
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2017 05:40 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
Thank you to all of our wonderful guests for making us #1 in customer satisfaction for the 4th straight quarter! 

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MC
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Mary C.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
overall experience was great
Nice place to wait while car was being taken care of.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/20/2017 02:52 PM

We appreciate you taking the time to share your service experience and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
CN
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Cornelia N.
Saint Augustine, FL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Friendly people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/17/2017 11:59 AM

Thank you for taking the time to share your service experience with us and continued loyalty to Hyundai of St. Augustine. Our Car Care Express services are done pretty quick.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
CR
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Carol R.
Saint Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Efficient, Clean, done in a timely manner. Curtious to patrons while you wait.
I was very satisfied. I noticed an improved performance in my car after being serviced here.
And the coffee & treats were delicious as I waited.
Also I am grateful for the complimentry wash & sweep of my car.
My only suggestion at this time is this,
Please add sweeping the backseat floor, especially for older people like me, I have hip issues which makes this hard for me to do.
Thank you very much.
I will come back.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/14/2017 09:11 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine. Please ask your service consultant at time of write up to have the rear area vacuumed and they will make sure to have it completed for you.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service as usual
This latest visit to the service department is no different then any other time I've gone there; always excellent service and comfortable waiting room.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/12/2017 12:41 PM

 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
RF
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Rosanne F.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Rosanne
Purchased car there and would buy my next car there because of service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2017 07:08 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BM
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BRUCE M.
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
service superstar
always sure my car will be done right quickly and efficiently
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/10/2017 07:07 AM

 Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Danny is great. Knowledgeable, personable, and consumer oriented.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/03/2017 01:42 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
LW
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Leonard W.
Saint Augustine, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good experience
Staff (in service) were knowledgeable, friendly, and efficient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/28/2017 12:33 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service and excellent service mantenance.2
Most definitely I refer friends and relatives regarding the quality of the Sonata I purchased.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/24/2017 01:12 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
FA
gravatar
Fred A.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied Customer
The service was done on a timely basis. The customer rep was excellent. The cost was also excellent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/24/2017 01:11 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JT
gravatar
John T.
Saint Augustine, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The folks!
Very very proffessional!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2017 06:01 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
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