SR

STEVE RISLEY

Hyundai of St. Augustine

Overall Rating

4.8

(603 reviews)

88

Reviews of STEVE RISLEY

EK

Ekaterina K.

Jacksonville, FL

2016 Hyundai Sonata Hyb

06/22/2017

Service Type: Maintenance

Verified Customer

Category: Service

Excellent every time

I choose to drive one hour from Jacksonville to get my oil change and other car services here. Not because of free sodas, comfortable armchairs, tv in the waiting room or quick service. It's the friendly and experienced staff that treat me so well and don't rip me of on selling me products and services I don't need. Thank you for your integrity and great service!

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/23/2017 05:34 AM

Thank you for taking the time to share your kind words and continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

Saint Augustine, FL

2015 Hyundai Sonata

06/21/2017

Service Type: Maintenance

Verified Customer

Category: Service

Prompt service

St. Augustine Hyundai offers prompt, quality and courteous service! They regularly send coupons that we can use for discounts on service. I especially like having my car washed. It's practically the only time it gets washed!!

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2017 06:58 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

JO

Janice O.

St. Augustine, FL

2017 Hyundai Santa Fe S

06/20/2017

Service Type: Repair

Verified Customer

Category: Service

St Augustine Hyundai

Good Job. Very courteous. Just seems like 2 hours is too long for an oil change and then to ask if I want tires rotated and rattle in passenger seat addressed, car washed. I think if you told me that it would take that long, I would make arrangements. I have a hard time just seating waiting for 3 hours there. This is the 3rd time doing this. I never waited over an hour at the Kia dealership for the same services.

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2017 12:50 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

SH

Stacey H.

Saint Johns, FL

2016 Hyundai Sonata

06/18/2017

Service Type: Maintenance

Verified Customer

Category: Service

Not Pleased With Check In

Check in could have been better.

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2017 05:17 AM

Thank you for taking the time to share your service experience with us. My sincere apologies for the uncharacteristic level of service you received when dropping off your Sonata. That Monday, June 12th, we were unprepared and that is my personal fault. Our morning shift opener had a family emergency and was unable to open the service department for the service advisors as usual and I was unable to receive his message that morning or I would have come in to assist with our morning rush. Again I am sorry that we inconvenienced you and hope our past performance will have you return for your next service. I am making notes in your service file for your next oil change service to be charged to me and I am confident we can provide you with the service we pride ourselves on. Please don't hesitate to contact me if I may ever be of assistance

Sincerely,
Joe King
Service and Parts Director
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

GF

GARY F.

2016 Hyundai Sonata

06/13/2017

Service Type: Repair

Verified Customer

Category: Service

sonata seevice

yes

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/14/2017 07:17 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

PW

Phyllis W.

Palm Coast, FL

2010 Hyundai Sonata

06/09/2017

Service Type: Maintenance

Verified Customer

Category: Service

Service

I am always impressed by the professional and pleasant attitude of the staff in the Service Department. They make all the customers feel special.

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/12/2017 06:10 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

EG

Elizabeth G.

Daytona Beach, FL

2017 Hyundai Santa Fe

06/06/2017

Service Type: Repair

Verified Customer

Category: Service

People

Great service

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/06/2017 02:55 PM

We thank you for taking the time to share your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

2016 Hyundai Tucson

06/04/2017

Service Type: Repair

Verified Customer

Category: Service

Great auto service and more.

The repair department has always gave me great service and advice on my auto care.

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/05/2017 06:08 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

AK

ANNE K.

2017 Hyundai Elantra

06/02/2017

Service Type: Maintenance

Verified Customer

Category: Service

They really care

I discovered a chip in my windshield and the service rep told me that my insurance company had to fix it at no cost to me...that it was FL law. I had no idea and followed her suggestion. It was taken care of very promptly. Thanks, Cheryl!

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/02/2017 02:29 PM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

Saint Augustine, FL

2015 Hyundai Sonata

05/31/2017

Service Type: Maintenance

Verified Customer

Category: Service

Oil change

No commment

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/31/2017 12:20 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

AK

Ashley K.

Saint Augustine, FL

2014 Hyundai Sonata

05/26/2017

Service Type: Repair

Verified Customer

Category: Service

Hyundai never disappoints!!

Amazing, quality customer service! Treats you with respect. Cares more about the customer than a sale. Quality over quantity!!!

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/26/2017 02:03 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

Palm Coast, FL

2013 Hyundai Genesis

05/23/2017

Service Type: Maintenance

Verified Customer

Category: Service

Oil Service

Excellent

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2017 01:01 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Special thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

BM

Barbra M.

St. Augustine, FL

2011 Hyundai Elantra To

05/23/2017

Service Type: Maintenance

Verified Customer

Category: Service

Excellent car servicing

The people at Hyundai of St. Augustine are nice. They do what they say they're going to do.

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2017 11:59 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

St. Augustine, FL

2015 Hyundai Sonata

05/23/2017

Service Type: Repair

Verified Customer

Category: Service

blank

blank

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2017 06:29 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

CP

Chong P.

2013 Hyundai Sonata

05/21/2017

Service Type: Repair

Verified Customer

Category: Service

chong

always customer friendly service

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/22/2017 06:06 AM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

St. Augustine, FL

2013 Hyundai Elantra

ReScore Review™

05/20/2017

Verified Customer

Category: Service

Fine

Fine

Recommended

Employees worked with

DS

Diane S.

Saint Augustine, FL

2013 Hyundai Santa Fe

05/19/2017

Service Type: Maintenance

Verified Customer

Category: Service

Raymond S

good service

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/19/2017 05:57 AM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

2016 Hyundai Elantra

05/18/2017

Service Type: Maintenance

Verified Customer

Category: Service

Good service

I would recommend this dealership to a friend

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/19/2017 05:56 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

JG

James G.

St. Augustine, FL

2017 Hyundai Santa Fe S

05/17/2017

Service Type: Repair

Verified Customer

Category: Service

friendly, quality service

Exellent service.

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2017 01:26 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer

Palm Coast, FL

2013 Hyundai Sonata

05/17/2017

Service Type: Repair

Verified Customer

Category: Service

Service

Excellent

Recommended

JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2017 06:13 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

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