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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

WG
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William G.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality service, friendly and personable service agents.
Service Agent Sheryl is excellent as always. Service was prompt and fast.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/06/2018 03:07 PM


 We appreciate you taking the time to share your kind words with us and continued loyalty. We agree, Cheryl always goes above and beyond.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JO
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James O.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good service, good value
good service, good value
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/29/2018 05:35 AM


 We thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RW
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Richard W.
Palm Coast, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People make the difference
It took a little longer for my oil change on this visit. Arrived at 9:15 for a 9:40 appt.. My car was taken to the garage at 9:49 and returned to the pick up area at 10:30. I requested not to have my car washed as it was raining intermittently. I was not called to the receipt window for about another 20 minutes after my car was returned to the pick up area.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/17/2018 01:01 PM

Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
Verified Customer
Ormond Beach, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and courteous staff.
Excellent service. I like that you don't pressure you for additional service.
Recommended
GIOVANNI R. from Hyundai of St. Augustine responded on 05/16/2018 07:18 AM

We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
DK
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Dennis K.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dealer Recommendation
They are the friendliest, most efficient dealer, personnel, service, etc. etc. of ANY dealer I have ever been to. This latest Hyundai I have is the 4th since I first went to them in 2011! It is the ONLY dealer that I have gone back to for service after purchasing the car. I can't say enough about them, especially the personnel I have had direct contact with like: Andy DiFeo, Paul Smathers and Tunde O'Conner. I always recommend them to anyone I know interested in getting a car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2018 08:58 AM

 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine. Congratulations on your new Elantra. It's official!  6 Times in a row!!!Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!Sincerely,Service TeamHyundai of St. AugustineGenesis of St. Augustine"Excellent Service from Excellent People"

Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JM
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Jacqueline M.
Palm Coast, FL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Fast and efficient service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/11/2018 07:17 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.It's official!  6 Times in a row!!!Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!Sincerely,Service TeamHyundai of St. AugustineGenesis of St. Augustine"Excellent Service from Excellent People"

Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
AK
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Anne K.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I was unable to make an appointment for service online and needed to have my tire checked out quickly, Jennee made the appointment for me and made sure they checked the leak in my tire immediately! THANK YOU! The staff is always willing to put air in your tire at a moment's notice!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/07/2018 11:36 AM


 Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2016 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
verified customerVerified Customer
Category: Service
Car service
Excellent response and Customer Service
Recommended
Employees worked with
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2016 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2018
verified customerVerified Customer
Category: Service
Car service
Excellent response and Customer Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/01/2018
Service Type: Maintenance
Category: Service
Recent service visit
Everyone is very helpful, pleasant and accomodating
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/02/2018 09:21 AM

 
 Thank you for taking the time to share your service experience with us. We will be reaching out to you to see how we can continued to improve.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
SR
STEVE RISLEY
DS
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Denise S.
Suwannee, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2014 Hyundai
Have always had a pleasant experience at Hyundai service . I travel for over three hours to bring my SUV for service and am always accommodated with some yummy coffee and cookies or a loaner if needed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2018 07:02 AM


 We are blessed to have such wonderful guests. We greatly appreciate your loyalty and kind words.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JE
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John E.
Saint Augustine, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
I have always been satisfied with the service I receive there
I have always been satisfied with the service I receive there. Up front about any added charges, with a complete record of the vehicle history, you stay up to date on any service recommendations. Friendly people, Friendly service. Thanks
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2018 06:59 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
JS
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Judith S.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Promptness courteous reliable
On time know their products. Done right the first time
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2018 12:39 PM


 Thank you for taking the time to share your experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
AM
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Auston M.
Saint Augustine, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
You perform efficently, and professionally
You look out for your customer interest.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/26/2018 12:38 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
LS
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Linda S.
East Palatka, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always very accommodating
I have used this dealership for all my services. Bought both my cars here. Sent my brother here for his new car. I have been happy with every one I have encountered.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2018 07:43 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SH
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Steven H.
Palm Coast, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
My husband and I were treated very well by everyone we came into contact with at the dealership. We were very comfortable while waiting for the car to be fixed. Service was also timely!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2018 07:42 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JP
gravatar
Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
In and out quickly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/23/2018 12:27 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
NB
gravatar
Nancy B.
St. Augustine, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy in St Augustine
, 7 years of consistent car care
Best service ever, and I am old
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/20/2018 06:50 AM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
FM
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Frank M.
Saint Johns, FL
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
time-----always on time
car and I arrived on time and service was started SPOT ON------ALL QUESTIONS ANSWERED SERVICE COMPLETED --------------------out the door----------GREATTTTTTTTTTTT
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/16/2018 02:18 PM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JK
gravatar
Joan K.
Elkton, FL
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfied
It’s a great dealership.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/14/2018 05:01 AM


 Thank you for sharing your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
CS
gravatar
Carol S.
Hastings, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The best place to take your car and take care of you the very best
Great job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/04/2018 05:52 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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